Method and apparatus to manage different options of communication using one user identifier based on internet protocol

  • US 10,142,810 B2
  • Filed: 03/24/2017
  • Issued: 11/27/2018
  • Est. Priority Date: 12/08/2003
  • Status: Active Grant
First Claim
Patent Images

1. A computer-implemented method for managing electronic communications using at least a network-based portal at least based on Internet protocol, the method comprising:

  • providing a plurality of communication options to a first user to be selected as a selected option of communication for a message from the first user to a second user via an electronic device associated with the second user, with the first user being identified at least depending on a prior registration process by the first user regarding the use of the network-based portal, and with the plurality of communication options provided to the first user to send messages to the electronic device associated with the second user,wherein the plurality of communication options include text messaging and voice communication, andwherein all of the communication options use one identifier associated with the second user for the second user to receive messages, at least in view of the network-based portal being based on the Internet protocol;

    receiving an indication regarding one of the plurality of communication options, via the network-based portal, from an electronic device associated with the first user, the indication indicating the selected option of communication for the message from the plurality of communication options provided;

    permitting the second user to block the first user from reaching the second user via the network-based portal; and

    enabling, via the network-based portal, the message to be received by the second user through the electronic device associated with the second user, using the selected option of communication, based on the one identifier associated with the second user, in view of the second user not blocking the first user from reaching the second user, wherein a piece of information regarding the second user blocking the first user from reaching the second user is stored in a storage medium if the second user has blocked the first user from reaching the second user, with the piece of information being based on at least an input previously submitted by the second user,wherein the method comprises determining availability of the second user,wherein the method requires contact information associated with the second user to allow the second user to receive messages via the network-based portal,wherein even when the message is received by the second user through the electronic device associated with the second user based on the one identifier associated with the second user, the contact information associated with the second user is not provided via the network-based portal to the first user through the electronic device associated with the first user, andwherein the one identifier associated with the second user is distinct from the contact information associated with the second user.

View all claims
    ×
    ×

    Thank you for your feedback

    ×
    ×