Method for interacting with a multimedia presentation served by an interactive response unit
First Claim
1. A system for providing interactive multimedia content to display devices comprising:
- a processor;
a memory, wherein the memory has stored thereon instructions that, when executed by the processor, causes the processor to;
send a first multimedia presentation over a data communications network, the first multimedia presentation including assistance information associated with a product or service and having a first segment corresponding to a feature of the product or service and associated with a first metadata tag and a second segment associated with no metadata tags, where the first metadata tag identifies a second multimedia presentation that includes more detailed assistance information relating to the feature of the product or service to which the first segment corresponds;
detect user selection, by a first user, of the first segment of the first multimedia presentation based on identifying a time of the user selection after start of playback of the first multimedia presentation;
retrieve the first metadata tag in response to detecting the user selection of the first segment;
identify the second multimedia presentation identified by the first metadata tag;
transmit the second multimedia presentation identified by the first metadata tag to a display device associated with the first user;
detect user selection, by the first user, of the second segment of the first multimedia presentation;
determine that the selected second segment is associated with no metadata tags;
in response to determining the selected second segment is associated with no metadata tags, generate an order for creating additional multimedia material corresponding to the selected second segment;
after generating the order, send the first multimedia presentation over the data communications network with the second segment being associated with a second metadata tag;
detect user selection, by a second user, of the second segment of the first multimedia presentation;
retrieve the second metadata tag in response to the user selection of the second segment of the first multimedia presentation by the second user; and
transmit a third multimedia presentation identified by the second metadata tag to a display device associated with the second user for display thereby.
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Accused Products
Abstract
A system for interacting with a multimedia presentation includes one or more machine-readable codes embedded in a plurality of sequential frames or in individual slides of a multimedia presentation, the frames or slides defining at least one interactive portion of a larger multimedia presentation, a touch-screen driver extension resident on a digital medium and transferable over a network to the digital medium of a touch-screen operated multi-media device, the extension enabling interpretation at the multimedia-enabled interactive response unit of touch-screen taps input during play of the multimedia presentation, and a set of machine instructions resident on a digital medium coupled to or accessible to a multimedia-enabled interactive response system, the machine instructions executable by physical interaction with the one or more of the machine-readable codes in the multimedia presentation to serve one or more additional multimedia presentations to the touch-screen multimedia device.
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Citations
22 Claims
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1. A system for providing interactive multimedia content to display devices comprising:
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a processor; a memory, wherein the memory has stored thereon instructions that, when executed by the processor, causes the processor to; send a first multimedia presentation over a data communications network, the first multimedia presentation including assistance information associated with a product or service and having a first segment corresponding to a feature of the product or service and associated with a first metadata tag and a second segment associated with no metadata tags, where the first metadata tag identifies a second multimedia presentation that includes more detailed assistance information relating to the feature of the product or service to which the first segment corresponds; detect user selection, by a first user, of the first segment of the first multimedia presentation based on identifying a time of the user selection after start of playback of the first multimedia presentation; retrieve the first metadata tag in response to detecting the user selection of the first segment; identify the second multimedia presentation identified by the first metadata tag; transmit the second multimedia presentation identified by the first metadata tag to a display device associated with the first user; detect user selection, by the first user, of the second segment of the first multimedia presentation; determine that the selected second segment is associated with no metadata tags; in response to determining the selected second segment is associated with no metadata tags, generate an order for creating additional multimedia material corresponding to the selected second segment; after generating the order, send the first multimedia presentation over the data communications network with the second segment being associated with a second metadata tag; detect user selection, by a second user, of the second segment of the first multimedia presentation; retrieve the second metadata tag in response to the user selection of the second segment of the first multimedia presentation by the second user; and transmit a third multimedia presentation identified by the second metadata tag to a display device associated with the second user for display thereby. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A method for providing interactive multimedia content to display devices comprising:
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sending, by a processor, a first multimedia presentation over a data communications network, the first multimedia presentation including assistance information associated with a product or service and having a first segment corresponding to a feature of the product or service and associated with a first metadata tag and a second segment associated with no metadata tags, where the first metadata tag identifies a second multimedia presentation that includes more detailed assistance information relating to the feature of the product or service to which the first segment corresponds; detecting, by the processor, user selection, by a first user, of the first segment of the first multimedia presentation based on identifying a time of the user selection after start of playback of the first multimedia presentation; retrieving, by the processor, the first metadata tag in response to detecting the user selection of the first segment; identifying, by the processor, the second multimedia presentation identified by the first metadata tag; transmitting, by the processor, the second multimedia presentation identified by the first metadata tag to a display device associated with the first user; detecting, by the processor, user selection, by the first user, of the second segment of the first multimedia presentation; determining, by the processor, that the selected second segment is associated with no metadata tags; in response to determining the selected second segment is associated with no metadata tags, generating, by the processor, an order for creating additional multimedia material corresponding to the selected second segment; after generating the order, sending, by the processor, the first multimedia presentation over the data communications network with the second segment being associated with a second metadata tag; detecting, by the processor, user selection, by a second user, of the second segment of the first multimedia presentation; retrieving, by the processor, the second metadata tag in response to the user selection of the second segment of the first multimedia presentation by the second user; and transmitting, by the processor, a third multimedia presentation identified by the second metadata tag to a display device associated with the second user for display thereby. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22)
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Specification