Transportation service matching with arrival estimation adjusted for external factors

• US 9,996,814 B2
• Filed: 07/10/2015
• Issued: 06/12/2018
• Est. Priority Date: 02/18/2015
• Status: Active Grant

• Current Assignee: Cargo Chief, Inc.
• Original Assignee: Cargo Chief, Inc.
• Inventors: Jones, Russell, Hamidi, Abtin, Patel, Subodh, Sarma, Chennavajulasrinivasa Anantapadmanabha
• Primary Examiner(s): Rosen, Nicholas D
• Application Number:
  US14/796,305
• Publication Number:
  US 20160104110A1
• Time in Patent Office: 1,068 Days
• Field of Search: 705330, 705333, 705334, 705335, 705338, 705340, 705341
• CPC Class Codes: G06F 16/24575 using context
• CPC Class Codes: G06Q 10/083 Shipping
• CPC Class Codes: G06Q 10/0833 Tracking
• CPC Class Codes: G06Q 10/0834 Choice of carriers
• CPC Class Codes: G06Q 10/08345 Pricing
• CPC Class Codes: G06Q 10/08355 Routing methods
• CPC Class Codes: G06Q 10/0837 Return transactions
• CPC Class Codes: G06Q 10/0838 Historical data
• CPC Class Codes: G06Q 30/0611 Request for offers or quotes
• CPC Class Codes: G06Q 30/08 Auctions
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/30 Services specially adapted for particular environments, situations or purposes
• CPC Class Codes: H04W 4/35 for the management of goods or merchandise

Abstract

Matches for load or transportation services with transportation service providers (TSPs) are established, and estimated arrival times are provided. A transportation service request is arranged and an estimate of time of arrival is made based on an estimation of a time for performing a delivery of the load or provide the transportation service, and the time of arrival estimate is adjusted by at least one external factor expected to affect transit time. An anticipated turn-around time for availability of the TSP is made for a subsequent leg or backhaul and the adjusted time of arrival estimate and the anticipated turn-around time are used to estimate a time of availability of the TSP for the subsequent leg or backhaul. An accepted bid for the subsequent leg or backhaul is made based on an estimated time of availability.

Claims

1. A method for determining matches for load or transportation services with transportation service providers and providing estimated arrival times, the method comprising:

accepting a selection of a transportation service provider for a transportation service request, obtaining confirmation of acceptance by the transportation service provider of the request, and electronically storing data concerning at least one of a driver or a mobile device used by the driver for the transportation service provider in a database of selected transportation service providers;

storing, on one or more electronic databases, history of at least one of the transportation service provider or the driver related to time factors comprising time in transit;

communicating a query to the transportation service provider or driver concerning acceptance of mobile telephone tracking (opt in) by the transportation service provider or driver associated with a bid, obtaining a mobile telephone number or other identifier of a mobile device;

in the case of acceptance of mobile telephone tracking (opt-in) by a respondent without direct authorization by the transportation service provider or operator, using one or more computing devices to automatically communicate with the obtained mobile telephone number to confirm acceptance of mobile telephone tracking (opt in), and electronically storing an indication of the confirmation in one or more databases along with a confirmation descriptor;

using one or more computing devices to automatically access a mobile telephone location service to obtain location information based on the mobile telephone number or other identifier of a mobile device for the respondent and prior to pick up, after loading the shipment or upon initiating a transportation service, conditional on the one or more computing devices automatically obtaining consent using at least one consent procedure for implementing location services;

using one or more computing devices to estimate a time of arrival estimate based on an estimation of a time for performing a delivery of the load or providing the transportation service;

obtaining at least one external factor expected to affect transit time and adjusting the time of arrival estimate according to the external factor to provide an adjusted time of arrival estimate, said at least one external factor selected from at least one of the group consisting of weather reports and forecasts, and real-time traffic conditions;

using one or more computing devices to apply the history of the transportation service provider or driver to at least the time in transit, and to automatically adjust the updated estimates of the delivery time of the load in accordance with the history of the transportation service provider or the driver;

using one or more computing devices to compare said at least one external factor and automatically render an adjustment factor for time in transit;

using one or more computing devices to automatically adjust the estimate a time in transit and delivery time of the load or completion of the transportation service according to the adjustment factor;

using one or more computing devices and location tracking to automatically provide updated information on a location status of the load or transportation service provider; and

using one or more computing devices to automatically update the estimates of the time in transit and delivery time of the load or completion of the transportation service, based on a combination of the location tracking and said at least one external factor by adjusting map routing calculations to render adjusted time of arrival estimates;

determining a communication preference, for time of arrival estimates, of at least one of the entity requesting the transportation service and a receiver of a shipment as the transportation service or a destination contact;

communicating, to at least one of the entity requesting the transportation service and the receiver of a shipment, estimates of changes in estimated time of arrival in accordance with said communication preference;

using one or more computing devices to automatically calculate an anticipated turn-around time for availability of the transportation service provider for a subsequent leg or backhaul and using the adjusted time of arrival estimate and the anticipated turn-around time to estimate a time of availability of the transportation service provider for the subsequent leg or backhaul; and

associating the availability of the transportation service provider to accept a further transportation request, corresponding to the transportation service provider'"'"'s capabilities, for a backhaul or additional leg, and if the transportation service provider associated with the bid accepts said further transportation request, based on the estimated time of availability, searching for said further transportation request comprising a description of a load or other transportation service based on the estimated time of availability.

2. The method of claim 1, wherein the making a selection of a transportation service provider further comprises:

receiving a transportation service request comprising a description of a load or transportation service;

providing the transportation service request to a plurality of transportation service providers;

receiving bids to provide the requested transportation service from one or more of the plurality of transportation service providers;

storing said bids in a database;

using one or more computing devices to perform one of automatically selecting a bid from the database based on predetermined criteria provided by the entity requesting the transportation service or automatically presenting prices corresponding to received bids for selection by the entity requesting the transportation service;

determining a selected bid and associating the selected bid with a respondent identified in the bid; and

communicating award of the selected bid to the party providing the bid, to obtain the confirmation of acceptance of the bid.

3. The method of claim 1, further comprising:

using one or more computing devices to automatically render any alternative routing as determined by the adjusted map routing calculations to render a similar or earlier time of arrival estimate within a predetermined threshold; and

communicating information concerning the alternative routing to at least one of the transportation service provider or driver.

4. The method of claim 1, further comprising:

in the event of the adjustment factor resulting in a change in the estimate of the time of availability of the transportation service provider for the subsequent leg beyond a predetermined amount of change, offering the entity requesting the transportation service an opportunity to cancel the selection of the transportation service provider for meeting the transportation service request and to and reschedule transportation service;

determining the availability of an alternate transportation service provider, and

in the case of availability of the alternate transportation provider, offering to the entity requesting the transportation service an opportunity to select that alternate transportation provider or another transportation service provider.

5. The method of claim 1, further comprising:

in the case of the transportation service provider associated with the bid indicating a willingness to accept the further transportation request, determining an offer amount using, as a basis for the offer amount, information selected from at least one of the groups selected from historical bid data, present bid data, historical bid data and data indicating estimated prices for transportation services for the backhaul or additional leg.

6. The method of claim 1, further comprising:

calculating an estimated time of availability of the transportation service provider for a backhaul or additional leg based on the adjusted updated estimates of the delivery time, an estimated time of transit from the destination of the first shipment, and at least one factor selected from the group consisting of a driver'"'"'s or operator'"'"'s estimate of turn-around time to the backhaul or additional leg, the driver history, and a general estimate of turn-around time; and

providing information concerning a further shipping request for a backhaul or additional leg using the estimated time of availability of the transportation service provider.

7. The method of claim 1, further comprising:

calculating an estimated time of availability of the transportation service provider for a backhaul or additional leg based on the adjusted updated estimates of the delivery time, an estimated time of transit from the destination of the first shipment, and at least one factor selected from the group consisting of a driver'"'"'s or operator'"'"'s estimate of turn-around time to the backhaul or additional leg, the driver history, and a general estimate of turn-around time; and

providing information to the transportation service provider concerning a further shipping request for a backhaul or additional leg using the estimated time of availability of the transportation service provider.

8. The method of claim 1, further comprising:

for at least one bidder, calculating an estimated time of availability of the transportation service provider for a backhaul or additional leg; and

providing information concerning a further shipping request for a backhaul or additional leg.

9. The method of claim 1, wherein the transportation service request comprises movement of cargo, goods, vehicles, containers or passengers.

10. The method of claim 1, wherein the transportation service request comprises transportation of passengers.

11. The method of claim 1, wherein the searching for said further transportation request comprises extracting data, by one or more computing devices, to obtain criteria for the transportation request, and the extracting data comprises parsing for:

origin location of the load, destination location of the load, time of availability of the load, weight, volume, material or product description, timing requirements for pick-up and delivery, a requirement for intermediate stops or multiple pickups or deliveries, refrigeration or climate control requirements, any other physical requirements or characteristic of the load, type and purpose of transport vehicle, value of load, and required qualifications of the transportation service provider, and other data required by an entity providing the transportation request concerning the transportation request; and

in determining if the transportation service provider associated with the bid will accept a further transportation request for a backhaul or additional leg, searching for said further transportation request based on equipment type and capacity.

12. The method of claim 11, wherein the estimate of time for performing a delivery of the load or provide the transportation service comprises:

using one or more computing devices to estimate a time in transit and delivery time of the load based on estimations of pick-up time, loading time, available pick-up hours for the origin location, mapping time and distance calculations, and available delivery acceptance hours for the destination location to provide at least one time of arrival estimate.

13. The method of claim 1, further comprising:

monitoring the further transportation request for a subsequent leg or backhaul as affected by the time of arrival estimate; and

in the event of a loss of the transportation request for the subsequent leg or backhaul, from changes in the time, searching for a replacement further transportation request.

14. The method of claim 1, further comprising:

monitoring the further transportation request for a subsequent leg or backhaul as affected by the time of arrival estimate;

for the subsequent leg or backhaul, offering the entity requesting the transportation service an opportunity to cancel the selection of the transportation service provider for meeting the transportation service request and to and reschedule transportation service; and

in the event of a loss of the transportation request for the subsequent leg or backhaul, from changes in the time, offering the transportation service provider services in searching for a replacement further transportation request.

15. The method of claim 1, further comprising:

in the event the transportation service provider does not have a load or transportation service request for the subsequent leg or backhaul, or the transportation service provider has not committed to fulfilling the transportation service request for the subsequent leg or backhaul, using the adjusted time of arrival estimate to associate the availability of the transportation service provider to accept the further transportation request.

16. The method of claim 1, further comprising:

in the event the adjusted time of arrival estimate affects a subsequent leg or backhaul beyond a predetermined amount of delay, determining the availability of an alternate transportation service provider to fulfill the transportation service for the subsequent leg or backhaul; and

in the case of availability of the alternate transportation service provider and acceptance of the alternate transportation service provider by the system, associating the availability of the delayed transportation service provider to accept a new transportation request in accordance with the adjusted time of arrival estimate.

17. A method for determining matches for load or transportation services with transportation service providers and providing estimated arrival times, the method comprising:

a step of accepting a selection of a transportation service provider for a transportation service request, obtaining confirmation of acceptance by the transportation service provider of the request, and electronically storing data concerning at least one of a driver or a mobile device used by the driver for the transportation service provider in a database of selected transportation service providers;

a step of storing, on one or more electronic databases, history of at least one of the transportation service provider or the driver related to time factors comprising time in transit;

a step of communicating a query to the transportation service provider or driver concerning acceptance of mobile telephone tracking (opt in) by the transportation service provider or driver associated with a bid, obtaining a mobile telephone number or other identifier of a mobile device, and electronically storing a response with the bid from a respondent;

a step of, in the case of acceptance of mobile telephone tracking (opt-in) by the respondent without direct authorization by the transportation service provider or operator, using one or more computing devices to automatically communicate with the obtained mobile telephone number to confirm acceptance of mobile telephone tracking (opt in), and electronically storing an indication of the confirmation in one or more databases along with a confirmation descriptor;

a step of using one or more computing devices to automatically access a mobile telephone location service to obtain location information based on the mobile telephone number or other identifier of a mobile device for the respondent and prior to pick up, after loading the shipment or upon initiating a transportation service, conditional on the one or more computing devices automatically obtaining consent using at least one consent procedure for implementing location services;

a step of using one or more computing devices to estimate a time of arrival estimate based on an estimation of a time for performing a delivery of the load or providing the transportation service;

a step of obtaining at least one external factor expected to affect transit time and adjusting the time of arrival estimate according to the external factor to provide an adjusted time of arrival estimate, said at least one external factor selected from at least one of the group consisting of weather reports and forecasts, and real-time traffic conditions;

a step of using one or more computing devices to apply the history of the transportation service provider or driver to at least the time in transit, and to automatically adjust the updated estimates of the delivery time of the load in accordance with the history of the transportation service provider or the driver;

a step of using one or more computing devices to compare said at least one external factor and automatically render an adjustment factor for time in transit;

a step of using one or more computing devices to automatically adjust the estimate a time in transit and delivery time of the load or completion of the transportation service according to the adjustment factor;

a step of using one or more computing devices and location tracking to automatically provide updated information on a location status of the load or transportation service provider; and

a step of using one or more computing devices to automatically update the estimates of the time in transit and delivery time of the load or completion of the transportation service, based on a combination of the location tracking and said at least one external factor by adjusting map routing calculations to render adjusted time of arrival estimates;

a step of determining a communication preference, for time of arrival estimates, of at least one of the entity requesting the transportation service and a receiver of a shipment as the transportation service or a destination contact;

a step of communicating, to at least one of the entity requesting the transportation service and the receiver of a shipment, estimates of changes in estimated time of arrival in accordance with said communication preference;

a step of using one or more computing devices to automatically calculate an anticipated turn-around time for availability of the transportation service provider for a subsequent leg or backhaul and using the adjusted time of arrival estimate and the anticipated turn-around time to estimate a time of availability of the transportation service provider for the subsequent leg or backhaul; and

a step of associating the availability of the transportation service provider to accept a further transportation request, corresponding to the transportation service provider'"'"'s capabilities, for a backhaul or additional leg, and if the transportation service provider associated with the bid accepts said further transportation request, based on the estimated time of availability, a step of searching for said further transportation request comprising a description of a load or other transportation service based on the estimated time of availability.