Systems and methods for acquiring, accessing, and analyzing investigative information
First Claim
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1. An investigative information system comprising:
- a communication services module operable to provide a direct telephonic communication between a resident of a controlled environment facility and a non-resident, wherein one of the resident and the non-resident is a dialing party to the direct telephonic communication, and the other of the resident and the non-resident is a dialed party to the direct telephonic communication; and
an investigative tools module in communication with the communication services module operable to;
identify that the direct telephonic communication is between the resident and the non-resident,provide, via a user interface on a communication device, an indication that the direct telephonic communication is ongoing, responsive to identifying the direct telephonic communication is between the resident and the non-resident, andallow an investigator, via the communication device, to connect to and monitor the direct telephonic communication in a muted state while the direct telephonic communication is ongoing, wherein during the muted state, all interference from the investigator, the communication device, and a combination thereof is prohibited from entering the direct telephonic communication.
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Abstract
Disclosed are systems and methods which provide availability of information on a network wide basis, with the network or information technology (IT) fabric spanning a wide range of institutions and other sources of information, including correctional facilities, without regard to which jurisdiction the source of information belongs, e.g. police, courts, federal investigation agencies, public databases etcetera. Embodiments provide an electronic based capability to identify useful information and for locating, collecting, compiling, aggregating, distilling, and/or reporting robust data.
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Citations
23 Claims
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1. An investigative information system comprising:
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a communication services module operable to provide a direct telephonic communication between a resident of a controlled environment facility and a non-resident, wherein one of the resident and the non-resident is a dialing party to the direct telephonic communication, and the other of the resident and the non-resident is a dialed party to the direct telephonic communication; and an investigative tools module in communication with the communication services module operable to; identify that the direct telephonic communication is between the resident and the non-resident, provide, via a user interface on a communication device, an indication that the direct telephonic communication is ongoing, responsive to identifying the direct telephonic communication is between the resident and the non-resident, and allow an investigator, via the communication device, to connect to and monitor the direct telephonic communication in a muted state while the direct telephonic communication is ongoing, wherein during the muted state, all interference from the investigator, the communication device, and a combination thereof is prohibited from entering the direct telephonic communication. - View Dependent Claims (2, 3, 4, 5, 6, 7, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23)
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8. An investigative information system, comprising:
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an information portal operable to provide a user interface; an investigative tools module in communication with information portal, the investigative tools module operable to; display, via the user interface, an indication of an on-going telephone call between a first party and a second party, wherein the first party is a resident of a correctional facility; display, via the user interface, identifying information of the first party to the on-going telephone call; display, via the user interface, identifying information of the correctional facility; display, via the user interface, a telephone number associated with the on-going telephone call and the second party; display a map of a location associated with the telephone number; enable an audio connection to the on-going telephone call at the information portal, wherein no audio interference is input to the on-going telephone call from the information portal while the information portal is in a muted state; enable terminating the on-going telephone call; and enable transferring to another communication device an audio connection to the on-going telephone call, wherein no audio interference is input to the on-going telephone call from the other communication device while the other communication device is in a muted state.
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9. An investigative information system, comprising:
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an information portal operable to provide a user interface; an investigative tools module in communication with information portal, the investigative tools module operable to; receive a recorded telephone call from a database, wherein the recorded telephone call is a recording of a telephone call between a first party and a second party, wherein the first party is a resident of a correctional facility; display, via the user interface, a waveform of the recorded telephone call; display, via the user interface, an indication of a detected three-way call attempt in the recorded telephone call, wherein the detected three-way call attempt is automatically detected by a call processing system; display, via the user interface, identifying information of the first party; display, via the user interface, identifying information of the correctional facility; display, via the user interface, a telephone number associated with the telephone call and the second party; play the recorded telephone call, wherein a graphical play button and a graphical pause button configured to cause the recorded telephone call to be played and paused, respectively, are displayed via the user interface; create, based on user input, a textual bookmark of an event of interest in the recorded telephone call; create, based on additional user input, a textual note relating to the recorded telephone call; and cause the textual bookmark and the textual note to be stored in association with the recorded telephone call in the database.
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Specification