Email quota management system

• US 10,069,786 B2
• Filed: 02/01/2018
• Issued: 09/04/2018
• Est. Priority Date: 06/10/2016
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Paul, Bhavana, Devasthali, Snehal S., Purandare, Prasad P., Sharma, Priyanka
• Primary Examiner(s): Serrao, Ranodhi
• Application Number:
  US15/886,255
• Publication Number:
  US 20180139169A1
• Time in Patent Office: 215 Days
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]

Abstract

A computer receives an out of office status a user has indicated on an email application, the email application using a communications network and determines a quota status of the user based on a previous quota usage pattern and a current quota usage pattern, wherein the quota includes an amount of storage spaced allotted to the user. The computer receives a new email to be delivered to the user and assigns a quota status to the new email. In response to the assigned quota status, the computer determines when the new email should be delivered to the email application of the user. As soon as the sender enters the name(s) of the recipients, the quota usage monitoring engine retrieves the quota status information from the recipients mail box. The engine determines if the new email should be sent out from the senders outbox and dropped to recipients mail box.

Claims

1. A computer program product comprising:

one or more non-transitory computer-readable storage media and program instructions stored on the one or more non-transitory computer-readable storage media, the program instructions comprising;

program instructions to receive an out of office status a user has indicated on an email application, the email application using a communications network;

program instructions to determine a quota status of a quota for the user based on a previous quota usage pattern and a current quota usage pattern, wherein the quota includes an amount of storage spaced allotted to the user;

program instructions to receive a new email to be delivered to the user;

program instructions to assign a quota status to the new email;

program instructions to assign priority status to the new email, wherein the priority status is based on at least one of the user email history, the user current email trends, the subject matter of the new email, and/or an identification of the sender of the new email;

in response to the assigned quota status and the assigned priority, program instructions to determine, that the new email should not be delivered to the email application of the user and marking the new email as an outstanding email;

program instructions to receive a removal of the out of office status that the user previously indicated on an email application, the email application using a communications network; and

program instructions in response to receiving the available status of the user, delivering the outstanding email to the email application based on the outstanding email assigned quota status and assigned priority.