Automated selection and inclusion of a message signature

• US 9,998,412 B2
• Filed: 10/04/2013
• Issued: 06/12/2018
• Est. Priority Date: 06/21/2005
• Status: Active Grant

• Current Assignee: Malikie Innovations Limited (Key Patent Innovations Limited)
• Original Assignee: Blackberry Limited
• Inventors: Adams, Neil Patrick, Little, Herbert Anthony, MacFarlane, David Victor
• Primary Examiner(s): BROWN, ANTHONY D
• Application Number:
  US14/046,615
• Publication Number:
  US 20140040396A1
• Time in Patent Office: 1,712 Days
• Field of Search: 713176
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/212 using filtering or selective blocking

Abstract

A system and method for the creation and automated selection and inclusion an automated signature text with an electronic message, wherein the automated selection of the automated signature text is dependent on attributes of the message, the designated recipients, or attributes of the designated recipients as compared to the sender'"'"'s attributes, such as the encoding type and/or transport method selected for the electronic message or the location of the recipient without the need for multiple user profiles or manual editing by the sender. At least one of a plurality of automated signature texts is associated with at least one encoding type of a plurality of encoding types, at least one message transport type, or with at least one predetermined recipient attribute or the outcome of a comparison of the recipient attribute with the sender'"'"'s attributes. The appropriate automated signature text is inserted prior to encoding of the message for transport.

Claims

1. A method of facilitating communication of electronic messages, the method comprising:

enabling, via a user interface of a message communication device, a first message configuration to be used when replying to a first electronic message received from a source internal to a particular organization, the first message configuration including a first text, wherein the particular organization represents a category, users internal to the particular organization are included in the category and users external to the particular organization are not included in the category, and the category is one of personal, customer, and supplier;

enabling, via the user interface of the message communication device, a second message configuration to be used when replying to a second electronic message received from a source external to the particular organization, the second message configuration including a second text;

storing the first message configuration and the second message configuration;

receiving a message from a source;

after receiving the message, receiving, from a user of the message communication device, a third text, wherein the third text is a new reply electronic message corresponding to the received message, and the third text is different than text of the received message; and

automatically appending one of the first text of the first message configuration or the second text of the second message configuration to the third text for the new reply electronic message based on the source of the received message associated with the new reply electronic message.

2. The method of claim 1, further comprising:

enabling, via the user interface, a third message configuration to be used when replying to an electronic message received from both a source internal to a particular organization and an electronic message received from a source external to the particular organization.

3. The method of claim 2, wherein the particular organization represents a class, wherein users internal to the particular organization are included in the class, and wherein users external to the particular organization are not included in the class.

4. The method of claim 2, wherein a class of a user is indicated by associated information stored in an address book.

5. The method of claim 1, further comprising:

enabling, via the user interface, selection of an electronic message condition from a set of electronic message conditions associated with one or more of the messages.

6. The method of claim 5, wherein the first message configuration includes the selected electronic message condition for the first electronic message.

7. The method of claim 1, wherein an associated message server executes the method.

8. The method of claim 7, further comprising:

receiving, by the associated message server, the first message configuration and the second message configuration; and

transmitting, by the associated message server, automatic reply electronic messages in accordance with the first message configuration and the second message configuration.

9. The method of claim 1, wherein a source'"'"'s relationship to the particular organization, internal to the particular organization or external to the particular organization, is reflected in at least a part of an address portion of electronic messages sent by or on behalf of the source.

10. The method of claim 1, further comprising:

receiving an email message from a particular source; and

determining whether the particular source is considered to be internal to the particular organization or external to the particular organization based on at least a part of an address portion of electronic messages sent by or on behalf of the source.

11. A message communication device configured to:

enable, via a user interface, a first message configuration to be used when replying to a first electronic message received from a source internal to a particular organization, the first message configuration including a first text, wherein the particular organization represents a category, users internal to the particular organization are included in the category and users external to the particular organization are not included in the category, and the category is one of personal, customer, and supplier;

enable, via the user interface, a second message configuration to be used when replying to a second electronic message received from a source external to the particular organization, the second message configuration including a second text;

store the first message configuration and the second message configuration;

receive a message from a source;

after receiving the message, receive, from a user of the message communication device, a third text, wherein the third text is a new reply electronic message corresponding to the received message, and the third text is different than text of the received message; and

automatically append one of the first text of the first message configuration or the second text of the second message configuration to the third text for the new reply electronic message based on the source of the received message associated with the new reply electronic message.

12. The message communication device of claim 11, further comprising:

enabling, via the user interface, a third message configuration to be used when replying to an electronic message received from both a source internal to a particular organization and an electronic message received from a source external to the particular organization.

13. The message communication device of claim 12, wherein the particular organization represents a class, wherein users internal to the particular organization are included in the class, and wherein users external to the particular organization are not included in the class.

14. The message communication device of claim 12, wherein a class of a user is indicated by associated information stored in an address book.

15. The message communication device of claim 11, further configured to:

enable, via the user interface, selection of an electronic message condition from a set of electronic message conditions associated with one or more of the messages.

16. The message communication device of claim 15, wherein the first message configuration includes the selected electronic message condition for the first electronic message.

17. The message communication device of claim 11, wherein the message communication device comprises an associated message server.

18. The message communication device of claim 17, further configured to:

receive, by the associated message server, the first message configuration and the second message configuration; and

transmit, by the associated message server, automatic reply electronic messages in accordance with the first message configuration and the second message configuration.

19. The message communication device of claim 11, wherein a source'"'"'s relationship to the particular organization, internal to the particular organization or external to the particular organization, is reflected in at least a part of an address portion of electronic messages sent by or on behalf of the source.

20. The message communication device of claim 11, further configured to:

receive an email message from a particular source; and

determine whether the particular source is considered to be internal to the particular organization or external to the particular organization based on at least a part of an address portion of electronic messages sent by or on behalf of the source.

21. A non-transitory computer-readable storage medium with an executable program stored thereon, wherein the program instructs a microprocessor to:

enable, via a user interface of a message communication device, a first message configuration to be used when replying to a first electronic message received from a source internal to a particular organization, the first message configuration including a first text, wherein the particular organization represents a category, users internal to the particular organization are included in the category and users external to the particular organization are not included in the category, and the category is one of personal, customer, and supplier;

enable, via the user interface of the message communication device, a second message configuration to be used when replying to a second electronic message received from a source external to the particular organization, the second message configuration including a second text;

store the first message configuration and the second message configuration;

receive a message from a source;

after receiving the message, receive, from a user of the message communication device, a third text, wherein the third text is a new reply electronic message corresponding to the received message, and the third text is different than text of the received message; and

automatically append one of the first text of the first message configuration or the second text of the second message configuration to the third text for the new reply electronic message based on the source of the received message associated with the new reply electronic message.

22. The computer-readable storage medium of claim 21, wherein the program instructs the microprocessor to:

enable, via the user interface, a third message configuration to be used when replying to an electronic message received from both a source internal to a particular organization and an electronic message received from a source external to the particular organization.

23. The computer-readable storage medium of claim 22, wherein the particular organization represents a class, wherein users internal to the particular organization are included in the class, and wherein users external to the particular organization are not included in the class.

24. The computer-readable storage medium of claim 22, wherein a class of a user is indicated by associated information stored in an address book.

25. The computer-readable storage medium of claim 21, wherein the program instructs the microprocessor to:

enable, via the user interface, selection of an electronic message condition from a set of electronic message conditions associated with one or more of the messages.

26. The computer-readable storage medium of claim 25, wherein the first message configuration includes the selected electronic message condition for the first electronic message.

27. The computer-readable storage medium of claim 21, wherein an associated message server includes the computer-readable storage medium.

28. The computer-readable storage medium of claim 21, wherein the program instructs the microprocessor to:

receive, by an associated message server, the first message configuration and the second message configuration; and

transmit, by the associated message server, automatic reply electronic messages in accordance with the first message configuration and the second message configuration.

29. The computer-readable storage medium of claim 21, wherein a source'"'"'s relationship to the particular organization, internal to the particular organization or external to the particular organization, is reflected in at least a part of an address portion of electronic messages sent by or on behalf of the source.

30. The computer-readable storage medium of claim 21, wherein the program instructs the microprocessor to:

receive an email message from a particular source; and

determine whether the particular source is considered to be internal to the particular organization or external to the particular organization based on at least a part of an address portion of electronic messages sent by or on behalf of the source.