Suggesting related items

• US 10,270,720 B2
• Filed: 12/20/2012
• Issued: 04/23/2019
• Est. Priority Date: 12/20/2012
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Wang, Hui, Kalvass, Jeffrey, Wang, Yanling, Jaffe, Diana, Pickford, Misty
• Primary Examiner(s): Keller, Michael A
• Assistant Examiner(s): Moreau, Austin J
• Application Number:
  US13/722,980
• Publication Number:
  US 20140181219A1
• Time in Patent Office: 2,315 Days
• CPC Class Codes: G06F 3/04895 Guidance during keyboard input operation, e.g. prompting
• CPC Class Codes: G06F 40/174 Form filling; Merging
• CPC Class Codes: G06F 9/453 Help systems
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/08 Annexed information, e.g. attachments
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

Recommendations, such as recipients and attachments, are determined from content that is associated with a message item. A user may enter one or more: recipients; attachments; and message content for the message that may be used in determining recommendations. Keywords may also be identified by analyzing the content of the message to determine recommended content/recipients. Behavior patterns may also be used to determine recommendations. The recommended users/content of a message may be obtained from a messaging program, a local data store, a network data store, a cloud service, and the like. The recommended items (e.g. users/content) determined from analyzing the content are displayed such that they may be used by the user when editing the message item. The recommended items may be ranked by relevancy using metrics such as keywords, people, time last viewed and use patterns.

Claims

1. A method for recommending items, comprising:

accessing and displaying an electronic message that is displayed for composing by a user, wherein the blank electronic message includes a message recipient field, a subject field, a message content field;

using a first user interface element to turn on/off a display of a list of selectable contacts, the selectable contacts usable to populate the message recipient field;

using a second user interface element to turn on/off a display of a list of selectable message-attachable documents, the selectable message-attachable documents attachable to the electronic message;

in response to turning on the display of the list of selectable contacts, displaying the list of selectable contacts that includes a list of frequent contacts based on an identity of the user;

in response to selecting a first message recipient from the list of frequent contacts, updating the list of frequent contacts and additionally displaying within the list of selectable contacts a list of suggested contacts based on an identity of the user and an identity of the first message recipient;

in response to turning on the display of the list of selectable documents, displaying the list of selectable documents including a list of frequently accessed documents based on an identity of the user; and

in response to both turning on the display of the list of selectable documents and the blank electronic message having been populated with at least one message recipient, an entry in the subject field, an entry in the message content field or an attached document;

determining content from one or more of the at least one message recipient, the entry in the subject field, the entry in the message content field or the attached document;

displaying the list of the selectable documents including the list of frequently accessed documents based on the identity of the user and a list of suggested documents based on an identity of the user and the determined content; and

in response to selection of a document from the list of suggested documents, updating the list of suggested documents.

2. The method of claim 1, wherein the first and second user interface elements comprise elements of the electronic message.

3. The method of claim 1, wherein the suggested contacts are additionally based on a group of contacts to which the user or the first message recipient belongs.

4. The method of claim 1, further comprising ranking the list of selectable documents based on relevancy.

5. The method of claim 4, wherein relevancy is based on a corresponding commonality of keywords in the content of the electronic message and a content of a message-attachable document.

6. The method of claim 4, wherein relevancy is based on an amount of time that a message-attachable document has been viewed.

7. A system for recommending items, comprising:

a memory device storing executable instructions;

a processor, which when executing the executable instructions is caused to;

access and display an electronic message that is displayed for composing by a user, wherein the blank electronic message includes a message recipient field, a subject field, a message content field;

use a first user interface element to turn on/off a display of a list of selectable contacts, the selectable contacts usable to populate the message recipient field;

use a second user interface element to turn on/off a display of a list of selectable message-attachable documents, the selectable message-attachable documents attachable to the electronic message;

in response to turning on the display of the list of selectable contacts, display the list of selectable contacts that includes a list of frequent contacts based on an identity of the user;

in response to selection of a first message recipient from the list of frequent contacts, update the list of frequent contacts and additionally displaying within the list of selectable contacts a list of suggested contacts based on an identity of the user and an identity of the first message recipient;

in response to turning on the display of the list of selectable documents, display the list of selectable documents including a list of frequently accessed documents based on an identity of the user; and

in response to both turning on the display of the list of selectable documents and the blank electronic message having been populated with at least one message recipient, an entry in the subject field, an entry in the message content field or an attached document;

determine content from one or more of the at least one message recipient, the entry in the subject field, the entry in the message content field or the attached document;

display the list of the selectable documents including the list of frequently accessed documents based on the identity of the user and a list of suggested documents based on an identity of the user and the determined content; and

in response to selection of a document from the list of suggested documents, update the list of suggested documents.

8. The system of claim 7, wherein the first and second user interface elements comprise elements of the electronic message.

9. The system of claim 7, wherein the suggested contacts are additionally based on a group of contacts to which the user or the first message recipient belongs.

10. The system of claim 7, wherein the processor is further caused to rank the list of selectable documents based on relevancy.

11. The system of claim 10, wherein relevancy is based on a corresponding commonality of keywords in the content of the electronic message and a content of a message-attachable document.

12. The system of claim 10, wherein relevancy is based on an amount of time that a message-attachable document has been viewed.

13. A computer storage medium encoded with instructions, comprising:

accessing and displaying an electronic message that is displayed for composing by a user, wherein the blank electronic message includes a message recipient field, a subject field, a message content field;

using a first user interface element to turn on/off a display of a list of selectable contacts, the selectable contacts usable to populate the message recipient field;

using a second user interface element to turn on/off a display of a list of selectable message-attachable documents, the selectable message-attachable documents attachable to the electronic message;

in response to turning on the display of the list of selectable contacts, displaying the list of selectable contacts that includes a list of frequent contacts based on an identity of the user;

in response to selecting a first message recipient from the list of frequent contacts, updating the list of frequent contacts and additionally displaying within the list of selectable contacts a list of suggested contacts based on an identity of the user and an identity of the first message recipient;

in response to turning on the display of the list of selectable documents, displaying the list of selectable documents including a list of frequently accessed documents based on an identity of the user; and

in response to both turning on the display of the list of selectable documents and the blank electronic message having been populated with at least one message recipient, an entry in the subject field, an entry in the message content field or an attached document;

determining content from one or more of the at least one message recipient, the entry in the subject field, the entry in the message content field or the attached document;

displaying the list of the selectable documents including the list of frequently accessed documents based on the identity of the user and a list of suggested documents based on an identity of the user and the determined content; and

in response to selection of a document from the list of suggested documents, updating the list of suggested documents.

14. The computer storage medium of claim 13, wherein the first and second user interface elements comprise elements of the electronic message.

15. The computer storage medium of claim 13, wherein the suggested contacts are additionally based on a group of contacts to which the user or the first message recipient belongs.

16. The computer storage medium of claim 13, further comprising ranking the list of selectable documents based on relevancy.

17. The computer storage medium of claim 16, wherein relevancy is based on a corresponding commonality of keywords in the content of the electronic message and a content of a message-attachable document.

18. The computer storage medium of claim 16, wherein relevancy is based on an amount of time that a message-attachable document has been viewed.