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Tracking user behavior via application monitored channel changing notifications

  • US 10,248,219 B2
  • Filed: 09/01/2017
  • Issued: 04/02/2019
  • Est. Priority Date: 08/17/2012
  • Status: Active Grant
First Claim
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1. A method, comprising:

  • detecting a first signal source change made at an intelligent television (TV), wherein the first signal source change includes changing a source of programming content from a first signal source to a second signal source, the first signal source being one of an over-the-air broadcast medium, a digital TV channel source, an analog TV channel source, a cable provider, a satellite provider, an Internet, and a multiple-system operator (MSO), and the second signal source being one of the over-the-air broadcast medium, the digital TV channel source, the analog TV channel source, the cable provider, the satellite provider, the Internet, and the multiple-system operator (MSO), the first signal source being different from the second signal source;

    sending a first notification of the first signal source change detected to a live TV application, wherein the first notification includes first viewing information associated with the first signal source change;

    storing, in a memory location of a memory associated with the intelligent TV, the first viewing information associated with the first signal source change, wherein the memory location is associated with a first user of two or more users that provide input to the intelligent TV;

    associating the first viewing information with a user of the intelligent TV by storing the first viewing information associated with the first user in the memory location associated with the first user;

    determining, based at least partially on the first viewing information, a user viewing behavior associated with the user;

    sending, across a communication network, the user viewing behavior associated with the user to a receiving device associated with a television service provider; and

    receiving, at the intelligent TV, an interaction from the television service provider based on the user viewing behavior of the first user, wherein the interaction queries the user for information about why the first signal source change was made at the intelligent TV.

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