Method and apparatus for cloud services for enhancing broadband experience
First Claim
1. An apparatus for recommending a service profile, the apparatus comprising:
- a database; and
a server coupled to the database, the server operable to;
receive broadband data from an agent, wherein the agent is executable on a computing device coupled to a LAN of a broadband subscriber, the broadband data comprises user usage data;
store the received broadband data into the database;
identify a current service profile of the broadband subscriber;
analyze the stored broadband data in view of the current service profile, the analysis comprises comparing the user usage data to benchmark data, the benchmark data determined by analyzing at least usage data of users in a common geographical area;
determine a new service profile for the broadband subscriber according to the analyzed broadband data; and
recommend the new service profile to the broadband subscriber and the broadband subscriber'"'"'s service provider.
11 Assignments
0 Petitions
Accused Products
Abstract
Described is a method for controlling a broadband service, the method comprising: collecting user behavior, usage data, and physical layer data associated with the broadband service; analyzing the collected data to determine whether a different broadband service can be offered to a user compared to existing broadband service; and providing the user a targeted offer according to the analysis. Described is also a method for recommending a service profile, the method comprising: receiving broadband data from an agent, wherein the agent is executable on a computing device coupled to a LAN of a broadband subscriber; identifying a current service profile of the broadband subscriber; analyzing the received broadband data in view of the current service profile; determining a new service profile for the broadband subscriber according to the analyzed broadband data; and recommending the new service profile to the broadband subscriber and the broadband subscriber'"'"'s service provider.
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Citations
24 Claims
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1. An apparatus for recommending a service profile, the apparatus comprising:
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a database; and a server coupled to the database, the server operable to; receive broadband data from an agent, wherein the agent is executable on a computing device coupled to a LAN of a broadband subscriber, the broadband data comprises user usage data; store the received broadband data into the database; identify a current service profile of the broadband subscriber; analyze the stored broadband data in view of the current service profile, the analysis comprises comparing the user usage data to benchmark data, the benchmark data determined by analyzing at least usage data of users in a common geographical area; determine a new service profile for the broadband subscriber according to the analyzed broadband data; and recommend the new service profile to the broadband subscriber and the broadband subscriber'"'"'s service provider. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
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22. An apparatus for implementing user preference of a broadband service, the apparatus comprising:
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a database; and a server coupled to the database, the server operable to; receive user preference data, associated with a broadband service, and user usage data from an agent, wherein the agent is executable on a computing device coupled to a LAN of a broadband subscriber; receive WAN performance information, wherein the LAN is coupled by another device to a WAN; store the received user preference data WAN performance information into the database; analyze the stored user preference data, user usage data, and WAN performance information, the analysis comprises comparing the user usage data to benchmark data, the benchmark data determined by analyzing at least usage data of users in a common geographical area; determine an operational profile for the broadband subscriber in response to the analysis; and send the operational profile to the agent of the broadband subscriber and the broadband subscriber'"'"'s service provider. - View Dependent Claims (23, 24)
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Specification