System and method for speeding call originations to a variety of devices using intelligent predictive techniques for half-call routing
First Claim
Patent Images
1. An apparatus, comprising:
- a receiver configured to receive a call at an enterprise network routing number; and
a processor configured to;
re-route the call from an enterprise network based on predefined routing criteria stored in at least one of a carrier gateway server (GS-C) and an enterprise gateway server (GS-E);
detect an emergency event corresponding to call routing services associated with a private branch exchange (PBX);
set the predefined routing criteria of at least one of the GS-C and the GS-E to an emergency mode of operation responsive to identifying the emergency event; and
transmit a call routing instruction based on the emergency mode of operation from at least one of the GS-C and the GS-E to a mobile network associated with the call.
0 Assignments
0 Petitions
Accused Products
Abstract
A mobile application gateway configured to interconnect mobile communication devices on a cellular network with an enterprise network is provided. The mobile application gateway includes a voice and data signaling gateway configured to provide routing functionalities, service functionalities and admission control. A gateway GPRS support node (GGSN) is configured to establish a secure data session between one or more of the mobile communication devices and the enterprise network by establishing a GPRS tunneling protocol (GTP) tunnel between a carrier-hosted serving GPRS support node (SGSN) and the GGSN.
9 Citations
11 Claims
-
1. An apparatus, comprising:
-
a receiver configured to receive a call at an enterprise network routing number; and a processor configured to; re-route the call from an enterprise network based on predefined routing criteria stored in at least one of a carrier gateway server (GS-C) and an enterprise gateway server (GS-E); detect an emergency event corresponding to call routing services associated with a private branch exchange (PBX); set the predefined routing criteria of at least one of the GS-C and the GS-E to an emergency mode of operation responsive to identifying the emergency event; and transmit a call routing instruction based on the emergency mode of operation from at least one of the GS-C and the GS-E to a mobile network associated with the call. - View Dependent Claims (2, 3, 4, 5)
-
-
6. A non-transitory computer readable storage medium configured to store instructions that when executed cause a processor to perform;
-
receiving a call at an enterprise network routing number; re-routing the call from an enterprise network based on predefined routing criteria stored in at least one of a carrier gateway server (GS-C) and an enterprise gateway server (GS-E); detecting an emergency event corresponding to call routing services associated with a private branch exchange (PBX); and setting the predefined routing criteria of at least one of the GS-C and the GS-E to an emergency mode of operation responsive to identifying the emergency event; and transmitting a call routing instruction based on the emergency mode of operation from at least one of the GS-C and the GS-E to a mobile network associated with the call. - View Dependent Claims (7, 8, 9, 10, 11)
-
Specification