Computer-implemented method, tool, and program product for automatically replying to an instant message

• US 10,147,073 B2
• Filed: 10/26/2015
• Issued: 12/04/2018
• Est. Priority Date: 05/03/2006
• Status: Active Grant

• Current Assignee: Kyndryl Incorporated
• Original Assignee: International Business Machines Corporation
• Inventors: Boss, Gregory J., Chen, Yen-Fu D., Hamilton, II, Rick A., Waters, Timothy M.
• Primary Examiner(s): Wasel, Mohamed A
• Assistant Examiner(s): WU, TSUNG YIN
• Application Number:
  US14/922,788
• Publication Number:
  US 20160042322A1
• Time in Patent Office: 1,135 Days
• Field of Search: None
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: G06F 3/04847 Interaction techniques to control parameter settings, e.g. interaction with sliders or dials
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services

Abstract

The present disclosure provides a computer-implemented method, system, tool, and program product for sending a customized reply to an instant message. Specifically, under the present disclosure, a customized message may be provided for a specific instant messaging contact/availability status combination. When the availability status is selected and a message is received from the instant messaging contact, the customized message is automatically sent to the messaging contact. The disclosure may also be integrated into a calendaring application to determine, for example, whether the message recipient is in a meeting and, if so, to automatically send a reply that gives an estimated ending time for the meeting.

Claims

1. A computer-implemented method for replying to an instant message from an instant message contact, comprising:

receiving a calendar availability status of a receiver of the instant message from a calendaring application;

determining whether settings previously defined by the receiver of the instant message enable display of a message corresponding to the calendaring application to an instant message contact;

in response to the settings previously defined by the receiver of the instant message enabling display of the message corresponding to the calendaring application to the instant message contact, automatically providing a first customized message corresponding to the instant messaging contact and the calendar availability status of the receiver of the instant message, wherein the first customized message is selected from one of a plurality of customized messages previously defined by the receiver of the instant message, the selecting of the first customized message being based on both an identity of the instant messaging contact and the calendar availability status of the receiver of the instant message;

in response to the settings previously defined by the receiver of the instant message not enabling display of the message corresponding to the calendaring application to the instant message contact, determining a current instant message system status of the receiver of the instant message and providing a second customized message based upon both the identity of the instant messaging contact and the current instant message system status of the receiver of the instant message; and

in response to the instant message having been received from the instant messaging contact, automatically sending one of the first customized message or the second customized message to the instant messaging contact, wherein whether the first customized message or the second customized message is sent is determined based on whether the settings previously defined by the receiver of the instant message enable display of the message corresponding to the calendaring application to the instant message contact.

2. The method of claim 1, wherein the instant messaging contact is one of a first individual or a first group.

3. The method of claim 2, wherein the receiver of the instant message is a second individual distinct from the first individual or the first group, or a second group distinct from the first group or the first individual.

4. The method of claim 1, wherein the current instant message system status of the receiver of the instant message is selected from the group consisting of active, away, do not disturb, and not online.

5. The method of claim 1, wherein the calendar availability status of the receiver of the instant message indicates a meeting status, the method further comprising:

determining whether the instant messaging contact is a participant in a meeting; and

allowing the first customized message to be delivered if the determination is positive.

6. The method of claim 5, wherein the first customized message includes an indicator of a remaining time in the meeting.

7. The computer implemented method of claim 1, further comprising:

before determining whether settings previously defined by the receiver of the instant message enable display of a message corresponding to the calendaring application to an instant message contact, determining whether settings previously defined by the receiver of the instant message enable display of any customized message to the instant message contact; and

in response to the settings previously defined by the receiver of the instant message not enabling a customized message to be sent to the instant message contact, automatically sending a default message to the instant message contact.

8. A computer-implemented system including at least one computing device for replying to an instant message from an instant message contact, the system comprising:

an initialization system having;

a component for receiving a calendar availability status of a e receiver of the instant message from a calendaring application;

a component for determining whether settings previously defined by the receiver of the instant message enable display of a message corresponding to the calendaring application;

a component for automatically providing a first customized message corresponding to the instant messaging contact and the calendar availability status of the receiver of the instant message in response to the settings previously defined by the receiver of the instant message enabling display of the message corresponding to the calendaring application, wherein the first customized message is selected from one of a plurality of customized messages defined by the receiver of the instant message, the selecting of the first customized message being based on both an identity of the instant messaging contact and the calendar availability status of the receiver of the instant message; and

a component for determining a current instant message system status of the receiver of the instant message and providing a second customized message, wherein the second customized message is selected from one of a plurality of customized messages based upon both the identity of the instant messaging contact and the current instant message system status of the receiver of the instant message, in response to the settings previously defined by the receiver not enabling display of the message corresponding to the calendaring application; and

an instant message response system for automatically sending one of the first customized message or the second customized message to the instant messaging contact in response to the instant message having been received from the instant messaging contact, wherein the message sent is based on the settings previously defined by the receiver of the instant message enabling or denying display of the message corresponding to the calendaring application.

9. The system of claim 8, wherein the instant messaging contact is one of a first individual or a first group.

10. The system of claim 9, wherein the receiver of the instant message is a second individual distinct from the first individual or the first group, or a second group distinct from the first group or the first individual.

11. The system of claim 8, wherein the current instant message system status of the receiver of the instant message is selected from the group consisting of active, away, do not disturb, and not online.

12. The system of claim 8, wherein the calendar availability status of the receiver of the instant message indicates a meeting status, the system further comprising:

a component for determining whether the instant messaging contact is a participant in a meeting; and

means for allowing the first customized message to be delivered if the determination is positive.

13. The system of claim 12, wherein the first customized message includes an indicator of a remaining time in the meeting.

14. The program product of claim 12, wherein the calendar availability status of the receiver of the instant message indicates a meeting status, the program code further causing the computer system to perform the following:

determining whether the instant messaging contact is a participant in a meeting; and

allowing the first customized message to be delivered if the determination is positive.

15. The program product of claim 14, wherein the first customized message includes an indicator of a remaining time in the meeting.

16. A program product stored on a non-transient computer readable storage medium for replying to an instant message from an instant message contact, the computer readable medium comprising a storage medium including program code for causing a computer system to perform the following:

receiving a calendar availability status of a receiver of an instant message from a calendaring application;

determining whether settings previously defined by the receiver of the instant message enable display of a message corresponding to the calendaring application;

automatically providing a first customized message corresponding to the instant messaging contact and the calendar availability status of the receiver of the instant message wherein the first customized message is selected from one of a plurality of customized messages previously defined by the receiver of the instant message, the selecting of the first customized message being based on both an identity of the instant messaging contact and the calendar availability status of the receiver of the instant message;

determining a current instant message system status of the receiver of the instant message and providing a second customized message based upon both the identity of the instant messaging contact and the current instant message system status of the receiver of the instant message; and

in response to the instant message having been received from the instant messaging contact, automatically sending one of the first customized message or the second customized message to the instant messaging contact, wherein whether the first customized message or the second customized message is sent is determined based on whether settings previously defined by the receiver of the instant message enable display of a message corresponding to the calendaring application to the instant message contact from which the instant message has been received.

17. The program product of claim 16, wherein the instant messaging contact is one of a first individual or a first group.

18. The program product of claim 17, wherein the receiver of the instant message is a second individual distinct from the first individual or the first group, or a second group distinct from the first group or the first individual.

19. The program product method of claim 16, wherein the current instant message system status of the receiver of the instant message is selected from the group consisting of active, away, do not disturb, and not online.