System and method for controlling electronic communications

• US 10,169,480 B2
• Filed: 01/26/2018
• Issued: 01/01/2019
• Est. Priority Date: 05/06/2013
• Status: Active Grant

• Current Assignee: Veeva Systems Incorporated
• Original Assignee: Veeva Systems Incorporated
• Inventors: Longo, Brian C., Pimprikar, Abhay, Garty, Drew, Murphy, Timothy S., Lam, Ling, Kochanski, Dennis Alan
• Primary Examiner(s): Gilles, Jude Jean
• Application Number:
  US15/881,516
• Publication Number:
  US 20180225386A1
• Time in Patent Office: 340 Days
• Field of Search: 709204
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques
• CPC Class Codes: G06F 16/957 Browsing optimisation, e.g. caching or content distillation
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 30/01 Customer relationship services
• CPC Class Codes: H04L 12/1818 Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties
• CPC Class Codes: H04L 12/1827 Network arrangements for conference optimisation or adaptation
• CPC Class Codes: H04L 51/063 Content adaptation, e.g. replacement of unsuitable content
• CPC Class Codes: H04L 51/18 Commands or executable codes
• CPC Class Codes: H04L 67/142 Managing session states for stateless protocols; Signalling session states; State transitions; Keeping-state mechanisms

Abstract

The approved email generation system described is capable of producing email communications using approved email templates and content that have been aligned with information regarding user access to such content. Once the approved email has been generated, the content may be verified again for accuracy and validity before being delivered to the user. When the user accesses delivered content, the approved email generation system again verifies the content and allows the user access to only the most current version of the content available. The system provides for control of the content of electronic communications to users.

Claims

1. A method for providing versions of content from a controlled content repository system, the method comprising:

establishing, using one or more computing device processors, an access protocol for a controlled content repository system, wherein content is stored in the controlled content repository system and is accessible, in accordance with the access protocol, wherein the content comprises a first version of the content, wherein the access protocol is used for determining if the first version of the content, stored in the controlled content repository system, can be made available to a first computing device, and wherein the first version of the content comprises;

a first reference aligned from the first version of the content to a first object stored in the controlled content repository system, and a second reference aligned from the first version of the content to a second object stored in the controlled content repository system;

generating, using the one or more computing device processors, a second version of the content, wherein generating the second version of the content comprises;

aligning, using the one or more computing device processors, a third reference from the second version of the content to the first object stored in the controlled content repository system, and

aligning, using the one or more computing device processors, a fourth reference from the second version of the content to a third object stored in the controlled content repository system; and

providing, using the one or more computing device processors, the second version of the content to a second computing device after a determination that the content stored in the controlled content repository system is authorized to be made available, in accordance with the access protocol, to the second computing device,

wherein the second version of the content is generated without migrating or copying over objects from the first version of the content to the second version of the content.

2. The method of claim 1, wherein the first object, the second object, or the third object comprises at least one of an event group, an event, an item group, or an item.

3. The method of claim 1, wherein the first object, the second object, or the third object comprises a relationship object.

4. The method of claim 1, wherein the content comprises an instantiated study design.

5. The method of claim 4, wherein the instantiated study design is associated with a trial.

6. The method of claim 1, wherein the first object comprises an unmodifiable object.

7. The method of claim 6, wherein the first object becomes unmodifiable when the first object is published for association with the first version of the content.

8. The method of claim 1, wherein the first object comprises a modifiable object.

9. The method of claim 1, further comprising providing a delta analyzer for enabling view of at least one difference between the first version of the content and the second version of the content.

10. The method of claim 1, wherein the second version of the content is created without the controlled content repository system entering a downtime mode.

11. The method of claim 1, wherein the first object is stored in a customized data structure.

12. The method of claim 11, wherein the customized data structure comprises identification information concatenated based on first identification information associated with the controlled content repository system and second identification information associated with the first object.

13. The method of claim 1, wherein the first object comprises a lineage of the first object.

14. The method of claim 13, further comprising tracking and storing the lineage of the first object.

15. The method of claim 14, further comprising analyzing, based on the lineage of the first object, how a standard associated with the first object deviated over time.

16. The method of claim 1, wherein the content comprises study design content.

17. The method of claim 16, wherein the content further comprises clinical data content.

18. The method of claim 17, further comprising establishing at least one relationship parameter between the study design content and the clinical data content.

19. The method of claim 17, further comprising aligning the clinical data content to the study design content.

20. The method of claim 1, further comprising applying rules associated with the first version of the content to the second version of the content.

21. The method of claim 20, wherein the rules comprise validation rules.

22. The method of claim 1, further comprising preventing creation of a fourth object in response to determining the fourth object substantially matches at least one of the first object, the second object, or the third object.

23. The method of claim 1, wherein the first object is or comprises a first version of the first object, and wherein the second object is or comprises a second version of the first object.

24. The method of claim 23, wherein the first object is associated with first rules, and wherein the second object is associated with second rules different from the first rules.

25. The method of claim 1, wherein the second version of the content is stored in the controlled content repository system.

26. The method of claim 1, wherein the controlled content repository system comprises one or more database systems.

27. A controlled content repository system for providing versions of content, the controlled content repository system comprising:

a communication system comprising a network protocol layer and a physical layer circuit, the communication system for transmitting or receiving data from computing devices;

a memory system comprising an operating system and an application programming interface (API), the memory comprising code for performing one or more operations; and

a processing system comprising a central processing unit (CPU), the processing system for performing the one or more operations comprising;

establishing an access protocol for the controlled content repository system, wherein content, stored in the controlled content repository system, is accessible, in accordance with the access protocol, wherein the content comprises a first version of the content, wherein the access protocol is used for determining if the first version of the content, stored in the controlled content repository system, can be made available to a first computing device, and wherein the first version of the content is associated with;

a first reference aligned between the first version of the content and a first object stored in the controlled content repository system, and a second reference aligned between the first version of the content and a second object stored in the controlled content repository system;

generating a second version of the content, wherein generating the second version of the content comprises;

generating a third reference aligned between the second version of the content and the first object stored in the controlled content repository system, and

generating a fourth reference aligned between the second version of the content and a third object stored in the controlled content repository system; and

providing the second version of the content to a second computing device after a determination that the content, stored in the controlled content repository system, is authorized to be made available, in accordance with the access protocol, to the second computing device,

wherein the second version of the content is generated without copying objects from the first version of the content to the second version of the content.

28. The controlled content repository system of claim 27, wherein the controlled content repository system comprises one or more database systems.

29. A method for providing versions of content from a controlled content repository system, the method comprising:

establishing, using one or more computing device processors, an access protocol for a controlled content repository system, wherein content is stored in the controlled content repository system and is accessible, in accordance with the access protocol, wherein the content comprises a first version of the content, wherein the access protocol is used for determining if the first version of the content stored in the controlled content repository system can be made available to a first computing device, and wherein the first version of the content comprises;

a first reference aligned from the first version of the content to a first object stored in the controlled content repository system, and a second reference aligned from the first version of the content to a second object stored in the controlled content repository system;

generating, using the one or more computing device processors, a second version of the content, wherein generating the second version of the content comprises;

aligning, using the one or more computing device processors, a third reference from the second version of the content to the first object stored in the controlled content repository system, and

aligning, using the one or more computing device processors, a fourth reference from the second version of the content to a delta associated with the first object stored in the controlled content repository system; and

providing, using the one or more computing device processors, the second version of the content to a second computing device after a determination that the content stored in the controlled content repository system is authorized to be made available, in accordance with the access protocol, to the second computing device.

30. The method of claim 29, wherein the controlled content repository system comprises one or more database systems.