Intelligent agent features for wearable personal communication nodes

• US 10,462,003 B2
• Filed: 09/26/2018
• Issued: 10/29/2019
• Est. Priority Date: 05/27/2015
• Status: Active Grant

• Current Assignee: Orion Labs
• Original Assignee: Orion Labs
• Inventors: Robbins, Jesse, Albrecht, Greg, Simpson, Star
• Primary Examiner(s): Cox, Natisha D
• Application Number:
  US16/142,314
• Publication Number:
  US 20190028339A1
• Time in Patent Office: 398 Days
• Field of Search: None
• CPC Class Codes: H04L 41/046 comprising network management agents or mobile agents therefor
• CPC Class Codes: H04L 41/0806 for initial configuration or provisioning, e.g. plug-and-play

Abstract

Systems, methods, apparatus and software enable intelligent agent features for user nodes that are members of a communication group. Instructions instantiate an intelligent agent node as a member of the communication group. Each intelligent agent node can be instantiated by a communication group management system, an intelligent agent system and/or by one or more of the communication group members, for example by executing software on one or more computing systems or devices. A variety of services and other assistance can be provided by intelligent agent member nodes, including recording communications, auditing communications, providing audio transcription, annotating media, and paging communication devices, including communication nodes that are not members of the communication group. Communications between personal communication nodes and any intelligent agents can be secure.

Claims

1. A method of managing a communication group, wherein the communication group comprises a plurality of personal communication member nodes, the method comprising:

receiving instructions from at least one of the plurality of personal communication member nodes to;

instantiate an intelligent agent; and

where to instantiate the intelligent agent;

instantiating the intelligent agent as a virtual assistant communication member node in the communication group; and

the instantiated intelligent agent performing a service for one or more personal communication member nodes in the communication group.

2. The method of claim 1 wherein receiving instructions to instantiate the intelligent agent comprises receiving voice instructions through a first personal communication member node in the communication group.

3. The method of claim 1 wherein the intelligent agent is instantiated through a security handshake procedure to provide secure access to the intelligent agent by the plurality of personal communication node members as a secure communication member node in the communication group.

4. The method of claim 1 wherein the service comprises at least one of the following:

recording communications among and between the plurality of personal communication nodes;

auditing communications among and between the plurality of personal communication nodes;

performing a search;

performing audio transcription; and

annotating communications.

5. The method of claim 1 wherein the intelligent agent is instantiated as a virtual assistant communication member node in the communication group by a virtual machine in a cloud system.

6. The method of claim 1 wherein the intelligent agent is instantiated as a virtual assistant communication member node in the communication group by a management system configured to define the communication group based on attribute information transferred to the management system from the plurality of personal communication member nodes in the communication group.

7. The method of claim 1 wherein each personal communication member node in the plurality of personal communication member nodes comprises a wearable push-to-talk communication device.

21. The method of claim 1, wherein where to instantize the intelligent agent is at least one of the following:

a specific host node, a specific physical location, a virtual machine executed on at least one of;

personal communication member nodes, a management system, and an agent system.

8. A non-transitory computer readable storage medium having a distributed group communications application stored thereon, the distributed group communication application including instructions, which when executed by one or more processors of a group communication system, cause the group communication system to:

receive instructions from at least one of a plurality of personal communication member nodes operating as a communication group to;

instantiate an intelligent agent; and

where to instantiate the intelligent agent;

instantiate the intelligent agent as a virtual assistant communication member node in the communication group,

wherein the instantiated intelligent agent is configured to record and audit communications among and between the plurality of personal communication member nodes in the communication group.

9. The non-transitory computer readable storage medium of claim 8 wherein the instructions to instantiate an intelligent agent comprise voice instructions received by a first personal communication member node in the communication group.

10. The non-transitory computer readable storage medium of claim 8 wherein the intelligent agent is instantiated through a security handshake procedure to provide secure access to the intelligent agent by the plurality of personal communication member nodes as a secure communication member node in the communication group.

11. The computer readable storage medium of claim 8 wherein the service comprises at least one of the following:

recording communications among and between the plurality of personal communication nodes;

auditing communications among and between the plurality of personal communication nodes;

performing a search;

performing audio transcription; and

annotating communications.

12. The non-transitory computer readable storage medium of claim 8 wherein the intelligent agent is instantiated as a virtual assistant communication member node in the communication group by a virtual machine in a cloud system.

13. The non-transitory computer readable storage medium of claim 8 wherein the intelligent agent is instantiated as a virtual assistant communication node in the communication group by a management system configured to define the communication group based on attribute information transferred to the management system from the plurality of personal communication member nodes in the communication group.

14. The non-transitory computer readable storage medium of claim 8 wherein each personal communication member node in the plurality of personal communication member nodes comprises a wearable push-to-talk communication device.

22. The non-transitory computer readable storage medium of claim 8 wherein the received instructions of where to instantiate an intelligent agent further comprise the intelligent agent to instantize at least one of the following:

a specific host node, a specific physical location, a virtual machine executed on at least one of;

personal communication member nodes, a management system, and an agent system.

15. A method of operating a group communication system, comprising:

managing a communication group comprising a plurality of personal communication member nodes, wherein each personal communication member node comprises a user node transmitting and receiving communications between the group members;

receiving instructions from at least one of the plurality of personal communication member nodes to;

instantiate an intelligent agent; and

where to instantiate the intelligent agent;

instantiating the intelligent agent as an virtual assistant communication member node of the communication group, wherein the virtual assistant communication member node performs recording and auditing services for the communication group member nodes.

16. The method of claim 15 wherein the communication group is defined by a management system based on attribute information transferred to the management system by the member nodes and is updated based on changes to the attribute information.

17. The method of claim 16 wherein the instructions to instantiate the intelligent agent are voice instructions received by a first communication member node that is a member of the communication group.

18. The method of claim 17 wherein the intelligent agent node performs one of the following services:

recording communications between and among user node members of the communication group;

auditing communications between and among user node members of the communication group;

performing information searches;

providing audio transcription.

19. The method of claim 17 wherein each personal communication member node comprises a wearable push-to-talk communication device.

20. The method of claim 15 wherein communications between the communication group member nodes are encrypted and further wherein the virtual assistant communication member node is securely linked to the communication group.

23. The method of claim 15, wherein where to instantize the intelligent agent is at least one of the following:

a specific host node, a specific physical location, a virtual machine executed on at least one of;

personal communication member nodes, a management system, and an agent system.