Monitoring system for proactive service of devices

• US 9,952,614 B2
• Filed: 08/21/2015
• Issued: 04/24/2018
• Est. Priority Date: 04/15/2010
• Status: Active Grant

• Current Assignee: Google Technology Holdings LLC (Alphabet Inc.)
• Original Assignee: Google Technology Holdings LLC (Alphabet Inc.)
• Inventors: Hunter, Jim
• Primary Examiner(s): SALL, EL HADJI MALICK
• Application Number:
  US14/832,224
• Publication Number:
  US 20150355659A1
• Time in Patent Office: 977 Days
• Field of Search: 709224, 709229, 709200
• CPC Class Codes: G05B 15/02 electric
• CPC Class Codes: G05B 23/0283 Predictive maintenance, e.g. involving the monitoring of a system and, based on the monitoring results, taking decisions on the maintenance schedule of the monitored system; Estimating remaining useful life [RUL] preventive maintenance, i.e. planning maintenance according to the available resources without monitoring the system G06Q10/06
• CPC Class Codes: G05F 1/66 Regulating electric power
• CPC Class Codes: H04L 12/2823 Reporting information sensed by appliance or service execution status of appliance services in a home automation network device-related reporting H04L43/065; arrangements in telecontrol or telemetry systems for selectively calling a substation from a main station, in which substation desired apparatus is selected for applying a control signal thereto or for obtaining measured values therefrom H04Q9/00
• CPC Class Codes: H04L 12/2825 Reporting to a device located outside the home and the home network access arrangements H04L12/2856; for remote control or remote monitoring of applications H04L67/025; telephonic communication systems adapted for combination with telemetering systems H04M11/002
• CPC Class Codes: H04L 12/2834 Switching of information between an external network and a home network access arrangements H04L12/2856

Abstract

Arrangements described herein relate to accessing a cloud based service. Responsive to a user of a first communication device initiating access to the cloud based service via the first communication device, a prompt for a valid password to be entered to access the cloud based service can be received by the first communication device. Responsive to the valid password required to access the cloud based service not being stored on the first communication device, the first communication device can automatically retrieve the valid password from a second communication device via a peer-to-peer ad hoc communication link between the first communication device and the second communication device. The valid password can be automatically provided, by the first communication device, to a login service for the cloud based service to obtain access by the first communication device to the cloud based service.

Claims

1. A method, comprising:

receiving, at a remote server, monitoring data associated with an operation of a first device, wherein the monitoring data comprises one or more electrical characteristics of an alternating current (AC) power source, and wherein the AC power source is coupled to the first device and configured to supply power to the first device for operation;

determining whether the one or more electrical characteristics exceeds a threshold; and

controlling the operation of the first device, an operation of a second device, or both, when the one or more electrical characteristics exceeds the threshold.

2. The method of claim 1, wherein determining whether the one or more electrical characteristics exceeds the threshold comprises comparing the one or more electrical characteristics to the threshold when an event occurs at the first device.

3. The method of claim 1, comprising determining whether the one or more electrical characteristics exceeds one or more of a plurality of stored thresholds.

4. The method of claim 1, wherein controlling the operation of the first device or the operation of the second device comprises instructing a controlling device to adjust one or more operational settings of the first device, the second device, or both.

5. The method of claim 1, wherein controlling the operation of the first device or the operation of the second device comprises generating and transmitting a notification comprising an indication of a possible malfunctioning of the first device, the second device, or both.

6. The method of claim 1, wherein controlling the operation of the first device or the operation of the second device comprises generating a request for service to be performed on the first device, the second device, or both.

7. The method of claim 1, comprising receiving the monitoring data over a wireless network from a gateway device, wherein the gateway device is configured to monitor the one or more electrical characteristics of the AC power source.

8. The method of claim 1, wherein the second device is associated with the first device, and wherein controlling the operation of the first device or the operation of the second device comprises resetting the first device.

9. The method of claim 1, wherein the second device is associated with the first device, and wherein controlling the operation of the first device or the operation of the second device comprises resetting the second device.

10. An electronic device, comprising:

one or more processors configured to;

receive monitoring data associated with an operation of a first device, wherein the monitoring data comprises one or more electrical characteristics of an alternating current (AC) power source, and wherein the AC power source is coupled to the first device and configured to supply power to the first device for operation;

determine whether the one or more electrical characteristics exceeds a threshold; and

control the operation of the first device when the one or more electrical characteristics exceeds the threshold.

11. The electronic device of claim 10, wherein the one or more processors are configured to receive the monitoring data over a wireless network from a gateway device configured to monitor the AC power source.

12. The electronic device of claim 10, wherein the one or more processors are configured to control the operation of the first device by providing a signal to a control point device communicatively coupled to the first device.

13. The electronic device of claim 12, wherein the control point device is configured to adjust one or more settings of the first device based on the signal.

14. The electronic device of claim 10, wherein the one or more processors are configured to generate and transmit a notification comprising an indication of a possible malfunctioning of the first device when the one or more electrical characteristics exceeds the threshold.

15. The electronic device of claim 10, wherein the one or more processors are configured to generating a request for a service to be performed on the first device when the one or more electrical characteristics exceeds the threshold.

16. The electronic device of claim 10, wherein the one or more processors are configured to determine whether the one or more electrical characteristics exceeds the threshold in response to an event occurring at the first device.

17. The electronic device of claim 10, wherein the one or more processors are configured to correlate the one or more electrical characteristics as being associated with the first device based on stored identification data of the first device.

18. A system, comprising:

an electronic monitoring device configured to monitor an operation of a domestic device by monitoring one or more electrical characteristics of an alternating current (AC) power source, wherein the AC power source is coupled to the domestic device and configured to supply power to the domestic device for operation; and

a remote server configured to;

receive the one or more electrical characteristics of the AC power source from the electronic monitoring device; and

determine whether the one or more electrical characteristics of the AC power source are above or below a threshold.

19. The system of claim 18, wherein the one or more electrical characteristics of the AC power source comprises a variation of a frequency parameter, a noise parameter, frequency harmonics parameters, or a combination thereof.

20. The system of claim 18, comprising a controlling device, wherein the remote server is configured to send a signal to the controlling device to adjust the operation of the first device when the one or more electrical characteristics are above or below the threshold.