Central conferencing routing server
First Claim
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1. A method comprising:
- maintaining, by a computing device, a list of master identification numbers associated with a plurality of customers of a communications network;
creating a priority list of conference bridges for a first customer of the plurality of customers;
receiving, after creating the priority list for the first customer, a communication from a user associated with the first customer to establish a collaboration conference on a network; and
in response to the receiving step;
associating the user with a first master identification number from the list of master identification numbers;
accessing the priority list;
transmitting one or more requests for performance information from one or more conference bridges associated with the network;
analyzing the performance information from the one or more conference bridges associated with the network;
selecting a first conference bridge of the one or more conference bridges to host the collaboration conference event based at least on the priority list and the performance information; and
automatically causing the collaboration conference to be initiated on the first conference bridge.
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Abstract
Aspects of the present disclosure involve systems, methods, computer program products, and the like, for collaboration conferencing with multiple participants over a communications network, and more specifically for a conferencing routing service for managing and routing collaboration participants.
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Citations
20 Claims
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1. A method comprising:
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maintaining, by a computing device, a list of master identification numbers associated with a plurality of customers of a communications network; creating a priority list of conference bridges for a first customer of the plurality of customers; receiving, after creating the priority list for the first customer, a communication from a user associated with the first customer to establish a collaboration conference on a network; and in response to the receiving step; associating the user with a first master identification number from the list of master identification numbers; accessing the priority list; transmitting one or more requests for performance information from one or more conference bridges associated with the network; analyzing the performance information from the one or more conference bridges associated with the network; selecting a first conference bridge of the one or more conference bridges to host the collaboration conference event based at least on the priority list and the performance information; and automatically causing the collaboration conference to be initiated on the first conference bridge. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A system for selecting a conference bridge associated with a network for hosting a collaboration conference event, the system comprising:
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a network interface unit configured to receive a communication from a user associated with a first customer of a plurality of customers of a communications network to establish the collaboration conference event on the network; a processing device in communication with the network interface unit; and a non-transitory computer-readable medium configured to maintain a list of master identification numbers associated with the plurality of customers of the communications network including at least a first master identification number associated with the first customer, wherein the computer-readable medium is connected to the processing device and is configured to store information and instructions that, when executed by the processing device, performs the operations of; creating a priority list of conference bridges for the first customer; storing the priority list for the first customer prior to the network interface unit receiving the communication from the user; associating the user with a first master identification number from the list of master identification numbers stored in the computer-readable medium; transmitting one or more requests for performance information from one or more conference bridges associated with the network; analyzing the performance information from the one or more conference bridges associated with the network; selecting a first conference bridge of the one or more conference bridges associated with the network to host the collaboration conference event based at least on the priority list and the performance information; and automatically causing the collaboration conference to be initiated on the first conference bridge. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17)
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18. A method comprising:
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maintaining, by a computing device, a list of master identification numbers associated with a plurality of customers of a communications network, including at least a first master identification number for a first customer of the plurality of customers; creating a priority list of conference bridges for the first customer, including at least a first conference bridge and a second conference bridge; storing the priority list in association with the first master identification number; receiving, after storing the priority list for the first customer, a communication from a user associated with the first customer to establish a collaboration conference on a network; in response to the receiving step; associating the user with the first master identification number; accessing the priority list; determining that the first conference bridge on the priority list is unavailable; removing the first conference bridge from the priority list; selecting the second conference bridge of the one or more conference bridges to host the collaboration conference event based at least on the priority list; and automatically causing the collaboration conference to be initiated on the second conference bridge. - View Dependent Claims (19, 20)
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Specification