Visual communication systems and methods designing and building entire experiences
First Claim
Patent Images
1. A computer-implemented method comprising:
- in a server comprising a processor configured to execute software instructions and a network interface communicatively coupled to a user, receiving, from the user via the network interface, a selection of an experience for the user to design, build, and order a complete customer experience;
receiving, from the user via the network interface, one or more selections from presented visual templates based on the experience;
receiving, from the user via the network interface, selections and mappings of components in the experience, wherein the components are images which make up the experience;
embedding skins in the images of the components for tracking thereof;
sharing the experience with the components to one or more additional users via the network interface;
responsive to the user wanting to buy the experience, causing ordering of one or more products and services associated with the components which are identified via metadata in the components, via one or more Application Programming Interfaces (APIs) between the server and one or more manufacturers, distributors, or service partners associated with the one or more products and services andtracking the one or more products and services in the experience which are ordered based on associated skins in the components.
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Abstract
A computer-implemented method for designing and building a complete customer experience includes receiving a selection of an experience; creating one or more visual templates; receiving selections and mappings of components in the experience; sharing the experience with the components to one or more additional users; causing ordering of one or more products and services associated with the components; and creating tracking comparisons for improving the experience relative to a target.
60 Citations
20 Claims
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1. A computer-implemented method comprising:
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in a server comprising a processor configured to execute software instructions and a network interface communicatively coupled to a user, receiving, from the user via the network interface, a selection of an experience for the user to design, build, and order a complete customer experience; receiving, from the user via the network interface, one or more selections from presented visual templates based on the experience; receiving, from the user via the network interface, selections and mappings of components in the experience, wherein the components are images which make up the experience; embedding skins in the images of the components for tracking thereof; sharing the experience with the components to one or more additional users via the network interface; responsive to the user wanting to buy the experience, causing ordering of one or more products and services associated with the components which are identified via metadata in the components, via one or more Application Programming Interfaces (APIs) between the server and one or more manufacturers, distributors, or service partners associated with the one or more products and services and tracking the one or more products and services in the experience which are ordered based on associated skins in the components. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A system comprising:
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a data store for one or more data streams; a network interface communicatively coupled to a plurality of users via a network; a processor communicatively coupled to the data store and the network interface; and instructions executable by the processor, and in response to such execution causes the processor to; receive, from a user via the network experience, a selection of an experience for the user to design, build, and order a complete customer experience; receive, from the user via the network interface, one or more selections from presented visual templates based on the experience; receive, from the user via the network interface, selections and mappings of components in the experience, wherein the components are images which make up the experience; embed skins in the images of the components for tracking thereof; share the experience with the components to one or more additional users via the network interface; responsive to the user wanting to buy the experience, cause ordering of one or more products and services associated with the components which are identified via metadata in the components, via one or more Application Programming Interfaces (APIs) between the server and one or more manufacturers, distributors, or service partners associated with the one or more products and services; and track the one or more products and services in the experience which are ordered based on associated skins in the components. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19)
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20. A non-transitory computer readable medium comprising instructions executable by a processor, and in response to such execution causes the processor to perform operations comprising:
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receiving, from the user via a network interface communicatively coupled to the processor, a selection of an experience for the user to design, build, and order a complete customer experience; receiving, from the user via the network interface, one or more selections from presented visual templates based on the experience; receiving, from the user via the network interface, selections and mappings of components in the experience, wherein the components are images which make up the experience; embedding skins in the images of the components for tracking thereof; sharing the experience with the components to one or more additional users via the network interface; responsive to the user wanting to buy the experience, causing ordering of one or more products and services associated with the components which are identified via metadata in the components, via one or more Application Programming Interfaces (APIs) between the server and one or more manufacturers, distributors, or service partners associated with the one or more products and services; and tracking the one or more products and services in the experience which are ordered based on associated skins in the components.
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Specification