Responsive self-service website template
First Claim
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1. A method of development of a customized visitor facing component add-in to (i) be integrated in a customer relationship management (CRM) website and (ii) include at least one page element preprogrammed to allow a website visitor to obtain support related to the CRM website, the method including:
- receiving customization instructions from a website developer that customizes the at least one page element of the customized visitor facing component add-in to be integrated in the CRM web site;
utilizing the received the customization instructions and generating data for display of a live preview of the customized visitor facing component add-in to the CRM website; and
generating a customized visitor facing component add-in code base that is suitable to be embedded on or linked to the CRM website, whereby the website visitor can interact with the customized visitor facing component add-in.
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Abstract
The technology disclosed relates to a self-service customization protocol for a single page website that implements a support component add-in to the CRM website. The self-service customization protocol includes a plurality of page elements that can be easily edited by the customers without any coding.
175 Citations
20 Claims
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1. A method of development of a customized visitor facing component add-in to (i) be integrated in a customer relationship management (CRM) website and (ii) include at least one page element preprogrammed to allow a website visitor to obtain support related to the CRM website, the method including:
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receiving customization instructions from a website developer that customizes the at least one page element of the customized visitor facing component add-in to be integrated in the CRM web site; utilizing the received the customization instructions and generating data for display of a live preview of the customized visitor facing component add-in to the CRM website; and generating a customized visitor facing component add-in code base that is suitable to be embedded on or linked to the CRM website, whereby the website visitor can interact with the customized visitor facing component add-in. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A system of development of a customized visitor facing component add-in to (i) be integrated in a customer relationship management (CRM) website and (ii) include at least one page element preprogrammed to allow a website visitor to obtain support related to the CRM website, the system including:
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a processor and a computer readable storage medium storing computer instructions configured to cause the processor to; receive customization instructions from a website developer that customizes the at least one page element of the customized visitor facing component add-in to be integrated in the CRM web site; utilize the received the customization instructions and generate data for display of a live preview of the customized visitor facing component add-in to the CRM website; and generate a customized visitor facing component add-in code base that is suitable to be embedded on or linked to the CRM website, whereby the website visitor can interact with the customized visitor facing component add-in. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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19. A method of development of a customized visitor facing component add-in to (i) be integrated in a customer relationship management (CRM) website and (ii) include at least one page element preprogrammed to allow a website visitor to obtain information related to the CRM website, the method including:
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receiving customization instructions from a website developer that customizes the at least one page element of the customized visitor facing component add-in to be integrated in the CRM web site; utilizing the received the customization instructions and generating data for display of a live preview of the customized visitor facing component add-in to the CRM website; and generating a customized visitor facing component add-in code base that is suitable to be embedded on or linked to the CRM website, whereby the website visitor can interact with the customized visitor facing component add-in. - View Dependent Claims (20)
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Specification