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Pharmaceutical will call system and method

  • US 9,922,384 B2
  • Filed: 05/02/2012
  • Issued: 03/20/2018
  • Est. Priority Date: 05/02/2012
  • Status: Active Grant
First Claim
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1. A method for tracking and locating prescription medications within a pharmacy, said method comprising the steps of:

  • receiving a customer order to fill or refill a medical prescription;

    processing said prescription order, including locating a medication specified in said customer order, counting a proper number of doses of said medication, placing said proper number of doses of said medication into a container, and providing a label to be applied to said container;

    providing at least one computer connected to a transmitter for transmitting coded signals;

    establishing on said computer a customer record or accessing an existing customer record;

    establishing a security protocol on said computer to identify a specific pharmacy worker, and identifying and recording information relating to transactions conducted by said pharmacy worker;

    providing a hanger bag, said hanger bag including a hanger, a bag, a bar code, means for receiving said coded signal from said computer, and a transducer connected to said receiving means, wherein said transducer is activated by said coded signal and emits an audio or visual signal upon activation;

    placing said container with said medication into said hanger bag;

    hanging said hanger bag on a will call rack;

    accessing said computer upon arrival of a customer to pick up said medication;

    commanding said computer to send said coded signal to said hanger bag;

    said hanger bag activating said transducer upon receipt of said coded signal;

    retrieving said hanger bag and said container with said medication; and

    scanning said bar code from said hanger bag and allowing said computer to compare said barcode from said hanger bag with said prescription order to ensure that said customer is receiving correct prescription medication.

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