Authoring tool for creating new electronic posts

• US 9,979,689 B2
• Filed: 06/29/2015
• Issued: 05/22/2018
• Est. Priority Date: 06/29/2015
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Vora, Darshil Vipul, Kodali, Mrudula, No, Jamie
• Primary Examiner(s): Christensen, Scott B
• Application Number:
  US14/754,633
• Publication Number:
  US 20160380952A1
• Time in Patent Office: 1,058 Days
• CPC Class Codes: H04L 51/10 Multimedia information
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/48 Message addressing, e.g. address format or anonymous messages, aliases
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

A database system operates a feed system and communicates with different remote computing devices associated with different users. The database system may display feed items from the feed system on the remote computing devices and enable users to author new posts to the feed system. An authoring tool supports creation of new posts, and provides transparency as to which users will have access to the post. The authoring tool supports managing intended recipients, including users, groups, topics, files, and other entities. The authoring tool creates, and shows to the author, an automatic summary of recipients before the post is added to the feed system.

Claims

1. A method for a database system of creating a post for a feed system for a multi-user social network database driven system, with the social network providing a variety of ways for individual users to be permitted to see a post depending on a variety of security settings in the system, the method comprising the steps of:

establishing at the database system a connection with a remote computing device;

receiving at the database system a request from the remote computing device to create a new post for delivery to the feed system;

at the database system, responsive to the request, initializing a new post;

sending from the database system to the remote computing device, information to cause the remote computing device to generate a first screen display comprising a first field and a second field non-overlapping the first field;

at the database system, updating the second field responsive to user input from an author of the new post received from the remote computing device;

at the database system, before providing access to the new post, generating a summary of recipients selected by the author who will have access to the new post, based at least in part on monitoring information based on the user input to second field;

at the database system, validating each recipient as each recipient is selected by the author for whether the recipient is authorized to view the new post, and sending information to the computing device to display and update the summary of selected recipients, including whether each recipient will have access to the new post in the first field based on the validating; and

at the database system, responsive to receiving a share instruction from the remote computing device, permitting viewing of the new post through the feed system for publication to the validated recipients, wherein recipients that were not validated as being authorized to view the new post are not permitted viewing of the new post.

2. The method of claim 1 further comprising:

at the database system, checking the security settings to determine which of the recipients will have access to the new post; and

in a case that a recipient will not have access to the post, sending instructions to the remote computing device to cause it to display an alert that the recipient lacks permission to access to the post.

3. The method of claim 2 further comprising, at the database system, receiving an override input from the remote computing device, and responsive to the override input, modifying security settings in the system so as to enable the recipient to have access to the post.

4. The method of claim 1 wherein the social network system implements a variety of ways for individual users to be permitted to see a post, including addressing the post to one or more individual users, addressing the post to one or more groups of users, and permitting at least one of individual users and groups of users to follow at least one entity, the entity selected from a group consisting of an individual poster, a topic, a file and a record;

further comprising;

receiving from the remote computing device a selection of an entity that is one of the recipients;

at the database system, responsive to a request from the remote computing device, sending information to the remote computing device to enable it to display a list of followers of the selected entity without exiting the process for creating a post.

5. The method of claim 4 and further comprising, at the database system, receiving a selection of one of the followers on the list for blocking;

and blocking the selected follower from access to the new post.

6. The method of claim 1, further comprising:

detecting addition of a topic in the second field of the first screen display as one of the recipients of the post; and

updating the summary of recipients in the first field to include display of the topic name, and including in the display an indication that followers of the topic will have access to the post.

7. The method of claim 1, further comprising:

generating a listing of attachments to the new post;

sending from the database system to the remote computing device, information to cause the remote computing device to update the first screen display to include the listing of the attachments in an attachment panel that is outside of the first and second fields.

8. The method of claim 7, further comprising:

in the attachment panel, providing a control to enable a user to selectively remove any of the listed attachments from the post.

9. The method of claim 1, further comprising:

sending from the database system to the remote computing device, information to cause the remote computing device to update the first screen display to include indications of a current number of topics and a current number of attachments.

10. The method of claim 1, further comprising:

at the database system, receiving a request from the remote computing device to add a topic as a recipient to the post; and

responsive to the request, generating at least one topic suggestion based at least in part on the content of the second field; and

sending information to the remote computing device, to cause the remote computing device to display a second screen display that displays at least one suggested topic for addition to the post.

11. The method of claim 1, further comprising:

detecting addition of a group name in the second field of the first screen display as one of the recipients of the post; and

updating the summary of recipients in the first field to include display of the group name, and including in the display an indication that members of the group will have access to the post.

12. The method of claim 1, further comprising, at the database system, sending information to the remote computing device to cause it to change the first screen display to a third screen display, wherein the third screen display includes the first field for displaying the summary of recipients, the second field for displaying content of the post, and a third field that lists all topics currently selected for inclusion in the recipients.

13. A computer program stored on a tangible medium for execution in a database system to create a post for a feed system for a multi-user social network database driven system, with the social network providing a variety of ways for individual users to be permitted to see a post depending on a variety of security settings in the system, the computer program comprising a set of instructions operable to:

establish at the database system a connection with a remote computing device;

receive at the database system a request from the remote computing device to create a new post for delivery to the feed system;

at the database system, initialize a new post responsive to the request;

send information from the database system to the remote computing device to cause the remote computing device to generate a first screen display comprising a first field and a second field non-overlapping the first field;

update the second field responsive to user input from an author of the new post received from the remote computing device;

at the database system, before providing access to the new post, generate a summary of recipients selected by the author who will have access to the new post, based at least in part on monitoring content of the second field; and

at the database system, validate each recipient as each recipient is selected by the author for whether the recipient is authorized to view the new post, and send information to the computing device to display and update in the first field the summary of selected recipients, including whether each recipient will have access to the new post.

14. The computer program of claim 13 wherein the instructions are further operable to:

detect addition of a topic in the second field of the first screen display as one of the recipients of the post; and

update the summary of recipients in the first field to include display of the topic name, and including in the display an indication that followers of the topic will have access to the post.

15. The computer program of claim 13, wherein the set of instructions is further operable to:

detect addition of a group name in the second field of the first screen display as one of the recipients of the post; and

update the summary of recipients in the first field to include display of the group name, and including in the display an indication that members of the group will have access to the post.

16. The computer program of claim 13, wherein the set of instructions is further operable to:

generate a listing of the attachments to the new post;

send information from the database system to the remote computing device to cause the remote computing device to update the first screen display to display the listing of attachments in an attachment panel that is outside of the first and second fields.

17. The computer program of claim 13, wherein the set of instructions is further operable to:

check the security settings to determine which of the recipients will have access to the new post; and

in a case that a recipient will not have access to the post, send instructions to the remote computing device to cause it to display an alert that the recipient lacks permission to access to the post.

18. A database system, comprising:

a processing system; and

a memory device coupled to the processing system configured to store feed items for a feed system operated by the database system, with the database system comprising a display of at least some of the feed items for the feed system on a remote computing device, the memory device having instructions stored thereon that, in response to execution by the processing system, are operable to;

receive at the database system a request from the remote computing device to create a new post for delivery to the feed system;

at the database system, initialize a new post responsive to the request;

send information from the database system to the remote computing device to cause the remote computing device to generate a first screen display comprising a first field and a second field non-overlapping the first field;

update the second field responsive to user input from an author of the new post received from the remote computing device;

at the database system, before providing access to the new post, generate a summary of recipients selected by the author who will have access to the new post, based at least in part on monitoring content of the second field; and

at the database system, validate each recipient as each recipient is selected by the author for whether the recipient is authorized to view the new post, and sending information to the computing device to display and update in the first field the summary of selected recipients, including whether each recipient will have access to the new post based on the validating, wherein recipients that were not validated as being authorized to view the new post are not permitted viewing of the new post.

19. The database system of claim 18 wherein the stored instructions, in response to execution by the processing system, are further operable to:

detect addition of a topic in the second field of the first screen display as one of the recipients of the post; and

update the summary of recipients in the first field to include display of the topic name, and including in the display an indication that followers of the topic will have access to the post.

20. The database system of claim 18 wherein the stored instructions, in response to execution by the processing system, are further operable to:

detect addition of a group name in the second field of the first screen display as one of the recipients of the post; and

update the summary of recipients in the first field to include display of the group name, and including in the display an indication that members of the group will have access to the post.