Automated internet based interactive travel planning and management system

• US 9,916,543 B2
• Filed: 10/02/2009
• Issued: 03/13/2018
• Est. Priority Date: 06/09/2000
• Status: Expired due to Fees

• Current Assignee: Airport Media (Times Media Group Ltd.)
• Original Assignee: Airport Media (Times Media Group Ltd.)
• Inventors: Block, David, Volny, Jaro, Brotz, Sharyn A., Mueller, Scott Allen
• Primary Examiner(s): Chen, George
• Application Number:
  US12/572,778
• Publication Number:
  US 20110022425A1
• Time in Patent Office: 3,084 Days
• Field of Search: 705 5- 6
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems

Abstract

An interactive rapid response Internet accessed air travel management system. The system includes a web-based planning and reservation interface system and an interactive access device. The system responds to details of a member'"'"'s desired travel, to thereafter act in real time to contact the domains of associated travel service providers to arrange for every aspect of the member'"'"'s trip, from airline and hotel reservations, ticket issuance, and ground transportation, to restaurant and theater reservations, and any other travel related needs of the member. The system stores identification information to verify access device possession to prohibit unauthorized use of the system and to provide security pre-clearance to system members.

Claims

1. A travel management system comprising:

a central memory storing member profile records, the central memory being addressable and accessible over a wireless communications network, each member profile record including central member identification information and travel information of an associated system member, the central member identification information including

     1) unique identifying information,

     2) a still and video image of the member,

     3) other biometric information of the member,

     4) an indication of the security threat the member poses and

     5) textual information including the name of the member;

a central server in communication with the central memory;

a portable access device associated with each member profile for which an security and background check has been performed, the portable access device including (i) a central processing unit, (ii) a communications device for communicating with the central server over the wireless communications network, (iii) a local memory in which is stored local member identification information and travel information duplicative of the associated member profile, and (iv) an access control device for receiving biometric information and preventing operation of said portable access device unless said received biometric information matches information of said local member identification information stored in said local memory; and

an identification information input device and a communication device for communicating with the central server, wherein the identification information input device and communication device are associated with a security checkpoint for providing access to a travel facility at a terminal, the central server confirming the identity of a presenting member bearing a particular portable access device;

wherein input member identification information derived in real time from the presenting member at the security checkpoint is received by the identification input device and a security check is conducted including verifying that

     1) an image displayed by the particular portable device matches the appearance of the presenting member,

     2) the particular portable access device is determined to be genuine by using the communication device to match unique identifying information of the presenting member from a profile record of the presenting member stored in central memory with unique identifying information of the presenting member from the local member identification information stored on the particular portable access device and

     3) a three-way match of member identification information is verified, said three-way match including;

receiving the input member identification information by the identification information input device, conducting a comparison at said security checkpoint of the input member identification information with the local member identification informationstored in the local memory of the particular portable access device, upon a verification that the comparison of the input member identification information with the local member identification information stored in the local memory of the particular portable access device results in a match communicating the input member identification and the matching local member identification information to said central server, conducting comparisons at said central server of the input member identification information with the central member identification information included in the profile record of the presenting member stored in the central memory and of the matching local member identification information with the central member identification information included in the profile record of the presenting member stored in the central memory, and upon a verification that both the comparisons conducted at said central server result in matches communicating an indication of such verification that both the comparisons conducted at said central server result in matches to said security checkpoint without communication of any of the central member identification information;

wherein the central server transmits a signal to the communication device based on verification of the three-way match of member identification information.

2. The travel management system of claim 1 wherein each member profile is assigned a gradation level based on comprehensiveness of the member profile and absence of securitysecurit issues, with elevated gradations level indicating a more comprehensive security check that has uncovered no security issues.

3. The travel management system of claim 2 wherein each member profile assigned to certain gradation levels includes the biometric information in the identification information, and wherein the identification input device includes a biometric reader capable of obtaining biometric information from the particular member, whereby the member identification information input at the identification information input device is biometric information.

4. The travel management system of claim 3 wherein the biometric information includes a voiceprint of the associated system member.

5. The travel management system claim 1 wherein the local memory includes storage for personal identification information in addition to the member identification information.

6. The travel management system of claim 5 wherein the storage for personal identification information is separate from a portion of the local memory including the member identification information.

7. The travel management system of claim 6 where the portable access device includes a removable chip and the personal identification information is stored on the removable chip.

8. The travel management system of claim 1 wherein the central server maintains web pages and Internet communications are used to communicate with the central server.

9. The travel management system of claim 8 wherein the portable access device wirelessly accesses said web pages.

10. The travel management system of claim 1 wherein the web pages include a plurality of specific web pages providing information on a plurality of individual travel facilities.

11. The travel management system of claim 10 wherein the plurality of individual travel facilities include facilities of different types with the plurality of specific web pages including groups of standardized web pages to provide ease of use, familiarity and consistency among web pages providing information on each type of facility.

12. The travel management system of claim 1, wherein the information obtained from the member profile indicates that the holder of the access device is a member in good standing to whom the portable access device was issued.

13. The travel management system of claim 12, wherein the terminal includes a portable scanning device for scanning carry-on luggage for dangerous contents.

14. The travel management system of claim 1 wherein the portable access device includes an output device for providing information to a user.

15. The travel management system of claim 14 wherein the portable access device includes an input device for receiving information from the user.

16. The travel management system of claim 1 wherein the output device includes a video screen and a speaker and the portable access device is configurable to provide a computer generated interactive personal assistant.

17. The travel management system of claim 16 wherein the input device includes a microphone and a processor capable of voice recognition processing for receiving input from the microphone.

18. The travel management system of claim 1 wherein the central server includes means to establish a communication link between the portable access device and one or more other communication devices.

19. The travel management system of claim 18 wherein the communication link enables audio conferencing.

20. The travel management system of claim 18 wherein the communication link enables video conferencing.

21. The travel management system of claim 1 wherein the terminal includes a reader for reading informationom the portable access device.

22. The travel management system of claim 21 wherein the local memory includes secure ticketing information readable by the terminal.

23. The travel management system of claim 1 wherein the portable access device is a flexible polymer plastic integrated multipurpose card or device for convenient storage within a user'"'"'s wallet or on a user'"'"'s person.

24. The travel management system of claim 23 wherein the portable access device includes multiple layers with a removable layer for use in card readers.

25. The travel management system of claim 1 wherein the image is a three dimensional image.

26. The travel management system of claim 1 wherein the image is a video of the particular member.

27. The travel management system of claim 1 wherein the local memory includes base identification data, authentication data and documentation data regarding the traveling member.

28. The travel management system of claim 1 wherein the local memory includes license data and documentation data regarding the traveling member.

29. The travel management system of claim 1 wherein the portable access device includes a removable chip and wherein at least a portion of the local memory is included on the removable chip.

30. The travel managementsystem of claim 1 wherein the portable access device includes a camera.

31. The travel managementsystem of claim 1 wherein the portable access device includes a global positioning device.

32. The travel managementsystem of claim 1 wherein the portable access device is waterproof.

33. The travel management system of claim 1 wherein the communications device includes a transceiver for communicating with the wireless communications network.

34. The travel management system of claim 1 wherein the portable access device includes a transponder for signaling an automatic payment system.

35. The travel management system of claim 1 wherein the member identification information is encrypted.