Emergency call handling using over-the-top services

• US 10,299,099 B2
• Filed: 09/17/2014
• Issued: 05/21/2019
• Est. Priority Date: 09/17/2014
• Status: Active Grant

• Current Assignee: Nokia Technologies Oy (Nokia Corporation)
• Original Assignee: Nokia Technologies Oy (Nokia Corporation)
• Inventors: Bergius, Hannu, Maenpaa, Jani J.
• Primary Examiner(s): Sarwar, Babar
• Application Number:
  US15/511,337
• Publication Number:
  US 20170289783A1
• Time in Patent Office: 1,707 Days
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 48/18 Selecting a network or a communication service
• CPC Class Codes: H04W 76/50 for emergency connections
• CPC Class Codes: H04W 84/042 Public Land Mobile systems, e.g. cellular systems
• CPC Class Codes: H04W 88/005 Data network PoA devices

Abstract

Methods and apparatus, including computer program products, are provided for emergency call handling. In one aspect there is provided a method. The method may include receiving, at a user equipment, an indication from a network, the indication representative of at least one of whether a carrier grade voice over cellular packet data call is available at a cell serving the user equipment or whether an over-the-top service is available at the cell serving the user equipment; and initiating, by the user equipment based on the received indication from the network, a call via the over-the-top service, when the indication represents the carrier grade voice over cellular packet data call is not available at the cell serving the user equipment and the over-the-top service is available at the cell serving the user equipment. Related apparatus, systems, methods, and articles are also described.

Claims

1. A method comprising:

receiving, at a user equipment, an indication from a network providing packet switched services, the indication signifying that a carrier grade voice over cellular packet data call and a circuit switched fall back call are unavailable at a cell serving the user equipment, the indication further signifying that an over-the-top service is available at the cell serving the user equipment, the carrier grade voice over cellular packet data call comprising a packet switched voice call provided over an internet protocol multimedia subsystem of the network, the circuit switched fall back call comprising a voice call provided over a circuit switched network, and the over-the-top service comprising a voice over internet protocol service provided over the network; and

in response to the indication, initiating, by the user equipment, a call via the over-the-top service.

2. The method of claim 1, wherein the initiating the call via the over-the-top service takes places after a failure of at least one of a circuit switched fall back call or the carrier grade voice over cellular packet data call.

3. The method of claim 1, wherein the call is initiated via the over-the-top service without waiting for a failure of at least one of a circuit switched fall back call or a carrier grade voice over cellular packet data call.

4. The method of claim 1, further comprising:

sending, by the user equipment, a position of the user equipment.

5. The method of claim 4, wherein the initiated call is an emergency call, and wherein the position of the user equipment enables routing of the emergency call to an emergency call center serving the position of the user equipment.

6. The method of claim 4, wherein the sending takes place during establishment of the over-the-top service with the user equipment.

7. The method of claim 1, wherein the received indication comprises at least one of an emergency bearer services indicator, an internet protocol multimedia system voice over packet switched session indicator, an over-the-top service allowed indicator, or an over-the-top service type indicator.

8. The method of claim 1, wherein the indication is carried by at least one of a broadcasted radio resource control signaling, a system information broadcast a dedicated radio resource control signaling, a radio resource control connection release message, or a network access stratum signaling.

9. The method of claim 1, wherein the indication is associated with a list of one or more cells in which the carrier grade voice over cellular packet data call is not available and the over-the-top service is available.

10. The method of claim 1, wherein the carrier grade voice over cellular packet data call comprises a voice over long term evolution call.

11. An apparatus, comprising:

at least one processor; and

at least one memory including computer program code, the at least one memory and the computer program code configured to, with the at least one processor, cause the apparatus to perform at least the following;

receive, at the apparatus, an indication from a network providing packet switched services, the indication signifying that a carrier grade voice over cellular packet data call and a circuit switched fall back call are unavailable at a cell serving the apparatus, the indication further signifying that an over-the-top service is available at the cell serving the apparatus, the carrier grade voice over cellular packet data call comprising a packet switched voice call provided over an internet protocol multimedia subsystem of the network, the circuit switched fall back call comprising a voice call provided over a circuit switched network, and the over-the-top service comprising a voice over internet protocol service provided over the network; and

in response to the indication, initiate, by the apparatus, a call via the over-the-top service.

12. The apparatus of claim 11, wherein the apparatus is further configured to initiate the call via the over-the-top service after a failure of at least one of a circuit switched fall back call or the carrier grade voice over cellular packet data call.

13. The apparatus of claim 11, wherein the apparatus is further configured to initiate the call via the over-the-top service without waiting for a failure of at least one of a circuit switched fall back call or a carrier grade voice over cellular packet data call.

14. The apparatus of claim 11, wherein the apparatus is further configured to send a position of the apparatus.

15. The apparatus of claim 14, wherein the initiated call is an emergency call, and wherein the position of the apparatus enables routing of the emergency call to an emergency call center serving the position of the apparatus.

16. The apparatus of claim 14, wherein the position is sent during establishment of the over-the-top service with the apparatus.

17. The apparatus of claim 11, wherein the received indication comprises at least one of an emergency bearer services indicator, an internet protocol multimedia system voice over packet switched session indicator, an over-the-top service allowed indicator, or an over-the-top service type indicator.

18. The apparatus of claim 11, wherein the indication is carried by at least one of a broadcasted radio resource control signaling, a system information broadcast a dedicated radio resource control signaling, a radio resource control connection release message, or a network access stratum signaling.

19. The apparatus of claim 11, wherein the indication is associated with a list of one or more cells in which the carrier grade voice over cellular packet data call is not available and the over-the-top service is available.

20. The apparatus of claim 11, wherein the carrier grade voice over cellular packet data call comprises a voice over long term evolution call.