Real-time notifications of concurrent email thread replies

• US 10,091,142 B2
• Filed: 04/06/2018
• Issued: 10/02/2018
• Est. Priority Date: 03/31/2016
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Gal-Tzur, Zeev, Nachum, Gili, Zapler, Itai
• Primary Examiner(s): Luu, Le H
• Application Number:
  US15/947,139
• Publication Number:
  US 20180205678A1
• Time in Patent Office: 179 Days
• CPC Class Codes: G06F 9/542 Event management; Broadcasting; Multicasting; Notifications
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 41/026 using e-messaging for transporting management information, e.g. email, instant messaging or chat
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/043 using or handling presence information
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 61/4555 Directories for electronic mail or instant messaging

Abstract

In an embodiment of the present invention, a first message is determined. The first message is associated with two or more users. The two or more users include a sender of the first message and one or more recipients of the first message. In response to determining that a first user of the two or more users is currently generating a second message, which is a response to the first message, it is determined whether a second user of the two or more users of the first message is currently generating a third message, which is a response to the first message. In response to determining that the second user is currently generating the third message, the first user is notified that the second user is currently generating the third message, and the second user is notified that the first user is currently generating the second message.

Claims

1. A computer program product comprising:

a machine readable storage device; and

computer code stored on the machine readable storage device, with the computer code including instructions for causing a processor(s) set to perform operations including the following;

determining, by one or more computer processors, a first message, wherein;

the first message is associated with two or more users,

the two or more users include a sender of the first message, and

the two or more users include one or more recipients of the first message,

responsive to determining that a first user of the two or more users is generating a second message, wherein the second message is a response to the first message, generating, by one or more computer processors, a thread identifier based at least in part on the following;

a message identifier of the first message, a user identifier of each user of the two or more users, a message identifier of the second message, and a user identifier of each recipient of one or more recipients of the second message,

responsive to determining that the first user is generating the second message, publishing, by one or more computer processors, an indication to the thread identifier that the first user is generating the second message,

responsive to determining that a second user of the two or more users is generating a third message, wherein the third message is a response to the first message, publishing, by one or more computer processors, an indication to the thread identifier that the second user is generating the third message,

responsive to publishing the indication to the thread identifier that the second user is generating the third message, notifying, by one or more computer processors, the first user that the second user is generating the third message,

responsive to determining that the second user is generating the third message, notifying, by one or more computer processors, the second user that the first user is generating the second message,

responsive to determining that the second user is generating the third message, providing, by one or more computer processors, the first user a real-time communication option with the second user,

responsive to determining that the second user is generating the third message, providing, by one or more computer processors, the second user a real-time communication option with the first user,

responsive to determining that the third message is associated with a new recipient, wherein the new recipient is not one of the two or more users, notifying, by one or more computer processors, the first user that the second message is associated with the new recipient,

responsive to determining that the second user is no longer generating the third message, notifying, by one or more computer processors, the first user that the second user is no longer generating the third message,

responsive to determining that the first user is generating the second message, determining, by one or more computer processors, whether a third user of the two or more users is generating a fourth message, wherein the fourth message is a response to the first message,

determining, by one or more computer processors, that the third user is generating the fourth message, and

receiving, by one or more computer processors, a privacy indication associated with the third user from the following;

the sender of the first message and the third user.