Virtual professionals community for conducting virtual consultations with suggested professionals

• US 10,395,328 B2
• Filed: 05/01/2012
• Issued: 08/27/2019
• Est. Priority Date: 05/01/2012
• Status: Active Grant

• Current Assignee: Innovation Specialists LLC
• Original Assignee: Innovation Specialists LLC
• Inventors: Phillips, Clinton Glen, Phillips, Brenton Grant
• Primary Examiner(s): Gilligan, Christopher L
• Application Number:
  US13/461,686
• Publication Number:
  US 20130297324A1
• Time in Patent Office: 2,674 Days
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: G16H 80/00 ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring

Abstract

Systems and methods for providing a virtual professionals community for conducting virtual consultations with suggested professionals includes receiving, in a server, data associated with a plurality of professionals, including a specialty descriptive of one or more of the plurality of professionals. The server can receive a peer performance rating for one of the plurality of professionals generated by a second of the plurality of professionals. A client can submit, to the server, a search request that includes user-defined search criteria. The server can then search the received data based on the search criteria to select relevant professionals associated with the client'"'"'s search request. The server can rank the selected relevant professionals based on peer performance ratings and the relevancy of the relevant professional to the search criteria. After ranking the selected professionals, the server can transmit a report of the relevant professionals ordered in the ranking determined by the server.

Claims

1. A computer-implemented method comprising:

providing a server, the server communicatively coupled to a first electronic device by a network, one or more other electronic devices by the network, a database configured to store data associated with a plurality of professionals and peer performance ratings, the server providing a virtual appointment application for installation on the first electronic device and a second electronic device, the virtual appointment application configured to establish a communication interface between the first electronic device and the second electronic device;

receiving, from the virtual appointment application installed on the first electronic device, data associated with a plurality of professionals, the data including a specialty descriptive of one or more of the plurality of professionals;

storing, in the database, the data associated with the plurality of professionals;

receiving, from one or more professional electronic devices, peer performance reviews for the plurality of professionals, the peer performance reviews comprising data generated from an electronic survey including a rating component and a text component, the electronic survey performed over the one or more professional electronic devices;

storing, in the database, the peer performance reviews;

receiving, from the virtual appointment application installed on the first electronic device, a search request for one or more relevant professionals, the search request including search criteria;

searching the data associated with the plurality of professionals and the text components of the peer performance reviews, for one or more relevant professionals based on the search criteria;

ranking, at the server, the one or more relevant professionals based on the rating component of the peer performance reviews and the search request; and

transmitting, to the virtual appointment application installed on the first electronic device, a report of one or more ranked relevant professionals and a selectable option to book a virtual appointment with the one or more ranked relevant professionals, the report including relevant text components of the peer performance reviews of one or more of the ranked relevant professionals, the relevant text components determined based on the search request;

wherein the report comprises a navigable interface grouping each of the relevant text components of the peer performance reviews with at least one of a respective rate, cost, or price for conducting the virtual appointment, and wherein the groupings are ordered based on the rating component of the peer performance reviews.

2. The method of claim 1,

the data associated with a plurality of professionals received by providing a personal login for each of the plurality of professionals and receiving personal professional detail data associated with each login.

3. The method of claim 1,

the server receiving from the first electronic device a selection for one of the relevant professionals.

4. The method of claim 3,

the first electronic device being associated with a client and the second electronic device being associated with the selected professional.

5. The method of claim 4, wherein the communication interface between the first and second electronic devices includes video telecommunications.

6. The method of claim 1, wherein the criteria includes at least one search term.

7. The method of claim 1, wherein the plurality of professional are medical professionals.

8. The method of claim 1, wherein the specialty descriptive of one or more of the plurality of professionals is a medical specialty.

9. A system comprising:

a server including a processor and being communicatively coupled to a first electronic device by a network, one or more other electronic devices by the network, a database configured to store data associated with a plurality of professionals and peer performance ratings, and establishing a communication interface between the first electronic device and a second electronic device;

a virtual appointment application for installation on electronic devices; and

a non-transitory computer readable storage medium storing instructions for controlling the processor to;

receive, from the virtual appointment application installed on the first electronic device, data associated with a plurality of professionals, the data including a specialty descriptive of one or more of the plurality of professionals;

receive, from one or more professional electronic devices, peer performance reviews for the plurality of professionals, the peer performance reviews comprising data generated from an electronic survey including a rating component and a text component, the electronic survey performed over the one or more professional electronic devices;

receive, from the virtual appointment application installed on the first electronic device, a search request for selecting relevant professionals, the search request including search criteria;

conduct, at the server, a search of the received data and the text components of the peer performance reviews to select relevant professionals, the search based on the search criteria;

rank, at the server, the selected relevant professionals based on the rating component of the peer performance reviews and the search request; and

transmit, to the virtual appointment application installed on first electronic device, a report of one or more relevant professionals and a selectable option to book a virtual appointment with the one or more ranked relevant professionals, the report including relevant text components of the peer performance reviews of one or more of the ranked relevant professionals, the relevant text components determined based on the search request;

wherein the report comprises a navigable interface grouping each of the relevant text components of the peer performance reviews with at least one of a respective rate, cost, or price for conducting the virtual appointment, and wherein the groupings are ordered based on the rating component of the peer performance reviews.

10. The system of claim 9,

the data associated with a plurality of professionals received by providing a personal login for each of the plurality of professionals and receiving personal professional detail data associated with each login.

11. The system of claim 9,

the server receiving from the first electronic device a selection for one of the relevant professionals.

12. The system of claim 11,

the first electronic device being associated with a client and the second electronic device being associated with the selected professional.

13. The system of claim 12, wherein the communication interface between the first and second electronic devices includes video telecommunications.

14. A computer-implemented method comprising:

providing a server, the server communicatively coupled to a first electronic device by a network, a database configured to store data associated with a plurality of professionals, the server providing a virtual appointment application for installation on the first electronic device and a second electronic device, the virtual appointment application configured to establish a communication interface between the first electronic device and the second electronic device;

receiving, from one or more professional electronic devices, data associated with a plurality of professionals, the data including a specialty descriptive of one or more of the plurality of professionals and peer performance reviews comprising data generated from an electronic survey including a rating component and a text component, the electronic survey performed over the one or more professional electronic devices;

storing, in the database, the data associated with a plurality of professionals;

receiving, from the virtual appointment application installed on the first electronic device, a search request for one or more relevant professionals including search criteria;

searching, the data associated with the plurality of professionals and the text components of the peer performance reviews, for one or more relevant professionals based at least in part on the criteria;

selecting, at the server, a most relevant professional from the search; and

transmitting, to the virtual appointment application installed on the first electronic device, a notification of the selection, the notification including a confirmation/rejection option to book a virtual appointment with the selection and relevant text components of the peer performance reviews of one or more of the relevant professionals, the relevant text components determined based on the search request;

wherein the report comprises a navigable interface grouping each of the relevant text components of the peer performance reviews with at least one of a respective rate, cost, or price for conducting the virtual appointment, and wherein the groupings are ordered based on the rating component of the peer performance reviews.

15. The method of claim 14, further comprising

selecting the next most relevant professional from the search and transmitting a notification to the first electronic device in response to receiving a rejection of the previous notification.

16. The method of claim 14, further comprising

receiving, from the first electronic device, a confirmation of selection of the most relevant professional from the search.

17. The method of claim 16, further comprising

communicating the confirmation of selection to the second electronic device with a second confirmation/rejection option in response to receiving confirmation of selection from the first electronic device.

18. The method of claim 17, wherein the first electronic device is associated with a client and the second electronic device is associated with a professional.