Managing virtual business instances within a computer network

• US 9,916,549 B2
• Filed: 05/09/2016
• Issued: 03/13/2018
• Est. Priority Date: 10/16/2003
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Hinks, Paul
• Primary Examiner(s): Vo, Ted T
• Application Number:
  US15/150,304
• Publication Number:
  US 20160253612A1
• Time in Patent Office: 673 Days
• Field of Search: 717140
• CPC Class Codes: G06Q 10/06313 Resource planning in a project environment
• CPC Class Codes: H04L 67/01 Protocols
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/56 Provisioning of proxy services store-and-forward switching systems in data switching networks H04L12/54
• CPC Class Codes: H04L 67/566 Grouping or aggregating service requests, e.g. for unified processing

Abstract

Methods and apparatus, including computer program products, implementing and using techniques for orchestrating a business process in a computer network. A script describing a business process is received from a client machine over the computer network. The script is compiled into executable program instructions. A reference to the script and data to be operated on by the script is received from the client machine over the computer network. The data is processed in accordance with the script. The result of the data processing is returned to the client machine over the computer network.

Claims

1. A method for communicating with a plurality of services via an integration services network, the method comprising:

receiving, via the integration services network, a business process definition describing a business process at a business process engine, the business process including a set of business-related activities invocable on behalf of a client for achieving a business goal, the business process configured to operate on data associated with a client device in communication with the integration services network;

retrieving for use by the business process engine, a description of a first communication model and a second communication model from an information repository accessible to the business process engine, the information repository storing access information for a plurality of services, the access information including the first and second communication models, and the access information further comprising policy information specifying a first subset of the plurality of services that may be invoked by the client device;

determining whether the first subset of the plurality of services comprises a first service and a second service, and that the first and second services are invoked according to the policy information specifying the first subset including the first and second services of the plurality of services that may be invoked by the client device;

receiving, via the integration services network, from resources associated with the business process engine;

communication protocol information indicating the first communication model and the second communication model, the communication protocol information being inaccessible to the client device via the integration services network, and

aggregation information for the first communication model and the second communication model;

invoking, via the integration services network, the first service to implement at least a portion of the business process, the first service capable of communicating with the business process engine using the first communication model; and

invoking, via the integration services network, the second service to further implement the business process, the second service capable of communicating with the business process engine using the second communication model, the invoking of the second service comprising providing data received by the business process engine from the first service;

aggregating, based on the aggregation information, two or more responses received from the first and second services into an aggregated response; and

transmitting the aggregated response to the client device.

2. The method recited in claim 1,

wherein the first communication model comprises a first communication protocol or a first message format;

and

wherein the second communication model comprises a second communication protocol or a second message format different from the first communication model.

3. The method of claim 1, wherein the first and second services are invoked according to the policy information specifying the first subset including the first and second services of the plurality of services that may be invoked by the client device further includes:

invoking no other services but the first and second services when the policy information specifies that the client device may invoke no other services but the first and second services.

4. The method of claim 1, wherein the first and second services are invoked according to the policy information specifying the first subset including the first and second services of the plurality of services that may be invoked by the client device further includes:

invoking a services other than the first and second services when the policy information specifies that the client device may invoke other services but the first and second services.

5. The method recited in claim 1,

wherein the business process definition is stored in the information repository;

and

wherein the business process definition is available for a plurality of invocations with different sets of data associated with the client device.

6. The method recited in claim 1,

wherein the first service communicates with the business process engine using synchronous communications;

and

wherein the second service communicates with the business process engine using asynchronous communications.

7. The method recited in claim 1, the method further comprising:

monitoring resources used in processing of at least a portion of the data during the invoking of the first and second services; and

terminating the invoking of the first or second service if resource usage exceeds a predetermined threshold value.

8. The method recited in claim 1, the method further comprising:

receiving a request to initiate an operation for implementing the business process from a computing device associated with the client device, the request indicating the data operated on by the business process.

9. The method recited in claim 1, the method further comprising receiving an indication of:

one or more activities describing actions to be performed during invoking of the first and second services, and

one or more correlations for associating instances of business process definitions with messages that fulfill specific criteria, wherein the business process is implemented in accordance with the indication received.

10. An integration services network system configured to communicate with a plurality of services, the integration services network system comprising:

an information repository storing access information for a plurality of services available via an integration services network, the access information including at least a description of a first communication model and a second communication model, for accessing one or more of the plurality of services, and the access information further comprising policy information specifying a first subset of the plurality of services that may be invoked by a client device;

a business process engine configured to receive a business process definition and to implement a business process described by the business process definition, the business process including a set of business-related activities invocable for achieving a business goal, the business process configured to operate on data associated with the client device in communication with the integration services network, the business process engine being configured to;

receive, from resources associated with the business process engine, communication protocol information indicating the first communication model and the second communication model, the communication protocol information being inaccessible to the client device, and

receive information indicating aggregation information for the first communication model and the second communication model;

invoke the first subset of the plurality of services to implement the business process, the first subset of the plurality of services comprising;

a first service to implement at least a portion of the business process, the first service capable of communicating with the business process engine using the first communication model; and

a second service to further implement the business process, the second service capable of communicating with the business process engine using the second communication model, the second service capable of providing data received by the business process engine from the first service;

wherein the first and second services are invoked according to policy information specifying the first subset including the first and second services of the plurality of services that may be invoked by the client device; and

aggregate, based on the information indicating aggregation, two or more responses received from the first and second services into an aggregated response; and

transmit the aggregated response to the client device.

11. The integration services network system recited in claim 10,

wherein the first communication model comprises a first communication protocol or a first message format;

and

wherein the second communication model comprises a second communication protocol or a second message format different from the first communication model.

12. The integration services network system recited in claim 10, wherein the first and second services are invoked according to the policy information specifying the first subset including the first and second services of the plurality of services that may be invoked by the client device further includes:

invoking no other services but the first and second services when the policy information specifies that the client device may invoke no other services but the first and second services.

13. The integration services network system recited in claim 10,

wherein the business process definition is stored in the information repository;

and

wherein the business process definition is available for a plurality of invocations with different sets of data associated with the client device.

14. The integration services network system recited in claim 10,

wherein the first service communicates with the business process engine using synchronous communications;

and

wherein the second service communicates with the business process engine using asynchronous communications.

15. The integration services network system recited in claim 10, wherein the business process engine is further configured to:

monitor resources used in processing of at least a portion of the data during invoking of the first and second services; and

terminate invoking of the first or second service if resource usage exceeds a predetermined threshold value.

16. One or more non-transitory computer readable media having instructions stored thereon, the instructions configured to cause a method to be performed for communicating with a plurality of services via an integration services network, the method comprising:

receiving, via the integration services network, a business process definition describing a business process at a business process engine, the business process including a set of business-related activities invocable on behalf of a client for achieving a business goal, the business process configured to operate on data associated with a client device in communication with the integration services network;

retrieving for use by the business process engine, a description of a first communication model and a second communication model from an information repository accessible to the business process engine, the information repository storing access information for a plurality of services, the access information including the first and second communication models, and the access information further comprising policy information specifying a first subset of the plurality of services that may be invoked by the client device;

determining whether the first subset of the plurality of services comprises a first service and a second service, and that the first and second services are invoked according to the policy information specifying the first subset including the first and second services of the plurality of services that may be invoked by the client device;

receiving, via the integration services network, from resources associated with the business process engine;

communication protocol information indicating the first communication model and the second communication model, the communication protocol information being inaccessible to the client device via the integration services network, and

aggregation information for the first communication model and the second communication model;

invoking, via the integration services network, the first service to implement at least a portion of the business process, the first service capable of communicating with the business process engine using the first communication model; and

invoking, via the integration services network, the second service to further implement the business process, the second service capable of communicating with the business process engine using the second communication model, the invoking of the second service comprising providing data received by the business process engine from the first service;

aggregating, based on the aggregation information, two or more responses received from the first and second services into an aggregated response; and

transmitting the aggregated response to the client device.

17. The one or more non-transitory computer readable media recited in claim 16, wherein the first communication model comprises a first communication protocol or a first message format;

and wherein the second communication model comprises a second communication protocol or a second message format different from the first communication model.

18. The one or more non-transitory computer readable media recited in claim 16, wherein the first and second services are invoked according to the policy information specifying the first subset including the first and second services of the plurality of services that may be invoked by the client device further includes:

invoking no other services but the first and second services when the policy information specifies that the client device may invoke no other services but the first and second services.

19. The one or more non-transitory computer readable media recited in claim 16,

wherein the business process definition is stored in the information repository;

and

wherein the business process definition is available for a plurality of invocations with different sets of data associated with the client device.

20. The one or more non-transitory computer readable media recited in claim 16,

wherein the first service communicates with the business process engine using synchronous communications;

and

wherein the second service communicates with the business process engine using asynchronous communications.