Sensor data gathering
First Claim
1. A system for sensing user interest in a product from actions made by a user, the system including:
- at least one short range sensor that interacts with a tag, co-located with the product and implements a connected state and a disconnected state of coupling with the tag,at least one wireless sensor that interacts with a device carried by the user and generates data from which a position of the device carried by the user is estimated;
a correlation processor coupled in communication with the short range sensor and the wireless sensor, that implements;
a correlation between recognition of a transition to the disconnected state by the short range sensor and the position of the device carried by the user to be near the product at a time of the transition to the disconnected state; and
reporting of at least the correlation of the transition to the disconnected state with the position of the device carried by the user to a further process.
1 Assignment
0 Petitions
Accused Products
Abstract
A sensor data gathering environment that associates a sensor with a smart tag attached to a product. The sensor receives product identification data from the smart tag. An application, web service or a computing device associated with the sensor collects customer behavior data, such as a length of time the sensor is associated with the smart tag, the proximity of the sensor to the smart tag, the location of the sensor while in a threshold distance from the smart tag, and the like. The application, web service or the computing device associated with the sensor transmits the product identification data and the customer behavior data to a remote computing system for analysis. Based on the analysis, a message or communication is initiated to provide the customer with personalized customer service.
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Citations
26 Claims
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1. A system for sensing user interest in a product from actions made by a user, the system including:
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at least one short range sensor that interacts with a tag, co-located with the product and implements a connected state and a disconnected state of coupling with the tag, at least one wireless sensor that interacts with a device carried by the user and generates data from which a position of the device carried by the user is estimated; a correlation processor coupled in communication with the short range sensor and the wireless sensor, that implements; a correlation between recognition of a transition to the disconnected state by the short range sensor and the position of the device carried by the user to be near the product at a time of the transition to the disconnected state; and reporting of at least the correlation of the transition to the disconnected state with the position of the device carried by the user to a further process. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A method for sensing user interest in a product from actions made by a user, the method including:
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sensing, using at least one short range sensor that interacts with a tag, co-located with the product, a transition between a connected state and a disconnected state of coupling with the tag; receiving at a wireless sensor, from a device carried by the user, location-related data and forwarding the location-related data to a correlation processor; correlating, at the correlation processor coupled in communication with the short range sensor and the wireless sensor, recognition of a transition to the disconnected state by the short range sensor and an estimation of a user position relative to the product at a time of the transition to the disconnected state; and reporting of at least the correlation of the transition to the disconnected state with the estimation of the user position to a further process. - View Dependent Claims (17, 18, 19, 20, 21)
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22. A non-transitory computer readable medium holding computer program instructions that, when executed, implement sensing user interest in a product from actions made by a user, the non-transitory computer readable medium implementing actions including:
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sensing, using at least one short range sensor that interacts with a tag, co-located with the product, a transition between a connected state and a disconnected state of coupling with the tag; recognizing at a wireless sensor, location-related data received from a device carried by the user, and forwarding the location-related data to a correlation processor; correlating, at the correlation processor coupled in communication with the short range sensor and the wireless sensor, recognition of a transition to the disconnected state by the short range sensor and an estimation of a user position at a time of the transition to the disconnected state; and reporting of at least the correlation of the transition to the disconnected state with the estimation of the user position to a further process. - View Dependent Claims (23, 24, 25, 26)
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Specification