Multimodal conversation transfer

• US 10,341,443 B2
• Filed: 05/26/2017
• Issued: 07/02/2019
• Est. Priority Date: 06/25/2008
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Ramanathan, Rajesh, Raghav, Amritansh
• Primary Examiner(s): Truong, Lan Dai T
• Application Number:
  US15/606,941
• Publication Number:
  US 20170331905A1
• Time in Patent Office: 767 Days
• Field of Search: 709205, 709204, 709227, 709228, 709206
• CPC Class Codes: G06F 15/16 Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs coordinating program control therefor G06F9/52; in regulating and control system G05B
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 67/148 Migration or transfer of sessions

Abstract

In one embodiment, a user may transfer a multimodal conversation. A multimodal conversation may have a first mode communication session and a second mode communication session. A first user point of presence may execute a first transfer of the first mode communication session with a first partner point of presence from the first user point of presence to a first target point of presence. A second user point of presence may execute a second transfer of the second mode communication session with a second partner point of presence from the second user point of presence to a second target point of presence.

Claims

1. A method for managing a multimodal conversation across multiple points of presence on a communication network, the method comprising:

pairing a first device with a second device;

receiving, at the first device, a multimodal conversation identifier based on the pairing, wherein the multimodal conversation identifier identifies the multimodal conversation that comprises a first communication session and a second communication session, which are executing on the second device;

accessing the multimodal conversation based on the received multimodal conversation identifier; and

updating, using the first device, one or more of the first communication session and the second communication session of the multimodal conversation.

2. The method of claim 1, wherein the updating comprises providing, using the first device, an input to one or more of the first communication session and the second communication session.

3. The method of claim 1, wherein a result of the updating is transmitted to the second device.

4. The method of claim 3, further comprising:

displaying the result of the updating on a display associated with the second device.

5. The method of claim 1, wherein the first communication session and the second communication session occur in a modality selected from a group consisting of:

an instant messaging application, a telephone application, a video conferencing application, an email application, and a data sharing application.

6. The method of claim 1, wherein the accessing of the multimodal conversation further comprises receiving a transfer of the multimodal conversation from the second device.

7. The method of claim 1, wherein the multimodal conversation is associated with one or more users.

8. A system for managing a multimodal conversation across multiple points of presence on a communication network, the system comprising:

at least one processor; and

a memory, operatively connected with the at least one processor, storing computer-executable instructions that, when executed by the at least one processor, causes the at least one processor to execute a method that comprises;

pairing the system with a computing device;

receiving a multimodal conversation identifier based on the pairing, wherein the multimodal conversation identifier identifies the multimodal conversation that comprises a first communication session and a second communication session, which are executing on the computing device;

accessing the multimodal conversation based on the received multimodal conversation identifier; and

updating, using the system, one or more of the first communication session and the second communication session of the multimodal conversation.

9. The system of claim 8, wherein the updating comprises providing, using the system, an input to one or more of the first communication session and the second communication session.

10. The system of claim 8, wherein a result of the updating is transmitted to the computing device.

11. The system of claim 10, further comprising:

displaying the result of the updating on a display associated with the-computing device.

12. The system of claim 8, wherein the first communication session and the second communication session occur as in a modality selected from a group consisting of:

an instant messaging application, a telephone application, a video conferencing application, an email application, and a data sharing application.

13. The system of claim 8, wherein the accessing of the multimodal conversation further comprises receiving a transfer of the multimodal conversation from the computing device.

14. The system of claim 8, wherein the multimodal conversation is associated with one or more users.

15. A computer-readable medium storing computer-executable instructions that, when executed by at least one processor, causes a machine to:

pair a first device with a second device;

receive a multimodal conversation identifier based on the pairing, wherein the multimodal conversation identifier identifies a multimodal conversation that comprises a first communication session and a second communication session, which are executing on the second device;

access the multimodal conversation based on the received multimodal conversation identifier; and

update one or more of the first communication session and the second communication session of the multimodal conversation across the first device and the second device.

16. The computer-readable medium of claim 15, wherein the update comprises providing an input to one or more of the first communication session and the second communication session.

17. The computer-readable medium of claim 15, wherein a result of the update is transmitted to the second device.

18. The computer-readable medium of claim 17, wherein the computer-executable instructions that, when executed by the at least one processor, further causes the machine to display the result of the update on a display associated with the second device.

19. The computer-readable medium of claim 15, wherein the first communication session and the second communication session occur in a modality selected from a group consisting of:

an instant messaging application, a telephone application, a video conferencing application, an email application, and a data sharing application.

20. The computer-readable medium of claim 15, wherein the access of the multimodal conversation further comprises receiving a transfer of the multimodal conversation from the second device.