Transition from a primary communication session type to a secondary communication session type

• US 9,998,548 B2
• Filed: 12/16/2014
• Issued: 06/12/2018
• Est. Priority Date: 12/16/2014
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Bank, Judith H., Harpur, Liam, Lyle, Ruthie D., O'Sullivan, Patrick J., Sun, Lin
• Primary Examiner(s): Woolcock, Madhu
• Application Number:
  US14/571,593
• Publication Number:
  US 20160173616A1
• Time in Patent Office: 1,274 Days
• Field of Search: 709206, 709227-229, 709238, 709239, 709242, 709230
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 67/148 Migration or transfer of sessions

Abstract

Communications from a primary communication session are transitioned to a secondary communication session. A primary communication from a primary communication session is detected, where the primary communication is between a first device and a second device, and where the primary communication session is a first type of communication session. A signal selecting a secondary communication session for future communications from the first device is received, where the secondary communication session is a second type of communication session that is different from the first type of communication session, and where the secondary communication session has been determined to be a preferable venue for the future communications from the first device. Future communications from the first device are then directed to the secondary communication session.

Claims

1. A method of transitioning from a primary communication session to a secondary communication session, the method comprising:

detecting, by a communication monitoring device, a primary communication from the primary communication session, wherein the primary communication is between a first communication device and a second communication device, and wherein the primary communication session is e-mail;

receiving, by the communication monitoring device, a signal selecting the secondary communication session for future communications from the first communication device, wherein the secondary communication session is a community chat room that is devoted to a subject of the primary communication session, and wherein the secondary communication session has been determined to be a preferable venue for the future communications from the first communication device;

data mining, by the communication monitoring device, content of the primary communication to identify the subject of the primary communication session;

creating, by the communication monitoring device, the community chat room for the secondary communication session based on the subject of the primary communication session;

directing, by the communication monitoring device, the future communications from the first communication device to the secondary communication session;

determining, by the communication monitoring device, that a specific device from the primary communication session is already enrolled in an existing community chat room that is directed to the subject of the primary communication session, wherein the specific device is from a group of devices that include the first communication device and the second communication device; and

responsive to the determining that the specific device is already enrolled in the existing community chat room, removing, by the communication monitoring device, the specific device from the created community chat room.

2. The method of claim 1, further comprising:

receiving, by the communication monitoring device, a user input that identifies the community chat room.

3. The method of claim 1, wherein the primary communication session is a text-based communication session, and wherein the method further comprises:

detecting, by a keystroke pattern detection hardware device, a keystroke pattern from a device used in the text-based communication session, wherein the device is from the group of devices that include the first communication device and the second communication device; and

assigning, by the communication monitoring device and based on the keystroke pattern, the device used in the text-based communication session to a non-text-based communication session.

4. The method of claim 1, further comprising:

receiving, by the communication monitoring device, a device type signal that identifies a type of device from the group of devices that include the first communication device and the second communication device; and

utilizing, by the communication monitoring device, the device type signal to architect the secondary communication session.

5. The method of claim 1, further comprising:

receiving, by the communication monitoring device, a sensor signal from a sensor on a device from the group of devices that include the first communication device and the second communication device, wherein the sensor signal describes a physical condition of the device; and

utilizing, by the communication monitoring device, the sensor signal to architect the secondary communication session.

6. The method of claim 1, wherein the secondary communication session is the community chat room, and wherein the method further comprises:

populating the created community chat room with other e-mails that are related to the primary communication session.

7. The method of claim 1, wherein the communication monitoring device populates the created community chat room with other e-mails that are related to the primary communication session.

8. A system comprising:

a first communication device;

a second communication device, wherein a primary communication session is established by a primary communication between the first communication device and the second communication device; and

a communication monitoring device that monitors the first communication device and the second communication device, wherein the communication monitoring device;

detects the primary communication from the primary communication session, wherein the primary communication session is e-mail;

receives a signal selecting a secondary communication session for future communications from the first communication device, wherein the secondary communication session is a community chat room that is devoted to a subject of the primary communication session, and wherein the secondary communication session has been determined to be a preferable venue for the future communications from the first communication device;

data mines content of the primary communication to identify the subject of the primary communication session;

creates the community chat room for the secondary communication session based on the subject of the primary communication session;

directs the future communications from the first communication device to the secondary communication session; and

determines that a specific device from the primary communication session is already enrolled in an existing community chat room that is directed to the subject of the primary communication session, wherein the specific device is from a group of devices that include the first communication device and the second communication device, and wherein the communication monitoring device removes, in response to the determining that the specific device from the primary communication session is already enrolled in the existing community chat room, the specific device from the community chat room that was created in response to the secondary communication session.

9. The system of claim 8, wherein the primary communication session is a text-based communication session, and wherein the system further comprises:

detecting, by a keystroke pattern detection hardware device, a keystroke pattern from the first communication device; and

assigning, by the communication monitoring device and based on the keystroke pattern, the first communication device used in the text-based communication session to a non-text-based communication session.

10. The system of claim 8, further comprising:

a device type generator on the first communication device, wherein the device type generator generates a device type signal that identifies a device type that describes the first communication device; and

utilizing, by the communication monitoring device, the device type signal to architect the secondary communication session.

11. The system of claim 8, further comprising:

a sensor on the first communication device, wherein the sensor generates a condition signal that describes a physical condition of the first communication device, and wherein the sensor transmits the condition signal to the communication monitoring device, and wherein the communication monitoring device utilizes the condition signal to architect the secondary communication session.

12. A computer program product for transitioning from a primary communication session to a secondary communication session, the computer program product comprising a computer readable storage medium having program code embodied therewith, wherein the computer readable storage medium is not a transitory signal per se, and wherein the program code is readable and executable by a processor to perform a method comprising:

detecting a primary communication from the primary communication session, wherein the primary communication is between a first communication device and a second communication device, and wherein the primary communication session is e-mail;

receiving a signal selecting the secondary communication session for future communications from the first communication device, wherein the secondary communication session is a community chat room that is devoted to a subject of the primary communication session, and wherein the secondary communication session has been determined to be a preferable venue for the future communications from the first communication device;

data mining content of the primary communication to identify the subject of the primary communication session;

creating the community chat room for the secondary communication session based on the subject of the primary communication session;

directing the future communications from the first communication device to the secondary communication session;

determining that a specific device from the primary communication session is already enrolled in an existing community chat room that is directed to the subject of the primary communication session, wherein the specific device is from a group of devices that include the first communication device and the second communication device; and

responsive to the determining that the specific device is already enrolled in the existing community chat room, removing the specific device from the created community chat room that was generated in response to the secondary communication session.

13. The computer program product of claim 12, wherein the primary communication session is a text-based communication session, and wherein the method further comprises:

detecting a keystroke pattern from a device used in the text-based communication session, wherein the device is from the group of devices that include the first communication device and the second communication device; and

assigning, based on the keystroke pattern, the device used in the text-based communication session to a non-text-based communication session.