Systems and methods for electronic message prioritization

• US 9,923,855 B2
• Filed: 12/02/2013
• Issued: 03/20/2018
• Est. Priority Date: 08/01/2013
• Status: Active Grant

• Current Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Original Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Inventors: Kursun, Eren, Fernandez, Gene, Berson, Alex, Goodman, Brian
• Primary Examiner(s): Christensen, Scott B
• Application Number:
  US14/094,565
• Publication Number:
  US 20150039705A1
• Time in Patent Office: 1,569 Days
• Field of Search: None
• CPC Class Codes: H04L 51/226 Delivery according to priorities
• CPC Class Codes: H04L 51/234 for tracking messages
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes

Abstract

Systems and methods for prioritizing electronic messages in an electronic message repository are disclosed. According to one embodiment, a method may include (1) at least one computer processor determining an amount of message review time for a user; (2) the at least one computer processor estimating a number of electronic messages that the user can review in the message review time; (3) the at least one computer processor determining a priority level for a plurality of electronic messages in the user'"'"'s electronic message repository; (4) the at least one computer processor selecting electronic messages from the user'"'"'s electronic message repository based on the estimated number of electronic messages that the user can review and the priority level for the electronic messages.

Claims

1. A method for prioritizing electronic messages in an electronic message repository, comprising:

at least one computer processor receiving electronic location information from an mobile electronic device associated with the user;

the at least one computer processor determining an amount of message review time available to a user to review electronic messages in the user'"'"'s electronic mail repository based on the electronic location information;

the at least one computer processor estimating a number of electronic messages that the user can review in the message review time based on a historical message review rate for the user automatically measured by the at least one computer processor;

the at least one computer processor determining a priority level for each of a plurality of electronic messages in the user'"'"'s electronic message repository;

the at least one computer processor selecting one or more electronic messages for user review from a plurality of electronic messages in the user'"'"'s electronic message repository based on the estimated number of electronic messages that the user can review and the priority level for the electronic messages,

wherein the at least one computer processor continues to maintain the plurality of electronic messages in the user'"'"'s electronic message repository; and

the at least one computer processor provides the selected electronic messages to the user.

2. The method of claim 1, wherein the location is a current location.

3. The method of claim 1, wherein the location is a future location.

4. The method of claim 1, further comprising:

the at least one computer processor retrieving the selected electronic messages from the electronic mail repository.

5. The method of claim 1, wherein the at least one computer processor pushes the selected electronic messages to the mobile electronic device associated with the user.

6. A method for prioritizing electronic messages in an electronic message repository, comprising:

at least one computer processor receiving electronic calendar information for the user from an electronic calendar associated with the user;

the at least one computer processor determining an amount of message review time available to a user to review electronic messages in the user'"'"'s electronic mail repository based on the electronic calendar information;

the at least one computer processor estimating a number of electronic messages that the user can review in the message review time based on a historical message review rate for the user automatically measured by the at least one computer processor;

the at least one computer processor determining a priority level for each of a plurality of electronic messages in the user'"'"'s electronic message repository;

the at least one computer processor selecting one or more electronic messages for user review from a plurality of electronic messages in the user'"'"'s electronic message repository based on the estimated number of electronic messages that the user can review and the priority level for the electronic messages,

wherein the at least one computer processor continues to maintain the plurality of electronic messages in the user'"'"'s electronic message repository; and

the at least one computer processor provides the selected electronic messages to the user.

7. The method of claim 6, further comprising:

the at least one computer processor retrieving the selected electronic messages from the electronic mail repository.

8. The method of claim 6, wherein the at least one computer processor pushes the selected electronic messages to the mobile electronic device associated with the user.

9. A method for prioritizing electronic messages in an electronic message repository, comprising:

at least one computer processor retrieving a mobile electronic device characteristic from a mobile electronic device associated with the user, wherein the mobile electronic device characteristic indicates that the mobile electronic device has one of a document access or a visualization restriction;

the at least one computer processor determining an amount of message review time available to a user to review electronic messages in the user'"'"'s electronic mail repository;

the at least one computer processor estimating a number of electronic messages that the user can review in the message review time based on a historical message review rate for the user using a mobile electronic device having the mobile electronic device characteristic automatically measured by the at least one computer processor;

the at least one computer processor determining a priority level for each of a plurality of electronic messages in the user'"'"'s electronic message repository;

the at least one computer processor selecting one or more electronic messages for user review from a plurality of electronic messages in the user'"'"'s electronic message repository based on the estimated number of electronic messages that the user can review and the priority level for the electronic messages

wherein the at least one computer processor continues to maintain the plurality of electronic messages in the user'"'"'s electronic message repository; and

wherein the at least one computer processor provides the selected electronic messages to the user.

10. The method of claim 9, further comprising:

the at least one computer processor retrieving the selected electronic messages from the electronic mail repository.

11. The method of claim 9, wherein the at least one computer processor pushes the selected electronic messages to the mobile electronic device associated with the user.