Document distribution and interaction
First Claim
1. A computer-implemented document processing method comprising:
- saving, in a document repository administered by an electronic signature server, a document received from a document originator, wherein the document includes a plurality of document terms and metadata that defines an electronic signature workflow that calls for the document to be distributed to a document recipient;
saving, in the document repository, an audio recording of at least a portion of the document terms that are included within the document;
establishing a communication session between the electronic signature server and the document recipient, wherein the communication session enables two-way audio communication between the electronic signature server and the document recipient;
sending, from the electronic signature server to the document recipient, via the communication session, the audio recording of at least the portion of the document terms;
sending, from the electronic signature server to the document recipient, via the communication session, a request for a spoken assent to the document terms included in the document;
prompting the document recipient with an audible request to provide the spoken assent to the document terms included in the document;
receiving, by the electronic signature server from the document recipient via the communication session, the spoken assent to the document terms included in the document via the same communication session;
saving the spoken assent in the document repository;
updating the metadata to establish a logical connection between the document and the spoken assent that is saved in the document repository; and
sending, to the document originator, at least one of (a) a modified version of the document that is annotated with an indication of the spoken assent, and (b) the spoken assent.
2 Assignments
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Accused Products
Abstract
Workflows are provided that enable documents to be distributed, assented to, and otherwise interacted with on an aural and/or oral basis. Such workflows can be implemented so as to allow a recipient to receive, understand, and interact with a document using conventional components such as the microphone and speaker provided by a telephone. For instance, in one embodiment a document originator may send a document to a recipient with a request for an electronic signature. The document may include an audio version of the document terms. The recipient can listen to the audio version of the document terms and record an electronic signature that represents assent to such terms. An electronic signature server can record the recipient'"'"'s electronic signature and incorporate it into the document, such that it forms part of the electronic document just as a traditional handwritten signature forms part of a signed paper document.
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Citations
20 Claims
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1. A computer-implemented document processing method comprising:
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saving, in a document repository administered by an electronic signature server, a document received from a document originator, wherein the document includes a plurality of document terms and metadata that defines an electronic signature workflow that calls for the document to be distributed to a document recipient; saving, in the document repository, an audio recording of at least a portion of the document terms that are included within the document; establishing a communication session between the electronic signature server and the document recipient, wherein the communication session enables two-way audio communication between the electronic signature server and the document recipient; sending, from the electronic signature server to the document recipient, via the communication session, the audio recording of at least the portion of the document terms; sending, from the electronic signature server to the document recipient, via the communication session, a request for a spoken assent to the document terms included in the document; prompting the document recipient with an audible request to provide the spoken assent to the document terms included in the document; receiving, by the electronic signature server from the document recipient via the communication session, the spoken assent to the document terms included in the document via the same communication session; saving the spoken assent in the document repository; updating the metadata to establish a logical connection between the document and the spoken assent that is saved in the document repository; and sending, to the document originator, at least one of (a) a modified version of the document that is annotated with an indication of the spoken assent, and (b) the spoken assent. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. An electronic signature system comprising:
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a document repository storing (a) a document comprising a plurality of document terms, (b) an audio recording corresponding to at least a portion of the document terms, and (c) metadata that defines an electronic signature status of the document; a memory device; and a processor that is operatively coupled to the memory device, wherein the processor is configured to execute instructions stored in the memory device that, when executed, cause the processor to carry out an electronic signature process, the process comprising; receiving, from a document originator, instructions to invoke an electronic signature workflow that calls for the document to be distributed to a document recipient, establishing a communication session between the electronic signature system and the document recipient, wherein the communication session enables two-way audio communication between the electronic signature system and the document recipient, sending, from the electronic signature system to the document recipient, via the communication session, the audio recording corresponding to at least the portion of the document terms, sending, to the document recipient, via the communication session, a request for a spoken assent to the document terms associated with the audio recording, prompting the document recipient with an audible request to provide the spoken assent, receiving, by the electronic signature system, the spoken assent from the document recipient, wherein the spoken assent is received via the communication session, comparing a voiceprint of the spoken assent with a voiceprint of an authorized document signer, saving the spoken assent in the document repository, modifying the metadata to establish a logical connection between the document and the spoken assent that is saved in the document repository, wherein the metadata is modified only if the voiceprint of the spoken assent substantially matches the voiceprint of the authorized document signer, and sending, to the document originator, at least one of (a) a modified version of the document that is annotated with an indication of the spoken assent, and (b) the spoken assent. - View Dependent Claims (12, 13, 14, 15)
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16. A non-transitory computer readable medium encoded with instructions that, when executed by one or more processors, causes a document workflow process to be carried out, the process comprising:
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saving, in a document repository administered by an electronic signature server, a document received from a document originator, wherein the document includes a plurality of document terms and metadata that defines an electronic signature status for the document; saving, in the document repository, an audio recording of at least a portion of the document terms that are included within the document; establishing a communication session between the electronic signature server and a document recipient, wherein the communication session enables two-way communication between the electronic signature server and the document recipient; sending, form the electronic signature server to the document recipient, via the communication session, the audio recording of at least the portion of the document terms; sending, from the electronic signature server to the document recipient, via the communication session, a request for an audible assent to the document terms in the audio recording; prompting the document recipient with an audible request to provide the audible assent to the document terms sent to the document recipient; receiving, by the electronic signature server from the document recipient via the communication session, the audible assent to the document terms in the audio recording; saving the audible assent in the document repository; updating the metadata to establish a logical connection between the document and the audible assent that is saved in the document repository; and sending, to the document originator, at least one of (a) a modified version of the document that is annotated with an indication of the audible assent, and (b) the audible assent. - View Dependent Claims (17, 18, 19, 20)
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Specification