Offline voicemail

• US 9,936,061 B2
• Filed: 07/12/2017
• Issued: 04/03/2018
• Est. Priority Date: 09/29/2008
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Seetharaman, Shivakumar, Higashi, Michael K., Nalliah, Selvaraj, Flint, Joseph T., Zafar, Salman, Balducci, Juan V. Esteve
• Primary Examiner(s): Huynh, Van D
• Application Number:
  US15/647,374
• Publication Number:
  US 20170318144A1
• Time in Patent Office: 265 Days
• Field of Search: 379 8811- 8812, 379 8814
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04M 1/72433 for voice messaging, e.g. dictaphones for answering incoming calls H04M1/64
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/253 where a visual mode is used instead of a voice mode
• CPC Class Codes: H04M 2203/4509 Unified messaging with single point of access to voicemail and other mail or messaging systems unified messaging in packet switching networks H04L51/56
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

Abstract

A method for accessing offline voicemail messages within a mobile messaging application may be provided. First, a voice mail message may be received and the voicemail message may be transcribed to text. Next, the voicemail message and the text transcription may be stored. The recipient may then be presented with a list of voicemail messages and the voicemail message may be retrieved in response to the recipient. The recipient may read or listen to the voicemail message or both. The recipient may also annotate the voicemail message.

Claims

1. A computing device providing access to voicemail messages, the computing device comprising:

a processing unit; and

a memory coupled to the processing unit and storing computer-readable instructions that when executed by the processing unit cause the computing device to;

receive a voicemail message generated from a missed call;

display a text transcription of the voicemail message, wherein the text transcription displays voicemail speech that is not recognized by a transcription application differently than voicemail speech that is recognized by the transcription application;

receive an indication to forward the text transcription of the voicemail message to a recipient; and

forward the text transcription of the voicemail message to the recipient.

2. The computing device of claim 1, wherein forwarding the text transcription of the voicemail message comprises sending the text transcription of the voicemail message in an email message.

3. The computing device of claim 2, wherein the email message further comprises an audio recording of the voicemail message.

4. The computing device of claim 3, wherein the email message provides one or more controls for accessing the audio recording of the voicemail message.

5. The computing device of claim 1, the computer-readable instructions further causing the computing device to:

provide one or more controls for accessing an audio recording of the voicemail message.

6. The computing device of claim 5, the computer-readable instructions further causing the computing device to:

play the audio recording of the voicemail message upon activation of a play control.

7. The computing device of claim 5, the computer-readable instructions further causing the computing device to:

display a progress bar associated with the audio recording.

8. The computing device of claim 5, the computer-readable instructions further causing the computing device to:

display a duration of the audio recording.

9. The computing device of claim 1, the computer-readable instructions further causing the computing device to:

receive a selection of a position in the text transcription of the voicemail message, wherein the selected position is not a first word of the text transcription of the voicemail message; and

play the voicemail message from the selected position in the text transcription of the voicemail message.

10. The computing device of claim 1, the computer-readable instructions further causing the computing device to:

display a list of voicemail messages; and

display one or more actions for selection.

11. The computing device of claim 10, wherein the one or more actions for selection comprise:

play a voicemail message;

delete a voicemail message;

reply to a voicemail message;

flag a voicemail message; and

call a phone number associated with a voicemail message.

12. The computing device of claim 1, wherein displaying the voicemail speech that is not recognized by the transcription application differently than the voicemail speech that is recognized by the transcription application comprises modifying text corresponding to the unrecognized voicemail speech based on one or more of a font, a color, or a size of the text.

13. A method implemented on a computer system for accessing voicemail messages, the method comprising:

receiving a voicemail message generated from a missed call;

displaying a text transcription of the voicemail message, wherein the text transcription displays voicemail speech that is not recognized by a transcription application differently than voicemail speech that is recognized by the transcription application;

receiving an indication to forward the text transcription of the voicemail message to a recipient; and

forwarding the text transcription of the voicemail message to the recipient.

14. The method of claim 13, wherein forwarding the text transcription of the voicemail message comprises sending the text transcription of the voicemail message in an email message.

15. The method of claim 14, wherein the email message further comprises an audio recording of the voicemail message.

16. The method of claim 14, wherein the email message provides one or more controls for accessing the audio recording of the voicemail message.

17. The method of claim 13, the method further comprising:

receiving a selection of a position in the text transcription of the voicemail message, wherein the selected position is not a first word of the text transcription of the voicemail message; and

playing the voicemail message from the selected position in the text transcription of the voicemail message.

18. The method of claim 13, wherein displaying the voicemail speech that is not recognized by the transcription application differently than the voicemail speech that is recognized by the transcription application comprises modifying text corresponding to the unrecognized voicemail speech based on one or more of a font, a color, or a size of the text.

19. A computer storage device comprising computer-executable instructions that when executed by a processing unit cause the processing unit to:

receive a voicemail message generated from a missed call;

display a text transcription of the voicemail message, wherein the text transcription displays voicemail speech that is not recognized by a transcription application differently than voicemail speech that is recognized by the transcription application;

receive an indication to forward the text transcription of the voicemail message to a recipient; and

forward the text transcription of the voicemail message to the recipient.

20. The computer storage device of claim 19, wherein displaying the voicemail speech that is not recognized by the transcription application differently than the voicemail speech that is recognized by the transcription application comprises modifying text corresponding to the unrecognized voicemail speech based on one or more of a font, a color, or a size of the text.