Telephone fraud management system and method

  • US 10,447,838 B2
  • Filed: 04/03/2014
  • Issued: 10/15/2019
  • Est. Priority Date: 04/03/2014
  • Status: Active Grant
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First Claim
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1. A method of providing an alert to a communication device user, the method comprising:

  • providing an application on a first communication device enabling monitoring of phone communications on the first communication device;

    detecting via the application an incoming phone communication on the first communication device between the first communication device and a second communication device, the phone communication corresponding to a particular phone number of the second communication device;

    using a processor to compare the particular phone number to at least one list of phone numbers;

    analyzing at least one of audio of the phone communication as the phone communication is ongoing or a text transcription of the ongoing phone communication to determine a suspected fraudulent intent;

    providing via the application an alert indicating a potential fraud during the phone communication as the phone communication is ongoing to a user through the first communication device based on the comparison of the particular phone number to the at least one list and based on the suspected fraudulent intent during the ongoing phone communication;

    interrupting the ongoing phone communication by a process comprising disabling audio of the ongoing phone communication via the application based on the comparison of the particular phone number to the at least one list and responsive to determining that the ongoing phone communication corresponds to the suspected fraudulent intent; and

    re-enabling the phone communication responsive to a user input by the user via the first communication device.

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