Event handling system

• US 9,924,029 B2
• Filed: 04/29/2014
• Issued: 03/20/2018
• Est. Priority Date: 06/15/2007
• Status: Active Grant

• Current Assignee: AT&T Mobility II LLC (AT&T, Inc.)
• Original Assignee: AT&T Mobility II LLC (AT&T, Inc.)
• Inventors: Shaw, Venson M.
• Primary Examiner(s): Ho, Andy
• Application Number:
  US14/264,268
• Publication Number:
  US 20140235224A1
• Time in Patent Office: 1,421 Days
• Field of Search: 719318
• CPC Class Codes: G06F 9/542 Event management; Broadcasting; Multicasting; Notifications
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target
• CPC Class Codes: H04W 4/20 Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

A service that determines what event has occurred and provide a list of actions that the service can be performed in order to help the user through a hectic time period is disclosed. In one example, one or more modules can identify one or more events and transmitting an indication of the at least one event to a mobile device. Then, one or more modules can receive an indication that a mobile device has selected at least one of the at least one event, and determine at least one action to perform, wherein the at least one action can be associated with the at least one selected event.

Claims

1. A method comprising:

determining, by a server, an occurrence of an event associated with a communications device;

based on the determining of the occurrence of the event, comparing, by the server, circumstances of the event associated with the communications device with circumstances of a previous event associated with the communications device; and

based on the comparison of the circumstances of the event with circumstances of the previous event, providing instructions, by the server, to display a list of predicted actions in response to the event.

2. The method of claim 1, wherein the occurrence of the event is determined via an application executing on the communications device.

3. The method of claim 1, wherein the event is based on a location of the communications device or based on time.

4. The method of claim 1, wherein the event is based on a calendar of events.

5. The method of claim 1, wherein the occurrence of the event is based on a schedule associated with an electronic calendar, a location of the communication device, or input from a user.

6. The method of claim of claim 1, wherein the predicted actions are based on studying trends of a group of users.

7. The method of claim of claim 1, wherein the predicted actions are based on studying trends of a group of users, wherein the trends are based on types of events that happen to the users and how the events are handled.

8. The method of claim of claim 1, wherein the predicted actions are based on a group status of a user of the communications device.

9. The method of claim of claim 1, wherein the list of predicted actions comprises an indication of car trouble.

10. The method of claim 1, wherein:

the event is a use of a first mobile application at a first time, and

the previous event is a use of a second mobile application at a second time.

11. An apparatus comprising:

a processor; and

memory coupled to the processor, the memory comprising executable instructions that when executed by the processor cause the processor to effectuate operations comprising;

determining an occurrence of an event associated with a communications device;

based on the determining of the occurrence of the event, comparing, by a server, circumstances of the event associated with the communications device with circumstances of a previous event associated with the communications device; and

based on the comparison of the circumstances of the event with circumstances of the previous event, providing instructions to display a list of predicted actions in response to the event.

12. The apparatus of claim 11, wherein the occurrence of the event is determined via an application executing on the apparatus.

13. The apparatus of claim 11, wherein the event is based on a location of the apparatus or based on time.

14. The apparatus of claim 11, wherein the event is based on a calendar of events.

15. The apparatus of claim 11, wherein the occurrence of the event is based on a schedule associated with an electronic calendar, a location of the communication device, or input from a user.

16. The apparatus of claim of claim 11, wherein the predicted actions are based on studying trends of a group of users.

17. The apparatus of claim of claim 11, wherein the list of predicted actions comprises an indication of car trouble.

18. The apparatus of claim of claim 11, wherein:

the event is a use of a first mobile application at a first time, and

the previous event is a use of a second mobile application at a second time.

19. A computer-readable storage medium that is not a signal per se, the computer-readable storage medium comprising executable instructions that when executed by a processor cause the processor to effectuate operations comprising:

determining an occurrence of an event associated with a communications device;

based on the determining of the occurrence of the event, comparing, by a server, circumstances of the event associated with the communications device with circumstances of a previous event associated with the communications device; and

based on the comparison of the circumstances of the event with circumstances of the previous event, providing instructions, by the server, to display a list of predicted actions in response to the event.

20. The computer-readable storage medium of claim 19, wherein the occurrence of the event is determined via an application executing on the communications device.