Naming of distributed business transactions

• US 10,348,809 B2
• Filed: 07/17/2017
• Issued: 07/09/2019
• Est. Priority Date: 09/10/2009
• Status: Active Grant

• Current Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Original Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Inventors: Bansal, Jyoti, Sunkara, Bhaskar
• Primary Examiner(s): Mejia, Anthony
• Application Number:
  US15/651,436
• Publication Number:
  US 20170318076A1
• Time in Patent Office: 722 Days
• Field of Search: 709224
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: H04L 41/5083 wherein the managed service relates to web hosting
• CPC Class Codes: H04L 43/04 Processing captured monitoring data, e.g. for logfile generation
• CPC Class Codes: H04L 43/0876 Network utilisation, e.g. volume of load or congestion level
• CPC Class Codes: H04L 43/50 Testing arrangements
• CPC Class Codes: H04L 43/55 Testing of service level quality, e.g. simulating service usage
• CPC Class Codes: H04L 67/025 for remote control or remote monitoring of applications
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46

Abstract

The present technology monitors a web application provided by one or more services. A service may be provided by applications. The monitoring system provides end-to-end business transaction visibility, identifies performance issues quickly and has dynamical scaling capability across monitored systems including cloud systems, virtual systems and physical infrastructures. In instances, a request may be received from a remote application. The request may be associated with a distributed transaction. Data associated with the request may be detected. A distributed transaction identifier may be generated for a distributed transaction based on the data associated with the request.

Claims

1. A method for monitoring a business transaction, the method comprising:

receiving, by a controller located at a remote server in network communication with one or more agents installed at one or more application servers running distributed web applications, runtime data associated with the distributed web applications from the one or more agents at one or more machines running the distributed web applications while the distributed web applications are running;

wherein the received runtime data include a business transaction identifier generated by an agent of the one or more agents that identifies the business transaction, call chain data identifying one or more of the distributed web applications processing a request associated with the business transaction, time stamp data associated with the identified one or more of the distributed web applications, wherein the business transaction identifier is associated with a distributed web application of the one or more distributed web applications as the distributed web application is processed by subsequent computing machines that handle the distributed web application;

processing the received runtime data; and

providing monitoring information based on the processed runtime data through a user interface.

2. The method of claim 1, including receiving a service identity verification message indicating receipt of a request with an unknown service identifier.

3. The method of claim 2, including associating the received unknown service identifier with a corresponding application server from which the service identity verification message was received.

4. The method of claim 3, including sending a reply message to a corresponding agent at the application server from which the service identify verification message was received, the reply message including a service identifier to use for the application server from which the service identify verification message was received.

5. The method of claim 1, including receiving the runtime data based upon a load size of the runtime data.

6. The method of claim 1, including constructing a call chain for the business transaction from the received runtime data.

7. The method of claim 1, including determining performance information for the business transaction based on the received runtime data.

8. A non-transitory computer readable storage medium having embodied thereon a program, the program being executable by a processor to perform operations for monitoring a business transaction, the operations including:

receiving, by a controller located at a remote server in network communication with one or more agents installed at one or more application servers running distributed web applications, runtime data associated with the distributed web applications from the one or more agents at one or more machines running the distributed web applications while the distributed web applications are running;

wherein the received runtime data include a business transaction identifier generated by an agent of the one or more agents that identifies the business transaction, call chain data identifying one or more of the distributed web applications processing a request associated with the business transaction, time stamp data associated with the identified one or more of the distributed web applications, wherein the business transaction identifier is associated with a distributed web application of the one or more distributed web applications as the distributed web application is processed by subsequent computing machines that handle the distributed web application;

processing the received runtime data; and

providing monitoring information based on the processed runtime data through a user interface.

9. The non-transitory computer readable storage medium of claim 8, wherein the operations include receiving a service identity verification message indicating receipt of a request with an unknown service identifier.

10. The non-transitory computer readable storage medium of claim 9, wherein the operations include sending a reply message to a corresponding agent at the application server from which the service identify verification message was received, the reply message including a service identifier to use for the application server from which the service identify verification message was received.

11. The non-transitory computer readable storage medium of claim 8, wherein the operations include constructing a call chain for the business transaction from the received runtime data.

12. A system for monitoring a business transaction, the system comprising:

a remote server including;

a processor;

memory; and

a controller installed in memory of the remote server and executable by the processor to control monitoring of the business transaction distributed over application servers in a network, wherein the controller is configured to control the monitoring to include;

receive, by a controller located at a remote server in network communication with one or more agents installed at one or more application servers running distributed web applications, runtime data associated with the distributed web applications from the one or more agents at one or more machines running the distributed web applications while the distributed web applications are running;

wherein the received runtime data include a business transaction identifier generated by an agent of the one or more agents that identifies the business transaction, call chain data identifying one or more of the distributed web applications processing a request associated with the business transaction, time stamp data associated with the identified one or more of the distributed web applications, wherein the business transaction identifier is associated with a distributed web application of the one or more distributed web applications as the distributed web application is processed by subsequent computing machines that handle the distributed web application;

process the received runtime data; and

provide monitoring information based on the processed runtime data through a user interface.

13. The system of claim 12, wherein the user interface includes a web-based interface.

14. The system of claim 12, wherein the controller is configured to perform operations including receive the runtime data that includes data received during a diagnostics status on mode.

15. The system of claim 12, wherein the controller is configured to perform operations including receive a service identity verification message indicating receipt of a request with an unknown service identifier.

16. The system of claim 12, wherein the controller is configured to perform operations including associate the received unknown service identifier with a corresponding application server from which the service identity verification message was received.

17. The system of claim 16, wherein the controller is configured to perform operations including send a reply message to a corresponding agent at the application server from which the service identify verification message was received, the reply message including a service identifier to use for the application server from which the service identify verification message was received.

18. The system of claim 12, wherein the controller is configured to perform operations including receive the runtime data based upon a load size of the runtime data.

19. The system of claim 12, wherein the controller is configured to perform operations including construct a call chain for the business transaction from the received runtime data.

20. The system of claim 12, wherein the controller is configured to perform operations including determine performance information for the business transaction based on the received runtime data.