Receiving malfunctioning mobile phone and a dispensing functioning cellular telephone console

• US 9,934,644 B2
• Filed: 06/09/2016
• Issued: 04/03/2018
• Est. Priority Date: 12/19/2011
• Status: Active Grant

• Current Assignee: Cellomat Israel Limited
• Original Assignee: Cellomat Israel Limited
• Inventors: Chayun, Itzik, Rabinovitch, Meir, Samet, Hanan, Poran, Rafael, Borachov, Roshel, Nabarro, Ron, Bhrami, Rafi
• Primary Examiner(s): MIZRAHI, DIANE D
• Application Number:
  US15/177,509
• Publication Number:
  US 20160364939A1
• Time in Patent Office: 663 Days
• CPC Class Codes: G06Q 20/18 involving self-service terminals [SST], vending machines, kiosks or multimedia terminals
• CPC Class Codes: G07F 17/40 for devices for accepting orders, advertisements, or the like
• CPC Class Codes: G07F 7/06 by returnable containers , i.e. reverse vending systems in which a user is rewarded for returning a container that serves as a token of value, e.g. bottles
• CPC Class Codes: G07F 9/001 Interfacing with vending machines using mobile or wearable devices
• CPC Class Codes: G07F 9/002 Vending machines being part of a centrally controlled network of vending machines
• CPC Class Codes: H04W 24/02 Arrangements for optimising operational condition
• CPC Class Codes: H04W 24/04 Arrangements for maintaining operational condition
• CPC Class Codes: H04W 8/28 Number portability ; Network address portability

Abstract

The present invention relates to a user-friendly and a user-interactive cellular mobile phone console, allowing a user to interactively replace a malfunctioning cellular mobile phone with a functioning mobile phone.

Claims

1. An automatic mobile communicator depot system comprising:

a mobile communicator acceptor accepting mobile communicators and providing mobile communicator acceptance inputs;

a mobile communicator dispenser dispensing substitute mobile communicators in response to substitute mobile communicator dispensing instructions;

a customer interface receiving customer inputs identifying a specific mobile communicator with a specific customer; and

a depot controller responsive at least to said customer inputs and said acceptance inputs and including;

dispenser control functionality providing dispensing instructions to said mobile communicator dispenser to dispense a specific substitute mobile communicator to a specific customer; and

automatic telephone data transfer functionality transferring telephone data relating to a mobile communicator received by said mobile communicator acceptor from a given customer to said substitute mobile communicator dispensed by said mobile communicator dispenser to said customer.

2. An automatic mobile communicator depot system according to claim 1 and wherein said mobile communicator acceptor is operative to accept from a customer a mobile communicator to be repaired and said mobile communicator dispenser is operative to dispense to said customer a temporary replacement mobile communicator to be used until the customer'"'"'s mobile communicator is returned in a repaired state to the customer.

3. An automatic mobile communicator depot system according to claim 1 and wherein said mobile communicator acceptor is operative to accept from a customer a mobile communicator to be replaced and said mobile communicator dispenser is operative to dispense to said customer a permanent replacement mobile communicator.

4. An automatic mobile communicator depot system according to claim 2 and wherein said mobile communicator acceptor is also operative to accept from said customer said temporary replacement mobile communicator and said mobile communicator dispenser is operative to dispense said mobile communicator earlier received by said mobile communicator acceptor from said customer, to said customer in a repaired state.

5. An automatic mobile communicator depot system according to claim 2 and wherein said mobile communicator acceptor is also operative to accept from said customer a temporary replacement mobile communicator dispensed to said customer by a mobile communicator dispenser which is not said mobile communicator dispenser, and said mobile communicator dispenser is operative to dispense said mobile communicator earlier received from said customer by a mobile communicator acceptor which is not said mobile communicator acceptor, to said customer in a repaired state.

6. An automatic mobile communicator depot system according to claim 1 and wherein said automatic telephone data transfer functionality transfers said telephone data from said temporary replacement mobile communicator received by said mobile communicator acceptor from said customer to said mobile communicator dispensed to said customer in a repaired state.

7. An automatic mobile communicator depot system according claim 2 and wherein said telephone data relating to a mobile communicator received by said mobile communicator acceptor is

stored in said mobile communicator received by said mobile communicator acceptor.

8. An automatic mobile communicator depot system according to claim 7 and wherein said data comprises at least part of a contact list.

9. An automatic mobile communicator depot system according to claim 7 and wherein said transferring of data is at least partly wireless.

10. An automatic mobile communicator depot system according to claim 7 and wherein said automatic telephone data transfer functionality also transfers data stored in said temporary replacement mobile communicator earlier received by said mobile communicator acceptor from a given customer to said mobile communicator dispensed to said customer in a repaired state.

11. An automatic mobile communicator depot system according claim 2 and wherein said telephone data relating to a mobile communicator received by said mobile communicator acceptor is

stored in an internet accessible storage facility.

12. An automatic mobile communicator depot system according to claim 11 and wherein said data comprises at least part of a contact list.

13. An automatic mobile communicator depot system according to claim 11 and wherein said transferring of data is at least partly wireless.

14. An automatic mobile communicator depot system according to claim 1 and also comprising a customer internet interface receiving customer inputs identifying a specific mobile communicator with a specific customer via the internet.

15. An automatic mobile communicator depot system according to claim 1 and wherein said customer inputs comprise at least a telephone number of said specific mobile communicator.

16. An automatic mobile communicator depot system according to claim 2 and wherein said customer inputs comprise at least a description of a malfunction of said specific mobile communicator which needs to be repaired and a preferred future pickup location of said specific mobile communicator in a repaired state.

17. An automatic mobile communicator depot system according to claim 1 and wherein said mobile communicator acceptor also comprises imaging functionality capturing an image of at least part of said specific mobile communicator.

18. An automatic mobile communicator depot system according to claim 1 and wherein said mobile communicator acceptor also comprises depot-service center communication functionality communicating between said depot and at least one mobile communicator service center.

19. An automatic mobile communicator depot system according to claim 18 and wherein said depot-service center communication functionality communicates at least some of said customer inputs to said at least one mobile communicator service center.

20. An automatic mobile communicator depot system according to claim 19 and wherein said mobile communicator acceptor places said specific mobile communicator into a bin located within a mobile communicator storage and transport structure.