Systems and methods for recommending repair facilities to a user based on repair validation/coaching data
First Claim
1. A computer-implemented method for providing recommended collision repair facilities, the method comprising:
- querying, with one or more processors of a collision repair facility recommendation system, a coach for evaluation information on specified steps in an automobile collision repair procedure, where the evaluation information comprises scores on the specified steps that are provided by the coach based on visual observation and validation of technicians performing the specified steps in the automobile collision repair procedure at a repair facility;
receiving, with the one or more processors, the evaluation information in response to the querying on specified steps in the automobile collision repair procedure;
receiving, with the one or more processors, repair information over a network from a user regarding collision damage to an automobile;
identifying, with the one or more processors, a repair facility verified to repair the collision damage to the automobile based on the repair information and verification information, the verification information comprising the evaluation information that was scored based on visual observation and validation of technicians performing specified steps in the automobile collision repair procedure; and
providing, with the one or more processors, information regarding the identified repair facility to the user over the network.
1 Assignment
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Accused Products
Abstract
Systems and methods for recommending repair facilities to a user based on repair validation/coaching data are disclosed. In one implementation, a repair facility recommendation system receives repair information from a user regarding damage to an automobile, the repair information received via a graphical user interface rendered on a webpage. The repair facility recommendation system identifies a repair facility verified to repair the damage to the automobile based on the repair information and verification information from a verification module, the verification information comprising evaluation information based on evaluation of technicians performing repairs of automobiles at repair facilities. The repair facility recommendation system then provides information regarding the identified repair facility to the user via the graphical user interface.
11 Citations
23 Claims
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1. A computer-implemented method for providing recommended collision repair facilities, the method comprising:
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querying, with one or more processors of a collision repair facility recommendation system, a coach for evaluation information on specified steps in an automobile collision repair procedure, where the evaluation information comprises scores on the specified steps that are provided by the coach based on visual observation and validation of technicians performing the specified steps in the automobile collision repair procedure at a repair facility; receiving, with the one or more processors, the evaluation information in response to the querying on specified steps in the automobile collision repair procedure; receiving, with the one or more processors, repair information over a network from a user regarding collision damage to an automobile; identifying, with the one or more processors, a repair facility verified to repair the collision damage to the automobile based on the repair information and verification information, the verification information comprising the evaluation information that was scored based on visual observation and validation of technicians performing specified steps in the automobile collision repair procedure; and providing, with the one or more processors, information regarding the identified repair facility to the user over the network. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 21, 22, 23)
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11. A system for providing recommended collision repair facilities, the system comprising:
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a server comprising one or more processors and a non-transitory computer-readable storage medium storing a set of instructions for providing recommended repair facilities; wherein the one or more processors are configured to execute the set of instructions stored in the computer-readable storage medium and to; query a coach for evaluation information on specified steps in an automobile collision repair procedure, where the evaluation information comprises scores on the specified steps that are provided by the coach based on visual observation and validation of technicians performing the specified steps in the automobile collision repair procedure at a repair facility; receive the evaluation information in response to the querying on specified steps in the automobile collision repair procedure; receive repair information over a network from a user regarding collision damage to an automobile; identify a repair facility verified to repair the collision damage to the automobile based on the repair information and verification information, the verification information comprising the evaluation information that was scored based on visual observation and validation of technicians performing specified steps in the automobile collision repair procedure; and provide information regarding the identified repair facility to the user over the network. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19)
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20. A non-transitory computer-readable storage medium storing a set of instructions, the set of instructions configured to direct one or more processors of a repair recommendation system to perform acts of:
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querying a coach for evaluation information on specified steps in an automobile collision repair procedure, where the evaluation information comprises scores on the specified steps that are provided by the coach based on visual observation and validation of technicians performing the specified steps in the automobile collision repair procedure at a repair facility; receiving the evaluation information in response to the querying on specified steps in the automobile collision repair procedure; receiving over a network repair information from a user regarding collision damage to an automobile; identifying a repair facility verified to repair the collision damage to the automobile based on the repair information and verification information, the verification information comprising the evaluation information that was scored based on visual observation and verification of technicians performing specified steps in the automobile collision repair procedure; and providing information regarding the identified repair facility to the user over the network.
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Specification