Systems and methods for content management in an on-demand environment

• US 9,990,426 B2
• Filed: 02/25/2014
• Issued: 06/05/2018
• Est. Priority Date: 08/31/2012
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Micucci, Michael, Mohapatra, Saurav, Goldbrenner, David, Maquaire, Nicolas, Kubaski, Laurent, Jean-Leconte, Raphael
• Primary Examiner(s): King, John B
• Application Number:
  US14/189,781
• Publication Number:
  US 20140230076A1
• Time in Patent Office: 1,561 Days
• Field of Search: 726 7
• CPC Class Codes: G06F 16/95 Retrieval from the web
• CPC Class Codes: G06F 21/6209 to a single file or object, e.g. in a secure envelope, encrypted and accessed using a key, or with access control rules appended to the object itself
• CPC Class Codes: H04L 63/029 Firewall traversal, e.g. tunnelling or, creating pinholes
• CPC Class Codes: H04L 63/08 for authentication of entities cryptographic mechanisms or cryptographic arrangements for entity authentication H04L9/32
• CPC Class Codes: H04L 63/168 above the transport layer
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]

Abstract

Disclosed are methods, apparatus, systems, and computer readable storage media for establishing access with a content object stored in a content management data source from an on-demand database service. A request can be received from a user of the on-demand database service to access data regarding a content object stored in an external content management data source. The content management data source can be identified based on the request, and the request can be provided to a repository-specific connector communicatively coupled to the external content management data source. Access can be established with the content object to retrieve the requested data, and a virtual object associated with the on-demand database service can be created to instantiate connection between the content object and the on-demand database service. The requested data can be provided to a display device in a user interface for the on-demand database service.

Claims

1. A method for providing access to a content object stored in a content management data source from a social networking system implemented using a database system, the method comprising:

causing display of, in a user interface on a display of a device of a user of the social networking system, a publisher configurable to share feed items to a feed of the social networking system, the publisher comprising a selection configured to provide access to data associated with the content object stored in the content management data source, the content management data source being external to the social networking system;

receiving, at a server system of the database system, a request, via the selection, from the user of the social networking system to access data associated with the content object stored in the content management data source;

identifying the content management data source based on the request;

providing the request to a repository-specific connector, the repository-specific connector being communicatively coupled with the content management data source;

traversing a security layer between the social networking system and the content management data source, the traversing of the security layer including communicating the request to access data through a secure transport communication channel between a secure transport server and a secure transport client, the secure transport client being identified using an addressing scheme indicating organization-site-product-process (OSPR) for the content management data source, and determining that authentication credentials for a connector server to the repository-specific connector are valid through the secure transport communication channel, the authentication credentials being associated with the social networking system;

generating or modifying a virtual object associated with the social networking system, the virtual object instantiating a connection between the content object and the social networking system through the repository-specific connector; and

causing display of the requested data associated with the content object on the display of the device of the user, the requested data being displayed in association with the feed or the publisher.

2. The method of claim 1, further comprising:

mapping the requested data associated with the content object from the content management data source to the virtual object.

3. The method of claim 1, further comprising:

storing the requested data associated with the content object in a persistent object in a database of the social networking system, wherein causing display of the requested data associated with the content object includes causing display of a selectable component representing the persistent object on the display device of the user.

4. The method of claim 3, further comprising:

accessing the content object by data regarding identification of the content object, wherein the data regarding identification of the content object is stored in the persistent object.

5. The method of claim 1, wherein the requested data associated with the content object includes metadata, the metadata including at least one of a title, a source, a file size, an author, a URL, and a unique identification (ID) of the content object.

6. The method of claim 1, wherein identifying the content management data source occurs via a universal application programming interface (API), and wherein providing the requested data to the repository-specific connector is performed through one or both of the universal API and the virtual object.

7. The method of claim 6, wherein the universal API includes a single API syntax to communicate with a plurality of content management data sources.

8. The method of claim 1, wherein the content management data source is a cloud-based content management data source.

9. The method of claim 1, wherein the content management data source is an on-premise content management data source.

10. The method of claim 1, wherein:

the virtual object is generated based in part on receiving the request to access the data associated with the content object stored in the content management data source; and

the virtual object provides a mapping for data coming from the content management data source to an API associated with the social networking system.

11. One or more computing devices for providing access to a content object stored in a content management data source from a social networking system implemented using a database system, the one or more computing devices comprising:

one or more hardware processors configured to execute one or more instructions to;

cause display of, in a user interface on a display of a device of a user of the social networking system, a publisher configurable to share feed items to a feed of the social networking system, the publisher comprising a selection configured to provide access to data associated with the content object stored in the content management data source, the content management data source being external to the social networking system

receive a request, via the selection, from the user of the social networking system to access data associated with the content object stored in the content management data source;

identify the content management data source based on the request;

provide the request to a repository-specific connector, the repository-specific connector being communicatively coupled with the content management data source;

traverse a security layer between the social networking system and the content management data source, the traversing of the security layer including communicating the request to access data through a secure transport communication channel between a secure transport server and a secure transport client, the secure transport client being identified using an addressing scheme indicating organization-site-product-process (OSPR) for the content management data source, and determining that authentication credentials for a connector server to the repository-specific connector are valid through the secure transport communication channel, the authentication credentials being associated with the social networking system;

generate or modify a virtual object associated with the social networking system, the virtual object instantiating a connection between the content object and the social networking system through the repository-specific connector; and

cause display of the requested data associated with the content object on a display of the device of the user, the requested data being displayed in association with the feed or the publisher.

12. The one or more computing devices of claim 11, wherein the one or more hardware processors are configured to execute one or more instructions to:

map the requested data associated with the content object from the content management data source to the virtual object.

13. The one or more computing devices of claim 11, wherein the one or more processors are configured to execute one or more instructions to:

store the requested data associated with the content object in a persistent object in a database of the social networking system, wherein the one or more processors configured to provide the requested data associated with the content object are configured to provide a selectable component representing the persistent object to the display device operable to display the selectable component in the user interface when the display device accesses the social networking system.

14. The one or more computing devices of claim 11, wherein the content management data source is an on-premise content management data source.

15. A computer program product comprising computer-readable program code capable of being executed by one or more processors when retrieved from a non-transitory computer-readable medium, the program code including instructions configurable to cause:

displaying, in a user interface on a display of a device of a user of a social networking system, a publisher configurable to share feed items to a feed of the social networking system, the publisher comprising a selection configured to provide access to data associated with the content object stored in the content management data source, the content management data source being external to the social networking system;

processing a request, via the selection, from the user of the social networking system to access data associated with the content object stored in the content management data source;

identifying the content management data source based on the request;

providing the request to a repository-specific connector, the repository-specific connector being communicatively coupled with the content management data source;

traversing a security layer between the social networking system and the content management data source, the traversing of the security layer including communicating the request to access data through a secure transport communication channel between a secure transport server and a secure transport client, the secure transport client being identified using an addressing scheme indicating organization-site-product-process (OSPR) for the content management data source, and determining that authentication credentials for a connector server to the repository-specific connector are valid through the secure transport communication channel, the authentication credentials being associated with the social networking system;

generating or modifying a virtual object associated with the social networking system, the virtual object instantiating a connection between the content object and the social networking system through the repository-specific connector; and

causing display of the requested data associated with the content object on a of the device of the user, the requested data being displayed in association with the feed or the publisher.

16. The computer program product of claim 15, the instructions further configurable to cause:

mapping the requested data associated with the content object from the content management data source to the virtual object.

17. The computer program product of claim 15, the instructions further configurable to cause:

storing the requested data associated with the content object in a persistent object in a database of the social networking system, wherein providing the requested data associated with the content object includes providing a selectable component representing the persistent object to the display device operable to display the selectable component in the user interface for the social networking system.