Message forwarding and retrieval with a single messaging service
First Claim
1. A method of automatically configuring a single voice messaging service for handling phone calls directed to one or more different voice messaging systems of a user, comprising:
- configuring a first phone number for automatically redirecting voice mail messages from a first messaging system associated with the first phone number to the single voice messaging service for retrieval of voice mail messages;
configuring a second phone number for automatically redirecting voice mail messages from a second messing system associated with the second phone number to the single voice messaging service for retrieval of voice mail messages; and
automatically reconfiguring an existing speed dial directed to the first voice messaging system to be redirected to the single voice messaging service.
2 Assignments
0 Petitions
Accused Products
Abstract
Embodiments described herein generally relate to a method and system of integrating a user'"'"'s voice mail onto a single voice messaging service, e.g., a Unified Messaging (UM) service, such that a client may access this single source for voice mail retrieval, even where such voice mails are from a variety of sources, e.g., work, mobile phone, etc. A user, or the user'"'"'s mobile operator, need only agree to accept the service, and the registration and configuration requirements for providing the service and forwarding calls to the service are automatically configured. The user'"'"'s existing “speed dial” key or other setting for retrieving voice mail may also be automatically configured to the access number(s) for the service. Configurations may monitor the status of the service and update access and/or forwarding numbers. Voice mail forwarding and settings may also be automatically reverted back to the user'"'"'s original service.
19 Citations
20 Claims
-
1. A method of automatically configuring a single voice messaging service for handling phone calls directed to one or more different voice messaging systems of a user, comprising:
-
configuring a first phone number for automatically redirecting voice mail messages from a first messaging system associated with the first phone number to the single voice messaging service for retrieval of voice mail messages; configuring a second phone number for automatically redirecting voice mail messages from a second messing system associated with the second phone number to the single voice messaging service for retrieval of voice mail messages; and automatically reconfiguring an existing speed dial directed to the first voice messaging system to be redirected to the single voice messaging service. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
-
-
10. A computer storage device encoding computer executable instructions for performing a method of using a single voice messaging service for handling voice mail messages directed to one or more different voice messaging systems of a user, the method comprising:
-
receiving an indication to automatically configure the single voice messaging service for handling voice mail messages directed to a first voice messaging system and a second voice messaging system of the user; automatically redirecting voice mail messages from the first messaging system associated with a first phone number to the single voice messaging service for retrieval of voice mail messages; automatically redirecting voice mail messages from the second messing system associated with a second phone number to the single voice messaging service for retrieval of voice mail messages; and automatically modifying an existing speed dial directed to the first voice messaging system to be redirected to the single voice messaging service. - View Dependent Claims (11, 12, 13, 14, 15)
-
-
16. A computing system, comprising:
-
at least one processor; and at least one memory communicatively coupled to the at least one processor and containing computer-readable instructions that, when executed by the at least one processor, cause the computing system to; receive an indication to automatically configure the single voice messaging service for handling voice mail messages directed to a first voice messaging system and a second voice messaging system of the user; automatically redirect voice mail messages from the first messaging system associated with a first phone number to the single voice messaging service for retrieval of voice mail messages; automatically redirect voice mail messages from the second messing system associated with a second phone number to the single voice messaging service for retrieval of voice mail messages; and automatically reconfigure an existing speed dial directed to the first voice messaging system to be redirected to the single voice messaging service. - View Dependent Claims (17, 18, 19, 20)
-
Specification