Methods and apparatus to provide an electronic agent

• US 9,940,626 B2
• Filed: 06/23/2006
• Issued: 04/10/2018
• Est. Priority Date: 06/23/2006
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Dunmire, David, Novack, Brian, Keith, Chad C., Clark, Jeff
• Primary Examiner(s): Li, Sun M
• Application Number:
  US11/426,206
• Publication Number:
  US 20080010122A1
• Time in Patent Office: 4,309 Days
• Field of Search: 705 1- 30, 705 1454, 705 1473, 707 1- 30, 709200-250
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0257 User requested
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/611 for multicast or broadcast systems for broadcast or conference H04L12/18; arrangements for broadcast or distribution combined with broadcast H04H20/00; arrangements for broadcast applications with a direct linkage to broadcast information or to broadcast space-time H04H60/00; selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS], H04W4/06
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04N 21/4312 involving specific graphical features, e.g. screen layout, special fonts or colors, blinking icons, highlights or animations
• CPC Class Codes: H04N 21/4314 for fitting data in a restricted space on the screen, e.g. EPG data in a rectangular grid
• CPC Class Codes: H04N 21/4394 involving operations for analysing the audio stream, e.g. detecting features or characteristics in audio streams arrangements characterised by components specially adapted for monitoring, identification or recognition of audio in broadcast systems H04H60/58
• CPC Class Codes: H04N 21/4722 for requesting additional data associated with the content
• CPC Class Codes: H04N 21/478 Supplemental services, e.g. displaying phone caller identification, shopping application
• CPC Class Codes: H04N 21/4788 communicating with other users, e.g. chatting arrangements for providing for computer conferences, e.g. chat rooms, to substation in data switching networks H04L12/1813; distributed application using peer-to-peer [P2P] networks H04L67/104
• CPC Class Codes: H04N 21/6125 involving transmission via Internet transmission by internet of broadcast information H04H60/82
• CPC Class Codes: H04N 21/8106 involving special audio data, e.g. different tracks for different languages
• CPC Class Codes: H04N 21/8405 represented by keywords
• CPC Class Codes: H04N 7/17318 Direct or substantially direct transmission and handling of requests

Abstract

Methods and apparatus to provide an electronic agent are disclosed. An example method includes receiving an interactive program via a network at a first information presenting device, accessing a list of keywords associated with the interactive program via the network, accessing a first database using at least one of the keywords, and presenting an electronic agent on the first information presenting device to at least one of present information retrieved from the first database or offer to retrieve information identified via the first database.

Claims

1. A method comprising:

identifying, by executing an instruction with a processor, an interactive media program received at an information presenting device;

accessing, by executing an instruction with the processor, a list of keywords associated with the interactive media program via a network, the keywords associated with the interactive media program by a provider of the interactive media program;

identifying, by executing an instruction with the processor, a user identifier of a user of the information presenting device;

accessing user profile information associated with the user identifier;

automatically accessing, by executing an instruction with the processor, a first database using at least one of the keywords to retrieve at least two advertisements associated with the interactive media program;

automatically determining, by executing an instruction with the processor, a selected advertisement of the at least two advertisements based on a proximity of a business represented in the selected advertisement to a location indicated in the user profile information;

generating, by executing an instruction with the processor, an electronic agent including a character with a speech bubble, the speech bubble including text to at least one of present the selected advertisement determined from the first database or offer to retrieve the selected advertisement identified via the first database; and

presenting the electronic agent overlaid on the interactive media program presented on the information presenting device, the presenting of the electronic agent including presenting spoken audio of the text displayed in the speech bubble.

2. The method as defined in claim 1, wherein the interactive media program is an internet protocol television program.

3. The method as defined in claim 1, further including responding to an acceptance of the offer by retrieving the selected advertisement.

4. The method as defined in claim 3, wherein the selected advertisement is retrieved from the first database.

5. The method as defined in claim 3, wherein the selected advertisement is retrieved from a second database different from the first database.

6. The method as defined in claim 1, wherein the presenting of the electronic agent includes at least one of providing a visual presentation of the selected advertisement retrieved from the first database or providing an audible presentation of the selected advertisement retrieved from the first database.

7. The method as defined in claim 1, wherein the information retrieved from the first database includes at least one of information about an advertiser associated with the interactive media program, information about a location depicted in the interactive media program, or information about a character depicted in the interactive media program.

8. The method as defined in claim 1, further including:

joining an online chat session associated with the interactive media program; and

outputting an interactive presentation of the chat session.

9. The method as defined in claim 8, wherein:

the chat session enables a first participant and a second participant consuming the interactive media program to interact; and

the first participant is identified on a buddy list of the second participant.

10. The method as defined in claim 1, wherein the accessing of the first database is performed by the information presenting device.

11. The method as defined in claim 1, wherein the accessing of the first database is performed by sending a request for a query to be executed on the first database.

12. A tangible machine-readable storage device excluding propagating signals, and comprising instructions that, when executed, cause a machine to perform operations comprising:

identifying an interactive media program received at an information presenting device;

accessing a list of keywords associated with the interactive media program via a network, the keywords associated with the interactive media program by a provider of the interactive media program;

identifying a user identifier of a user of the information presenting device;

accessing user profile information associated with the user identifier;

automatically accessing a first database using at least one of the keywords to retrieve at least two advertisements associated with the interactive media program;

automatically determining a selected advertisement of the at least two advertisements based on a proximity of a business represented in the selected advertisement to a location indicated in the user profile information;

generating an electronic agent including a character with a speech bubble, the speech bubble including text to at least one of present the selected advertisement determined from the first database or offer to retrieve the selected advertisement determined via the first database; and

presenting the electronic agent on the information presenting device as an overlay on top of the interactive media program, the presenting of the electronic agent including presenting spoken audio of the text displayed in the speech bubble.

13. The tangible machine-readable storage device as defined in claim 12, wherein the interactive media program is an internet protocol television program.

14. The tangible machine-readable storage device as defined in claim 12, wherein the instructions further cause the machine to respond to an acceptance of the offer by retrieving the selected advertisement.

15. The tangible machine-readable storage device as defined in claim 14, wherein the selected advertisement is retrieved from the first database.

16. The tangible machine-readable storage device as defined in claim 14, wherein the selected advertisement is retrieved from a second database different from the first database.

17. The tangible machine-readable storage device as defined in claim 12, wherein the instructions cause the machine to present the electronic agent by at least one of providing a visual presentation of the selected advertisement retrieved from the first database or providing an audible presentation of the selected advertisement retrieved from the first database.

18. The tangible machine-readable storage device as defined in claim 12, wherein the instructions further cause the machine to:

join an online chat session associated with the interactive media program; and

output an interactive presentation of the chat session.

19. The tangible machine-readable storage device as defined in claim 18, wherein:

the chat session enables a first participant and a second participant consuming the interactive media program to interact; and

the first participant is identified on a buddy list of the second participant.

20. A tangible machine-readable storage disk excluding propagating signals, and comprising instructions that, when executed, cause a machine to perform operations including:

identifying an interactive media program transmitted to an information presenting device;

associating a list of keywords with the interactive media program;

receiving a request for information associated with the list of keywords from the information presenting device;

identifying a user identifier of a user of the information presenting device;

obtaining user profile information associated with the user identifier;

automatically accessing a database using at least one of the keywords to retrieve at least two advertisements associated with the interactive media program;

automatically determining a selected advertisement of the at least two advertisements based on a proximity of a business represented in the selected advertisement to a location indicated in the user profile information;

generating an electronic agent including a character with a speech bubble, the speech bubble including text to at least one of present the selected advertisement or offer to retrieve the selected advertisement identified via the database; and

forwarding the electronic agent to the information presenting device, the electronic agent to be presented by the information presenting device as an overlay on top of the interactive media program, the electronic agent to be presented by the information presenting device via spoken audio of the text displayed in the speech bubble.

21. The tangible machine-readable storage disk as defined in claim 20, wherein the instructions further cause the machine to receive a request for the electronic agent from the information presenting device.

22. The tangible machine-readable storage disk as defined in claim 20, wherein the instructions further cause the machine to broadcast the interactive media program.

23. The tangible machine-readable storage disk as defined in claim 20, wherein the list of keywords is received from a media content creator.

24. The tangible machine-readable storage disk as defined in claim 20, wherein the database is a business directory.

25. The tangible machine-readable storage disk as defined in claim 20, wherein the information presenting device is a media content receiver at a consumer location.

26. The tangible machine-readable storage disk as defined in claim 20, wherein the instructions further cause the machine to receive media content from a media content creator.

27. The tangible machine-readable storage disk as defined in claim 20, wherein the instructions further cause the machine to:

retrieve the user profile information from a third database; and

customize the information retrieved from the database based on the user profile information.

28. The tangible machine-readable storage disk as defined in claim 20, wherein the instructions further cause the machine to receive a request for further information based on the selected advertisement retrieved from the database and forwarded to the information presenting device.