Smart notification scheduling and modality selection

• US 9,979,680 B2
• Filed: 07/21/2016
• Issued: 05/22/2018
• Est. Priority Date: 07/21/2016
• Status: Active Grant

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Chen, Cong, Chander, Ajay, Uchino, Kanji
• Primary Examiner(s): Beamer, Temica M
• Application Number:
  US15/216,634
• Publication Number:
  US 20180026920A1
• Time in Patent Office: 670 Days
• Field of Search: 455466, 455566, 4554141
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/226 Delivery according to priorities
• CPC Class Codes: H04L 67/55 Push-based network services
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 68/005 Transmission of information for alerting of incoming communication

Abstract

A method of smart notification scheduling and modality selection includes identifying a notification. The method includes extracting context pertaining to the notification or a user of the client device in response to receiving the notification. The method further includes determining a priority for the notification based on the context. The method also includes determining a delivery schedule for the notification based on the priority. The method includes determining a notification delivery plan based on at least one of the context, priority or delivery schedule. The method further includes transmitting the notification to a display device.

Claims

1. A method, comprising:

identifying, by a client device, a notification associated with an application;

in response to identifying the notification, using a plurality of sensors to extract context data pertaining to the notification or a user of the client device;

determining a priority for the notification based on the context data by;

estimating an importance level and an urgency level for the notification based on the context data;

determining an interruptibility score based on the context data; and

determining the priority based on the importance level, the urgency level, and the interruptibility score;

determining a delivery schedule for the notification based on the priority;

determining a notification delivery plan based on at least one of the context data, priority or delivery schedule; and

transmitting the notification to a display device.

2. The method of claim 1, wherein using the plurality of sensors to extract the context data pertaining to the notification or the user of the client device comprises:

receiving data via at least one of the plurality of sensors, wherein the data comprises data pertaining to the user of the client device or data of an environment in which the client device is located, the method further comprising

determining the context based on at least one of the data pertaining to the user of the client device or the data of the environment in which the client device is located.

3. The method of claim 1, wherein the interruptibility score may indicate a cost of interruption.

4. The method of claim 3, wherein the determining the delivery schedule for the notification based on the priority comprises determining an immediate delivery schedule for the notification when the importance level, the urgency level, and the interruptibility score each meet respective threshold criteria.

5. The method of claim 3, wherein the determining the delivery schedule for the notification based on the priority comprises determining a delayed delivery schedule for the notification when at least two of the importance level, the urgency level, and the interruptibility score each meet respective threshold criteria.

6. The method of claim 1, wherein the notification delivery plan includes a delivery modality of at least one of a visual notification, a sound notification, or a vibration notification.

7. A system, comprising;

a memory; and

a processor operatively coupled to the memory, the processor being configured to perform operations comprising;

identifying a notification associated with an application;

in response to identifying the notification, using a plurality of sensors to extract context data pertaining to the notification or a user of a client device;

determining a priority for the notification based on the context data by;

estimating an importance level and an urgency level for the notification based on the context data;

determining an interruptibility score based on the context data; and

determining the priority based on the importance level, the urgency level, and the interruptibility score;

determining a delivery schedule for the notification based on the priority;

determining a notification delivery plan based on at least one of the context data, priority or delivery schedule; and

transmitting the notification to a display device.

8. The system of claim 7, wherein when using the plurality of sensors to extract the context data pertaining to the notification or the user of the client device, the processor being configured to perform operations comprising:

receiving data via at least one of the plurality of sensors, wherein the data comprises data pertaining to the user of the client device or data of an environment in which the client device is located, the processor being configured to perform operations comprising

determining the context data based on at least one of the data pertaining to the user of the client device or the data of the environment in which the client device is located.

9. The system of claim 7 wherein the interruptibility score may indicate a cost of interruption.

10. The system of claim 9, wherein when determining the delivery schedule for the notification based on the priority, the processor being configured to perform operations comprising determining an immediate delivery schedule for the notification when the importance level, the urgency level, and the interruptibility score each meet respective threshold criteria.

11. The system of claim 9, wherein when determining the delivery schedule for the notification based on the priority, the processor being configured to perform operations comprising determining a delayed delivery schedule for the notification when at least two of the importance level, the urgency level, and the interruptibility score each meet respective threshold criteria.

12. The system of claim 7, wherein the notification delivery plan includes a delivery modality of at least one of a visual notification, a sound notification, or a vibration notification.

13. A non-transitory computer-readable medium having encoded therein programming code executable by a processor to perform or control performance of operations comprising:

identifying a notification;

in response to identifying the notification, using a plurality of sensors to extract context data pertaining to the notification or a user of a client device;

determining a priority for the notification based on the context data by;

estimating an importance level and an urgency level for the notification based on the context data;

determining an interruptibility score based on the context data; and

determining the priority based on the importance level, the urgency level, and the interruptibility score;

determining a delivery schedule for the notification based on the priority;

determining a notification delivery plan based on at least one of the context data, priority or delivery schedule; and

transmitting the notification to a display device.

14. The non-transitory computer-readable medium of claim 13, wherein using the plurality of sensors to extract the context data pertaining to the notification or the user of the client device comprises:

receiving data via at least one of the plurality of sensors, wherein the data comprises data pertaining to the user of the client device or data of an environment in which the client device is located, the operations further comprising

determining the context data based on at least one of the data pertaining to the user of the client device or the data of the environment in which the client device is located.

15. The non-transitory computer-readable medium of claim 13, wherein the interruptibility score may indicate a cost of interruption.

16. The non-transitory computer-readable medium of claim 15, wherein the determining the delivery schedule for the notification based on the priority comprises determining an immediate delivery schedule for the notification when the importance level, the urgency level, and the interruptibility score each meet respective threshold criteria.

17. The non-transitory computer-readable medium of claim 15, wherein the determining the delivery schedule for the notification based on the priority comprises determining a delayed delivery schedule for the notification when at least two of the importance level, the urgency level, and the interruptibility score each meet respective threshold criteria.