Processor-based self-service terminals used with respect to controlled environment facilities
First Claim
1. A system, comprising:
- a processor-based self-service kiosk user terminal configured to communicate with an information management system to facilitate self-service acquisition of correctional facility information and services by a user thereof, the information management system configured to;
(i) manage information relating to personnel, inmates, vendors, or resources, (ii) request or provide goods or services, (iii) determine credit worthiness, (iv) manipulate an account associated with an inmate, (v) compile information regarding calls, purchases, deposits, and visits, (vi) link various individuals through their calls, purchases, deposits, and visits based upon the compiled information, and (vii) provide the compiled information to an investigator;
the processor-based self-service kiosk user terminal further including a biometric sample input.
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0 Petitions
Accused Products
Abstract
Systems and methods are shown which provide processor-based self-service systems for use with respect to controlled environment facilities. Embodiments provide processor-based self-service systems having robust input/output capabilities in order to support a wide range of functionality. Processor-based self-service systems of embodiments are adapted to be deployed within a controlled environment facility, such as within a lobby area, a holding area, and/or a restricted area of a controlled environment facility. According to embodiments, processor-based self-service systems are used with respect to a plurality of functions and a plurality of users, thereby processing a variety of information associated with a controlled environment facility. Embodiments operate to aggregate, compile, correlate, and link information to provide data heretofore unavailable from separate or manual systems used with respect to controlled environment facilities.
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Citations
30 Claims
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1. A system, comprising:
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a processor-based self-service kiosk user terminal configured to communicate with an information management system to facilitate self-service acquisition of correctional facility information and services by a user thereof, the information management system configured to;
(i) manage information relating to personnel, inmates, vendors, or resources, (ii) request or provide goods or services, (iii) determine credit worthiness, (iv) manipulate an account associated with an inmate, (v) compile information regarding calls, purchases, deposits, and visits, (vi) link various individuals through their calls, purchases, deposits, and visits based upon the compiled information, and (vii) provide the compiled information to an investigator;the processor-based self-service kiosk user terminal further including a biometric sample input. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A method, comprising:
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providing information management for a correctional facility via an information management system configured to;
(i) manage information relating to personnel, inmates, vendors, or resources, (ii) request or provide goods or services, (iii) determine credit worthiness, and (iv) manipulate an account associated with an inmate;configuring a processor-based self-service kiosk user terminal for use by a user, wherein the processor-based self-service kiosk user terminal comprises a biometric sample input; coupling the self-service kiosk user terminal to a communication link for information communication with the information management system; coupling the self-service kiosk user terminal to a gateway to a packet switched network, the gateway configured to provide conversion of telephone signals to provide voice over Internet protocol (VoIP) communications; compiling information regarding calls, purchases, deposits, or visits via the self-service kiosk user terminal; and providing the compiled information to an investigator. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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25. A user terminal system for use in an inmate facility, said system comprising:
a hardened tamper resistant housing containing a processor, a memory, an input/output including at least a display screen, a biometric sample input, and an application program configured to control operation of said user terminal to facilitate self-service acquisition of inmate facility information and services by a plurality of users, wherein the inmate facility information and services are provided by an information management system configured to;
(i) manage information relating to personnel, inmates, vendors, or resources, (ii) request or provide goods or services, (iii) determine credit worthiness, (iv) manipulate a pre-paid account associated with an inmate, (v) compile information regarding calls, purchases, deposits, or visits, and (vi) link various individuals through their calls, purchases, deposits, or visits based upon the compiled information.- View Dependent Claims (26, 27, 28, 29, 30)
Specification