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Method and apparatus for cloud services for enhancing broadband experience

  • US 9,967,156 B2
  • Filed: 01/24/2014
  • Issued: 05/08/2018
  • Est. Priority Date: 01/25/2013
  • Status: Active Grant
First Claim
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1. An apparatus for recommending a service profile, the apparatus comprising:

  • a database; and

    a server coupled to the database, the server operable to;

    receive broadband data from an agent, wherein the agent is executable on a computing device coupled to a LAN of a broadband subscriber, the broadband data comprises user usage data;

    store the received broadband data into the database;

    identify a current service profile of the broadband subscriber;

    analyze the stored broadband data in view of the current service profile, the analysis comprises comparing the user usage data to benchmark data, the benchmark data determined by analyzing at least usage data of users in a common geographical area;

    determine a new service profile for the broadband subscriber according to the analyzed broadband data; and

    recommend the new service profile to the broadband subscriber and the broadband subscriber'"'"'s service provider.

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