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Data processing systems for prioritizing data subject access requests for fulfillment and related methods

  • US 10,417,450 B2
  • Filed: 03/18/2019
  • Issued: 09/17/2019
  • Est. Priority Date: 06/10/2016
  • Status: Active Grant
First Claim
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1. A computer-implemented data processing method for prioritizing data subject access requests, the method comprising:

  • receiving, by one or more processors, a data subject access request from a requestor comprising one or more request parameters;

    applying, by the one or more processors, a prioritization level to the received data subject access request based on the one or more request parameters;

    at least partially in response to receiving the data subject access request, obtaining, by the one or more processors, one or more pieces of metadata associated with a data subject of the data subject access request, wherein the one or more pieces of metadata comprise a request type associated with the data subject access request and the request type is selected from a group consisting of;

    (1) a request for personal data that an organization is processing for the data subject;

    (2) a request for personal data that an organization is processing for the data subject to be deleted;

    (3) a request to update personal data that the organization is storing for the data subject;

    (4) a request to opt out of having the organization use the data subject'"'"'s personal information in one or more particular ways; and

    (5) a request to file a complaint;

    determining, by the one or more processors, whether the one or more pieces of metadata relate to a priority of fulfilling the data subject access request, wherein fulfilling the data subject access request comprises identifying one or more pieces of personal data associated with the data subject by scanning one or more data inventories stored within a data system for the one or more pieces of personal data;

    in response to determining that the obtained one or more pieces of metadata relate to the priority of fulfilling the data subject access request, analyzing, by the one or more processors, the one or more pieces of obtained metadata to determine whether the prioritization level of the data subject access request should be adjusted;

    in response to determining that the prioritization level of the data subject access request should be adjusted based on the obtained one or more pieces of metadata, adjusting, by the one or more processors, the prioritization level of the data subject access request for fulfillment of the data subject access request, wherein adjusting the prioritization level of the data subject access request comprises modifying a completion date for fulfillment of the data subject access request based on the adjusted prioritization level of the data subject access request, and updating a prioritization indicator associated with the data subject access request to indicate that the prioritization level of the data subject access request has been adjusted; and

    digitally storing, by the one or more processors, the adjusted prioritization level of the data subject access request in computer memory.

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