Embeddable communications software module

• US 10,109,028 B2
• Filed: 01/14/2015
• Issued: 10/23/2018
• Est. Priority Date: 04/16/2014
• Status: Active Grant

• Current Assignee: Voxer IP LLC (Voxer, Inc.)
• Original Assignee: Voxer IP LLC (Voxer, Inc.)
• Inventors: Ranney, Matthew J.
• Primary Examiner(s): Doan, Duyen M
• Application Number:
  US14/597,153
• Publication Number:
  US 20150302540A1
• Time in Patent Office: 1,378 Days
• Field of Search: 709207, 709203
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/214 using selective forwarding

Abstract

One aspect of the invention pertains to an embeddable software communications module. The module provides an application programming interface (API) that allows the module to receive API inputs from a software application. In various implementations, the module is arranged to progressively receive, transmit and/or store messages. In some embodiments, the module allows rendering of a received message in a real time mode or time-shifted modes and allow a user to easily transition between the two modes.

Claims

1. An embeddable communications software module that allows a software application to access a communications system providing both time delayed and near real time communication, the embeddable communications software module stored in a non-transitory tangible computer readable storage medium,

wherein the embeddable communications software module is arranged to:

provide an application programming interface (API) that allows the embeddable communications software module to receive API inputs from the software application, the embeddable communication software module and the software application communicating through the API;

receive an incoming message behavior policy from the software application, wherein the incoming message behavior policy controls how the embeddable communications software module responds to incoming messages;

receive an incoming message from an remote communications device;

progressively store the incoming message as it is received;

in response to the received message, send a notification to the software application based on the incoming message behavior policy;

selectively render the incoming message in a near real time mode, wherein the near real time mode involves progressively rendering the incoming message as it is received;

selectively render the incoming message in a time-shifted mode, wherein the time shifted mode involves rendering the incoming message after the incoming message has been received and stored; and

determine whether to render the incoming message in the near real time mode or the time-shifted mode based at least in part on the incoming message behavior policy,

wherein the software application is separate from the communication system that is accessed through the embeddable communications software module.

2. An embeddable communications software module as recited in claim 1 wherein the embeddable communications software module is arranged to perform the progressive storage and the rendering of the incoming message in the near real time mode and the time shifted mode without any direct involvement from the software application.

3. An embeddable communications software module as recited in claim 1 wherein the embeddable communicate software module is a precompiled software program that is arranged to be inserted into one ore more software applications.

4. An embeddable communications software module as recited in claim 1 wherein the incoming message behavior policy determines at least one selected from the group consisting of:

(1) whether an incoming message is automatically played in the near real time mode and (2) whether the software application is notified of particular types of incoming messages.

5. An embeddable communications software module as recited in claim 1 wherein the embeddable communications software module is further arranged to:

receive recipient identity information from the software application, the recipient identity information indicating an identity of a message recipient;

record outgoing media created by a user;

progressively transmit the outgoing media to remote device while the outgoing media is being created by the user wherein the message recipient of the outgoing media is identified by the recipient identity information received from the software application; and

progressively store the outgoing media while the outgoing media is being created and transmitted.

6. An embeddable communications software module as recited in claim 5, the embeddable communication software module further arranged to:

display a talk button on a user interface provided by the software application;

obtain media created by the user in response to activation of the talk button;

progressively transmit the created media while it is being created, wherein the created media is transmitted to the message recipient identified by the recipient identity information received from the software application; and

progressively store the created media in a storage unit while it being transmitted and created.

7. An embeddable communications software module as recited in claim 5, the software application being a taxi service software application, the embeddable communications software module further arranged to:

help display a dispatcher call button used to call a dispatcher, the dispatcher call button being displayed in a user interface generated by the taxi service software application; and

when the dispatcher call button is activated, record outgoing media using a microphone and progressively transmit the outgoing media to a taxi dispatcher while it is being stored and recorded wherein the outgoing message is routed to the taxi dispatcher using the recipient identity information received from the taxi service software application.

8. An embeddable communications software module as recited in claim 1, the embeddable communications software module further arranged to:

receive a request from the software application for a message history, the message history indicating past incoming messages; and

in response to the request, the embeddable communications software module is arranged to perform one selected from the group consisting of;

(1) provide the message history to the software application and (2) display the message history on a user interface provided by the software application.

9. An embeddable communications software module as recited in claim 8, the embeddable communications software module further arranged to:

provide information identifying a sender of each message in the message history and a time at which the message was sent; and

provide an option for a user to select one of the messages in the message history and render the selected one of the messages.

10. A communications device comprising:

a non-transitory computer readable storage medium that includes the embeddable communications software module as recited in claim 1; and

a network interface arranged to transmit messages, wherein the embeddable communications software module is arranged to help control the network interface.

11. An embeddable communications software module as recited in claim 1 wherein the software application and the embeddable communications software module are integrated into a single mobile application that fully enables the progressive storage and rendering such that the progressive storage and renderings do not require execution of a separate client program.

12. An embeddable communications software module that allows a software application to access a communications system providing both time delayed and near real time communication, the embeddable communications software module stored in a non-transitory tangible computer readable storage medium wherein the embeddable communications software module is arranged to:

provide an application programming interface (API) that allows the embeddable communications software module to receive API inputs from the software application, the embeddable communication module and the software application communicate through the API;

receive recipient identity information from the software application, the recipient identity information indicating an identity of a message recipient;

record outgoing media created by a user;

progressively transmit the outgoing media to a remote communications device associated with the message recipient while the outgoing media is being created by the user, wherein the message recipient of the outgoing media is identified by the recipient identity information received from the software application; and

progressively store the outgoing media while the outgoing media is being created and transmitted,

wherein the software application is separate from the communication system that is accessed through the embeddable communications software module.

13. An embeddable communications software module as recited in claim 12, further arranged to:

display a talk button on a user interface provided by the software application, wherein user activation of the talk button triggers the recording, the transmission and the storage.

14. An embeddable communications software module as recited in claim 12 wherein the embeddable communications software module is embedded in a software application that is a taxi service software application, the embeddable communications software module further arranged to:

help display a dispatcher call button used to call a taxi dispatcher, the dispatcher call button being displayed in a user interface generated by the taxi service software application; and

in response to user activation of the dispatcher call button, record the outgoing media, progressively store and progressively transmit the outgoing media to the dispatcher while the outgoing media is being recorded wherein the outgoing message is routed to the dispatcher using the recipient identity information received from the taxi service software application.

15. An embeddable communications software module as recited in claim 14 wherein the embeddable communications software module is further arranged to:

receive input indicating that the taxi dispatcher has been contacted and that a taxi will be dispatched to a user;

in response to the received input, help generate a taxi call button used to call a taxi driver, the taxi call button being displayed in the user interface generated by the taxi service software application; and

in response to user activation of the taxi call button, record a message and progressively store and transmit the message to the taxi driver as it is being recorded wherein the message is routed to the taxi driver using the recipient identity information received from the taxi service software application.

16. A communications device comprising:

a non-transitory computer readable storage medium that includes the embeddable communications software module as recited in claim 12; and

a network interface arranged to receive messages wherein the embeddable communications software module helps control the network interface.