Method and system for automated targeted polling via an e-commerce promotions platform
First Claim
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1. A method of operating an e-commerce promotions platform that supports automated targeted polling of a plurality of consumers, the method comprising:
- in a computer system configured to manage a promotional activity on an e-commerce platform that communicatively couples to a respective communication device of each of a plurality of users,configuring, via a creation user interface, one or more graphical user interfaces for generating questions, wherein the creation user interface is configured to set for a particular question, via one or more graphical elements, a poll class, a poll category identification, a poll status, a question type, and a question format;
causing, via a selection of one or more graphical elements of a graphical user interface, the graphical user interface to filter promotional activities by question format including one or more of questions with images, questions with videos, and questions with write-in responses;
identifying, from the promotional activities supported by the e-commerce platform, one or more available promotional activities that are suitable for polling based on input from a poll sponsor;
selecting, by the poll sponsor, a promotional activity from the one or more available promotional activities;
providing a first set of questions comprising one or more questions;
receiving, from the poll sponsor, information representative of a consumer demographic, and information identifying a second set of questions comprising one or more questions chosen by the poll sponsor;
receiving, from the poll sponsor, tag information;
associating the received tag information with tags that correspond to the one or more questions chosen by the poll sponsor;
receiving a request to participate in a promotional activity supported by the computer system, from a communication device of a first consumer of the plurality of consumers;
in response to receiving the request to participate, selecting one or more particular questions from the second set of questions, wherein the selection of the one or more particular questions is performed according to personal information of the first consumer stored in a loyalty program and accessed by the computer system;
forming a third set of questions from the first set of questions and the one or more particular questions, such that the third set of questions includes the one or more particular questions;
presenting the questions of the third set of questions to the first consumer via the communication device of the first consumer;
collecting, via the communication device of the first consumer, any responses of the first consumer to the questions of the third set of questions; and
delivering, to a recipient identified to the computer system by the poll sponsor, responses of the first consumer to the one or more particular questions.
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Abstract
Certain embodiments of the disclosure relate to methods and systems that support automated, targeted polling of consumers via an e-commerce promotions platform for administering e-commerce promotional activities, such as, for example, sweepstakes, contests, giveaways, and/or instant wins.
9 Citations
27 Claims
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1. A method of operating an e-commerce promotions platform that supports automated targeted polling of a plurality of consumers, the method comprising:
in a computer system configured to manage a promotional activity on an e-commerce platform that communicatively couples to a respective communication device of each of a plurality of users, configuring, via a creation user interface, one or more graphical user interfaces for generating questions, wherein the creation user interface is configured to set for a particular question, via one or more graphical elements, a poll class, a poll category identification, a poll status, a question type, and a question format; causing, via a selection of one or more graphical elements of a graphical user interface, the graphical user interface to filter promotional activities by question format including one or more of questions with images, questions with videos, and questions with write-in responses; identifying, from the promotional activities supported by the e-commerce platform, one or more available promotional activities that are suitable for polling based on input from a poll sponsor; selecting, by the poll sponsor, a promotional activity from the one or more available promotional activities; providing a first set of questions comprising one or more questions; receiving, from the poll sponsor, information representative of a consumer demographic, and information identifying a second set of questions comprising one or more questions chosen by the poll sponsor; receiving, from the poll sponsor, tag information; associating the received tag information with tags that correspond to the one or more questions chosen by the poll sponsor; receiving a request to participate in a promotional activity supported by the computer system, from a communication device of a first consumer of the plurality of consumers; in response to receiving the request to participate, selecting one or more particular questions from the second set of questions, wherein the selection of the one or more particular questions is performed according to personal information of the first consumer stored in a loyalty program and accessed by the computer system; forming a third set of questions from the first set of questions and the one or more particular questions, such that the third set of questions includes the one or more particular questions; presenting the questions of the third set of questions to the first consumer via the communication device of the first consumer; collecting, via the communication device of the first consumer, any responses of the first consumer to the questions of the third set of questions; and delivering, to a recipient identified to the computer system by the poll sponsor, responses of the first consumer to the one or more particular questions. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A non-transitory computer-readable medium having stored thereon, one or more code sections each comprising a plurality of instructions executable by at least one processor for causing the at least one processor to perform actions for operating an e-commerce promotions platform that supports automated targeted polling of a plurality of consumers, the actions comprising:
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configuring, via a creation user interface, one or more graphical user interfaces for generating questions, wherein the creation user interface is configured to set for a particular question, via one or more graphical elements, a poll class, a poll category identification, a poll status, a question type, and a question format; causing, by a selection of one or more graphical elements of a graphical user interface, the graphical user interface to filter promotional activities by question format including one or more of questions with images, questions with videos, and questions with write-in responses; identifying, from the promotional activities supported by the e-commerce platform, one or more available promotional activities that are suitable for polling based on input from a poll sponsor; selecting, by the poll sponsor, a promotional activity from the one or more available promotional activities; providing a first set of questions comprising one or more questions; receiving, from the poll sponsor, information representative of a consumer demographic, and information identifying a second set of questions comprising one or more questions chosen by the poll sponsor; receiving, from the poll sponsor, tag information; associating the received tag information with tags that correspond to the one or more questions chosen by the poll sponsor; receiving a request to participate in a promotional activity supported by the at least one processor, from a communication device of a first consumer of a plurality of consumers; in response to receiving the request to participate, selecting one or more particular questions from the second set of questions, wherein the selection of the one or more particular questions is performed according to personal information of the first consumer stored in a loyalty program and accessed by the at least one processor; forming a third set of questions from the first set of questions and the one or more particular questions, such that the third set of questions includes the one or more particular questions; presenting the questions of the third set of questions to the first consumer via the communication device of the first consumer; collecting, via the communication device of the first consumer, any responses of the first consumer to the questions of the third set of questions; and delivering, to a recipient identified to the at least one processor by the poll sponsor, responses of the first consumer to the one or more particular questions. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19)
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20. A system for operating an e-commerce promotions platform that supports automated targeted polling of a plurality of consumers, the system comprising:
a computer system comprising at least one processor that, during operation, manages a promotional activity on an e-commerce platform that communicatively couples to a respective communication device of each of a plurality of users, wherein the at least one processor is operable to, at least; configuring, via a creation user interface, one or more graphical user interfaces for generating questions, wherein the creation user interface is configured to set for a particular question, via one or more graphical elements, a poll class, a poll category identification, a poll status, a question type, and a question format; cause, by a selection of one or more graphical elements of a graphical user interface, the graphical user interface to filter promotional activities by question format including one or more of questions with images, questions with videos, and questions with write-in responses; identify, from the promotional activities supported by the e-commerce platform, one or more available promotional activities that are suitable for polling based on input from a poll sponsor; select, by the poll sponsor, a promotional activity from the one or more available promotional activities; provide a first set of questions comprising one or more questions; receive, from the poll sponsor, information representative of a consumer demographic, and information identifying a second set of questions comprising one or more questions chosen by the poll sponsor; receive, from the poll sponsor, tag information; associate the received tag information with tags that correspond to the one or more questions chosen by the poll sponsor; receive a request to participate in a promotional activity supported by the computer system, from a communication device of a first consumer of the plurality of consumers; in response to receiving the request to participate, select one or more particular questions from the second set of questions, wherein the selection of the one or more particular questions is performed according to personal information of the first consumer stored in a loyalty program and accessed by the computer system; form a third set of questions from the first set of questions and the one or more particular questions, such that the third set of questions includes the one or more particular questions; present the questions of the third set of questions to the first consumer via the communication device of the first consumer; collect, via the communication device of the first consumer, any responses of the first consumer to the questions of the third set of questions; and deliver, to a recipient identified to the computer system by the poll sponsor, responses of the first consumer to the one or more particular questions. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27)
Specification