Internet contextual communication system

• US 9,965,765 B2
• Filed: 10/30/2007
• Issued: 05/08/2018
• Est. Priority Date: 10/31/2000
• Status: Active Grant

• Current Assignee: Pulsepoint Incorporated (Pulsepoint Holdings LLC)
• Original Assignee: Pulsepoint Incorporated (Pulsepoint Holdings LLC)
• Inventors: Subramanian, Anand, Sterns, Jeremy, Shanthini, Rajendram
• Primary Examiner(s): Baird, Edward J
• Application Number:
  US11/929,594
• Publication Number:
  US 20080140761A1
• Time in Patent Office: 3,843 Days
• Field of Search: 705 14
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0239 Online discounts or incentives
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: G06Q 30/0251 Targeted advertisements
• CPC Class Codes: G06Q 30/0256 User search
• CPC Class Codes: G06Q 30/0257 User requested
• CPC Class Codes: G06Q 30/0267 Wireless devices
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute
• CPC Class Codes: G06Q 30/0271 Personalized advertisement
• CPC Class Codes: G06Q 30/0277 Online advertisement
• CPC Class Codes: G06Q 40/04 Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange

Abstract

This invention relates to a system and method for presenting to a user relevant areas of distributed computer network sites. In particular, the invention disclosed infers and cross reference user mind sets with data stores of potential user goals. The user mind sets indicate a navigational goal of a user over the distributed computer network. In addition, the invention cross-references indicated user goals with data stores of service and service providers providing those services. The invention presents targeted service and service providers to the user across the distributed computer network thereby enabling the user to navigate towards the user goal.

Claims

1. A computer system, comprising:

a data store;

a processor, and programs stored in the data store, the programs designed to cause the processor to;

receive, by the computer system, content received across a distributed computer network, and store the received content into the data store, the received content to be displayed to a user of a web browser,

by the computer system, examine the received content, the received content to be examined together with search keywords and/or browsing history used to locate the received content, and based at least in part on the examination of the content together with the keywords and/or history, to infer subject matter likely to be of interest to the user; and

based at least in part on the inferred subject matter likely to be of interest to the user, to select further content for suggestion to or presentation to the user at the web browser.

2. The computer system as in claim 1, the programs being further programmed to cause the processor to:

select a provider of services based at least in part on the inferred subject matter likely to be of interest to the user, and select an ad for the provider to be suggested to or presented to the user.

3. The computer system of claim 2, wherein:

the service selected is sale of goods.

4. The computer system as in claim 1, the programs being further programmed to cause the processor to:

examine the received content to extract keyword structured objects, each keyword structure object comprising a keyword from the content to be displayed to the user to infer the subject matter likely to be of interest to the user, and the inferred subject matter likely to be of interest to the user to include potential navigational goals of the user relating to that keyword.

5. The computer system as in claim 4, wherein the extracted keywords and structured objects include at least one of a keyword, a key phrase, and a structural relationship of at least one of multiple keywords, multiple key phrases, a keyword with a key phrase, or multiple keywords with multiple key phrases.

6. The computer system as in claim 1, the programs being further programmed to cause the processor to:

from among a data store storing associations between services and providers of the respective services, identify a service provider to provide a service identified with the inferred subject matter likely to be of interest to the user; and

prepare information to be sent across the distributed computer network for display to the user, based at least in part on the identified service provider.

7. The computer system as in claim 6, the programs being further programmed to cause the processor to:

prepare information to list one or more services identified with the inferred subject matter likely to be of interest to the user, and to list at the user'"'"'s web browser one or more service providers that provides one or more of the listed services.

8. The computer system of claim 1, the programs being further programmed to cause the processor to

infer the subject matter likely to be of interest to the user based at least in part on the user'"'"'s recent navigation of the internet.

9. The computer system of claim 1, the programs being further programmed to cause the processor to

infer the subject matter likely to be of interest to the user based at least in part on search terms entered by the user.

10. The computer system of claim 1, the programs being further programmed to cause the processor to:

select the further content for suggestion or presentation based at least in part on content of web pages viewed by the user, in addition to the received content.

11. The computer system of claim 1, the programs being further programmed to cause the processor to:

select the further content for suggestion or presentation based at least in part on a profile of the user.

12. A method for performance by a computer system of a distributed computer network, comprising the steps of:

into a data store of the computer system, receiving content to be displayed to a user of a web browser;

by the computer system, examining the received content, together with search keywords and/or browsing history used to locate the received content, and based at least in part on the examination of the content together with the keywords and/or history, inferring subject matter likely to be of interest to the user;

by the computer system, based at least in part on the inferred subject matter likely to be of interest to the user, selecting further content for suggestion to or presentation to the user at the web browser.

13. The method of claim 12, further comprising the step of:

examining the received content by extracting keywords and structured objects comprising the keywords from the received content, and inferring the subject matter likely to be of interest to the user based at least in part on the extracted keywords.

14. The method of claim 13, further comprising the step of:

from among a data store storing associations between subject matter and services to be offered, identifying one or more of the services to be offered to the user based on consultation of the data store based on the inferred subject matter likely to be of interest to the user.

15. The method of claim 14, further comprising the step of:

identifying one or more service providers that provide the identified one or more services, based at least in part on cross-referencing the one or more identified services with a set of service providers stored in a services data store.

16. The method of claim 12, wherein:

the inferred subject matter likely to be of interest to the user is one or more navigational goals of the user, inferred based on the user'"'"'s navigation of the internet.

17. The method of claim 16, further comprising the step of:

displaying to the user data to propose the one or more navigational goals to the user; and

receiving from the user a confirmation that one of the one or more transmitted potential user navigational goals is a navigational goal of the user.

18. The method of claim 12, further comprising the step of:

selecting the further content for suggestion or presentation based at least in part on search terms entered by the user.

19. The method of claim 12, further comprising the step of:

selecting the further content for suggestion or presentation based at least in part on content of web pages viewed by the user, in addition to the received content.

20. The method of claim 12, further comprising the step of:

selecting the further content for suggestion or presentation based at least in part on a profile of the user.

21. The method of claim 12, further comprising the step of:

from among a data store storing associations between subject matter and services to be offered, identify one or more of the services to be offered to the user based on consultation of the data store based on the inferred subject matter likely to be of interest to the user.

22. The method of claim 16, further comprising the steps of:

receiving data across the distributed computer network from the station relating to a sequence of two or more services selected by the user from the list of services; and

outlining an activity history that reflects the at least one potential user navigational goal selected as the confirmed user navigational goal and the sequence of selected services, the activity history being outlined for visual display at the user'"'"'s web browser.