Managing notifications across services

• US 9,948,592 B1
• Filed: 12/30/2016
• Issued: 04/17/2018
• Est. Priority Date: 04/02/2012
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google LLC (Alphabet Inc.)
• Inventors: Collins, Alexander, Bilinski, Brandon
• Primary Examiner(s): Baturay, Alicia
• Application Number:
  US15/395,315
• Time in Patent Office: 473 Days
• Field of Search: 709206
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/234 for tracking messages
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication

Abstract

Systems and methods for managing notifications are provided. One of the methods includes sending notification data to a first client service and a second client service for a message. The method further includes receiving an indication that the notification data has been interacted with using the first or second client service. The method includes updating a read status of the notification data when the indication is received, such that the notification data at the first and second client services has a same status indicator.

Claims

1. A method comprising:

receiving an indication of a network message about activity that is of interest to a user;

generating first notification data and second notification data based on the indication of the network message;

sending the first notification data to a first client service and the second notification data to a second client service, wherein the first client service and the second client service are hosted by one or more client devices of the user, and wherein the first notification data and the second notification data notify the user of the activity from the network message;

receiving a read notification message indicating that the first notification data to the first client service has been interacted with by the user;

updating, by a processing device, a first read status associated with the first notification data and a second read status associated with the second notification data in response to receiving the read notification message indicating that the first notification data to the first client service has been interacted with by the user;

receiving, from the second client service, a request for the read status associated with the second notification data that has not been interacted with by the user; and

responsive to receiving the request from the second client service, sending a response to the second client service indicating that the read status associated with the second notification data has been modified.

2. The method of claim 1, wherein the network message is generated using an online account interface associated with a first online account, wherein the network message is designated for a second online account, and wherein the first and second online accounts are associated with the first client service.

3. The method of claim 1, wherein the read notification message comprises a first identifier to identify that the first notification data that has been interacted with by the user.

4. The method of claim 1, wherein updating the first read status associated with the first notification data and the second read status associated with the second notification data in response to receiving the read notification message are updated such that the first read status and the second read status have a read status indicator reflecting that the first notification data has been interacted with by the user.

5. The method of claim 1, wherein updating the first read status and the second read status comprises marking the first and the second read status as read without sending a message that indicates that the second notification data is read via the second client service responsive to the updating.

6. The method of claim 1, further comprising:

associating the first notification data with a first identifier and the first read status, the first read status indicating whether the first notification data sent to the first client service is read via the first client service, wherein associating the first notification data with the first identifier and the first read status comprises;

assigning a first identification number to the first notification data; and

assigning the first read status to the first notification data; and

associating the second notification data with a second identifier, the second read status indicating whether the second notification data is read via the second client service, wherein associating the second notification data with the second identifier comprises;

assigning a second identification number to the second notification data.

7. The method of claim 1, further comprising:

initiating the first read status to indicate that the first notification data is unread via the first client service, wherein initiating the first read status to indicate that the first notification data is unread via the first client service comprises assigning a value to the first read status to indicate that the first notification data is unread via the first client service; and

initiating the second read status to indicate that the second notification data is unread via the second client service, wherein initiating the second read status to indicate that the second notification data is unread via the second client service comprises assigning the value to the second read status to indicate that the second notification data is unread via the second client service.

8. The method of claim 1, wherein receiving the read notification message indicating that the first notification data to the first client service has been interacted with by the user comprises receiving the read notification message via a network from a first client device of the one or more client devices.

9. The method of claim 1, wherein the first client service and the second client service comprises one of a social network service, an electronic messaging service, or a telecommunications service, wherein the second client service comprises the social network service, the electronic messaging service, or the telecommunications service.

10. The method of claim 1, wherein the first client service is different from the second client service.

11. A method comprising:

receiving, from a server and by a first client device of one or more client devices of a user, a first notification data to display a first notification via a first client service hosted by the first client device, wherein the first notification data relates to a network message about activity that is of interest to the user;

in response to receiving the first notification data, displaying the first notification via the first client service on the first client device;

sending, by the first client device, a request to the server to determine whether a read status associated with the first notification is modified, wherein the first notification notifies the user of the network message and has not been interacted with by the user; and

responsive to receiving a response to the request indicating that the server modified the read status associated with the first notification, modifying the first notification to indicate that content of the first notification has been read.

12. The method of claim 11, wherein the network message is generated using an online account interface, wherein the online account interface is associated with a first online account, wherein the network message is designated for a second online account, and wherein the first and second online accounts are associated with the first client service.

13. The method of claim 11, wherein modifying the first notification comprises modifying the first notification via the first client service without receiving an input indicating that the first notification is read via the first client service.

14. The method of claim 11, wherein modifying the first notification comprises deleting the first notification.

15. The method of claim 11, wherein the first notification is associated with the first client service hosted by the first client device of one or more client devices of the user, and wherein a second notification is associated with a second client service hosted on a second client device of the one or more client devices of the user, wherein the second notification notifies the user of the network message.

16. The method of claim 15, wherein the first client device and the second client device are different client devices.

17. The method of claim 15, wherein the first client service hosted on the first client device is different from the second client service hosted on the second client device.

18. A system comprising:

a memory device; and

a processing device, coupled to the memory device, to;

receive an indication of a network message about activity that is of interest to a user;

generate first notification data and second notification data based on the indication of the network message;

send the first notification data to a first client service and the second notification data to a second client service, wherein the first client service and the second client service are hosted by one or more client devices of the user, and wherein the first notification data and the second notification data notify the user of the activity from the network message;

receive a read notification message indicating that the first notification data to the first client service has been interacted with by the user;

update a first read status associated with the first notification data and a second read status associated with the second notification data in response to receiving the read notification message indicating that the first notification data to the first client service has been interacted with by the user;

receive, from the second client service, a request for the read status associated with the second notification data that has not been interacted with by the user; and

responsive to receiving the request from the second client service, send a response to the second client service indicating that the read status associated with the second notification data has been modified.

19. The system of claim 18, wherein the first client service is different from the second client service.

20. The system of claim 18, wherein the network message is generated using an online account interface associated with a first online account, wherein the network message is designated for a second online account, and wherein the first and second online accounts are associated with the first client service.

21. A non-transitory computer-readable medium comprising instructions that, responsive to execution by a processing device, cause the processing device to perform operations, wherein the non-transitory computer-readable medium is not a signal, the operations comprising:

receiving, from a server and by the processing device of a first client device of one or more client devices of a user, a first notification data to display a first notification via a first client service hosted by the first client device, wherein the first notification data relates to a network message about activity that is of interest to the user;

in response to receiving the first notification data, displaying the first notification via the first client service on the first client device;

sending, by the first client device, a request to the server to determine whether a read status associated with the first notification is modified, wherein the first notification notifies the user of the network message and has not been interacted with by the user; and

responsive to receiving a response to the request indicating that the server modified the read status associated with the first notification, modifying the first notification to indicate that content of the first notification has been read.

22. The non-transitory computer-readable medium of claim 21, wherein the network message is generated using an online account interface, wherein the online account interface is associated with a first online account, wherein the network message is designated for a second online account, and wherein the first and second online accounts are associated with the first client service.