Mobile insurance platform system

• US 9,916,625 B2
• Filed: 02/02/2012
• Issued: 03/13/2018
• Est. Priority Date: 02/02/2012
• Status: Active Grant

• Current Assignee: Progressive Casualty Insurance Company (Progressive Corporation)
• Original Assignee: Progressive Casualty Insurance Company (Progressive Corporation)
• Inventors: Lehman, Matthew Daniel, Philips, Bradley Thomas, Divakarla, Pawan Kumar, Alfred, Toby Kramer, Everett, William Curtis, Surtz, Brian Joseph, Ling, Raymond Scott
• Primary Examiner(s): Apple, Kirsten
• Assistant Examiner(s): Anderson, Michael W
• Application Number:
  US13/364,953
• Publication Number:
  US 20130204645A1
• Time in Patent Office: 2,231 Days
• Field of Search: 705 2, 705 4, 705 11, 705 14
• CPC Class Codes: G06Q 20/322 Aspects of commerce using mobile devices [M-devices]
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

A mobile insurance architecture includes a wireless communication interface that connects mobile client devices to wireless networks. An insurance server cluster that includes a group of independent network servers operates and appears to mobile client devices as if the group of independent network servers were a single computer server. An adaptive transmission controller communicates with the insurance server cluster and processes content in multiple mobile formats that may be optimized to the screen sizes of the mobile client devices. The insurance server cluster responds to native application clients resident to the mobile client devices. The native application clients contain code stored on a non-transitory media that render insurance quoting services, insurance claims services, on-line insurance policy services, usage based insurance services, mobile monitoring services, or insurance agency management services.

Claims

1. A method of electronically generating an insurance request message at a mobile client device and transmitting the insurance request message to an insurance provider server remote from the mobile client device, comprising:

clustering a group of independent computer network servers such that they operate and appear to a mobile client device as a single insurance server when accessed across a communication network;

processing mobile content through an adaptive transmission controller configured to optimize the mobile content to a plurality of screen sizes including the screen size and resolution, and operating system, of the mobile client device;

receiving image data at the mobile client device;

receiving user identifying information at the mobile client device in response to a request transmitted from a native application resident to the mobile client device;

processing insurable property information automatically generated at the mobile client device, the insurable property information extracted from the image data by the native application at the mobile client device corresponding to an insurable property item;

generating the insurance request message based on the received user identifying information and the extracted insurable property information;

identifying a synchronization object that activates a mobile client to communicate directly with a second mobile client responsive to a disruption of a network connection; and

transmitting the insurable request message to an insurance server, where the insurance server is remote from the mobile client device.

2. The method of claim 1 where the user identifying information comprises textual data generated from information extracted from image data captured by an optical scanner that is a unitary part of the mobile client device.

3. The method of claim 1 where the user identifying information comprises a driver'"'"'s license.

4. The method of claim 1 where the identifying information comprises an insurance card.

5. The method of claim 1 further comprising receiving geo-location data corresponding to a current location of the mobile client device from a native geotagging application resident to the mobile client device;

and

verifying an address associated with the user identifying information is within a predefined distance of the current location of the mobile client device.

6. The method of claim 1 where the image data corresponding to the insurable property item comprises a vehicle identification number.

7. The method of claim 1 further comprising identifying a vehicle identification number by the mobile client device'"'"'s direct communication with a vehicle'"'"'s powertrain control module through a local wireless network.

8. The method of claim 1 further comprising identifying a model of a vehicle, identifying a make of a vehicle, and identifying a year of a vehicle by the mobile client device communicating directly with a body control module through a local wireless network.

9. The method of claim 1 further comprising receiving vehicle violation information at the mobile client device, the vehicle violation information corresponding to a user of the insurable property item.

10. The method of claim 1 further comprising authenticating the user at the mobile client device through a mobile-side facial recognition native application and transmitting the insurable request message to the insurance server comprises sending the insurable request message across a mesh based wireless network comprising mobile client devices when a network connection to another network is disrupted.

11. The method of claim 10 where the mobile client device includes a client-side synchronization object that allows the mobile client device to communicate on the mesh based wireless network comprising mobile client devices.

12. The method of claim 10 where the transmitting the insurable request message to the insurance server is performed through a proxy server in communication with the insurance server.

13. The method of claim 1 where the transmitting the insurable request message to the insurance server utilizes a hypertext based protocol.

14. A non-transitory machine-readable medium encoded with machine-executable instructions, wherein execution of the machine-executable instructions is for:

clustering a group of independent computer network servers such that they operate and appear to a mobile client device as a single insurance server when accessed across a communication network;

processing mobile content through an adaptive transmission controller configured to optimize the mobile content to a plurality of screen sizes including the screen size and resolution, and operating system, of the mobile client device;

receiving image data at the mobile client device;

receiving user identifying information at the mobile client device in response to a request transmitted from a native application resident to the mobile client device;

processing insurable property information automatically generated at the mobile client device, the insurable property information extracted from the image data by the native application at the mobile client device corresponding to an insurable property item;

generating the insurance request message based on the received user identifying information and the extracted insurable property information;

identifying a synchronization object that activates a mobile client to communicate directly with a second mobile client responsive to a disruption of a network connection; and

transmitting the insurable request message to an insurance server, where the insurance server is remote from the mobile client device.