Elevator service request using user device

• US 10,486,938 B2
• Filed: 12/01/2016
• Issued: 11/26/2019
• Est. Priority Date: 10/28/2016
• Status: Active Grant

• Current Assignee: Otis Elevator Company (Otis Worldwide Corp.)
• Original Assignee: Otis Elevator Company (Otis Worldwide Corp.)
• Inventors: Baldi, Emily, Dubois, Kelly Martin, Simcik, Paul A., Daniels, Harrison, Leong, Yew H., Stone, Sylvia, Weixlmann, Staci, Brothers, Sheryl
• Primary Examiner(s): Warren, David S
• Application Number:
  US15/366,148
• Publication Number:
  US 20180118512A1
• Time in Patent Office: 1,090 Days
• Field of Search: 187247, 187381
• CPC Class Codes: B66B 1/468 Call registering systems
• CPC Class Codes: B66B 2201/4615 Wherein the destination is registered before boarding
• CPC Class Codes: B66B 2201/4653 wherein the call is registered using portable devices
• CPC Class Codes: B66B 9/00 Kinds or types of lifts in, or associated with, buildings or other structures characterised by control systems B66B1/00; apparatus for raising or lowering persons on stages of theatres A63J5/12
• CPC Class Codes: H04W 88/06 adapted for operation in multiple networks or having at least two operational modes, e.g. multi-mode terminals

Abstract

Methods and systems for making elevator service requests, the methods including populating, by a computing device comprising a processor, a recents list with at least one retained floor pair, wherein each retained floor pair includes an origination floor and a destination floor, displaying the recents list on a display, receiving a user input on the recents list indicating a new elevator service request related to one of the retained floor pairs, generating an elevator service request packet based on the new elevator service request, and transmitting the elevator service request packet to an elevator controller to make an elevator service request.

Claims

1. A method for making elevator service requests, the method comprising:

populating, by a computing device comprising a processor, a recents list with at least one retained floor pair, wherein each retained floor pair includes an origination floor and a destination floor;

displaying the recents list on a display of the computing device;

displaying an information region on the display, the information region including building information in a menu including a selectable list of two or more building addresses, each building address having a respective recents list;

receiving a user input on the information region indicating a selected building address of the two or more building addresses;

displaying a respective recents list associated with the selected building address, wherein the displayed respective recents list includes at least one retained floor pair associated with the selected building address;

receiving a user input on the recents list indicating a new elevator service request related to a selected retained floor pair associated with the selected building address;

generating an elevator service request packet based on the new elevator service request; and

transmitting the elevator service request packet to an elevator controller to make an elevator service request.

2. The method of claim 1, wherein the elevator service request packet includes information including the origination floor and the destination floor.

3. The method of claim 1, wherein the computing device is a smartphone.

4. The method of claim 1, further comprising:

displaying a call elevator icon on the user interface in the recents list, the call elevator icon associated with the user input regarding an elevator service request; and

wherein the user input received on the recents list is at the call elevator icon.

5. The method of claim 1, further comprising:

receiving a swipe input on the recents list;

displaying a remove icon proximate the user input regarding an elevator service request;

receiving input at the remove icon; and

deleting the user input regarding an elevator service request based on the input received at the remove icon.

6. The method of claim 1, further comprising receiving a swipe input on the recents list, wherein generating the elevator service request packet is based on the swipe input.

7. The method of claim 1, further comprising:

receiving input to generate a new trip; and

displaying a first scrollable wheel and a second scrollable wheel, wherein each scrollable wheel includes a plurality of list elements associated with floors within the selected building address.

8. The method of claim 1, further comprising:

storing data related to a most recent elevator trip in a memory; and

displaying a retained floor pair associated with the most recent elevator trip on the display at a top of the recents list.

9. The method of claim 1, further comprising:

storing data related to a plurality of elevator trips in a memory, wherein the data comprises at least one of a time of day and a location of a user; and

displaying a retained floor pair associated with the data on the display at a top of the recents list.

20. The method of claim 1, further comprising identifying a location of the computing device, wherein the populated recents list is automatically populated based on the identified location.

10. A user device for making elevator service requests, the user device comprising:

at least one processor;

a display; and

memory having instructions stored thereon that, when executed by the at least one processor, cause the user device to;

populate a recents list with at least one retained floor pair, wherein each retained floor pair includes an origination floor and a destination floor;

display the recents list on the display;

display an information region on the user interface, the information region including building information in a menu including a selectable list of two or more building addresses, each building address having a respective recents list;

receive a user input on the information region indicating a selected building address of the two or more buildings addresses;

display a respective recents list associated with the selected building address, wherein the displayed respective recents list includes at least one retained floor pair associated with the selected building address;

receive a user input on the recents list indicating a new elevator service request related to a selected retained floor pair associated with the selected building address;

generate an elevator service request packet based on the new elevator service request; and

transmit the elevator service request packet to an elevator controller to make an elevator service request.

11. The user device of claim 10, wherein the elevator service request packet includes information including the origination floor and the destination floor.

12. The user device of claim 10, wherein the computing device is a smartphone.

13. The user device of claim 10, the instructions further comprising instructions to:

display a call elevator icon on the user interface in the recents list, the call elevator icon associated with the user input regarding an elevator service request; and

wherein the user input received on the recents list is at the call elevator icon.

14. The user device of claim 10, the instructions further comprising instructions to:

receive a swipe input on the recents list; and

display a remove icon proximate the user input regarding an elevator service request;

receive input at the remove icon; and

delete the user input regarding an elevator service request based on the input received at the remove icon.

15. The user device of claim 10, the instructions further comprising instructions to receive a swipe input on the recents list, wherein generating the elevator service request packet is based on the swipe input.

16. The user device of claim 10, the instructions further comprising instructions to:

receive input to generate a new trip; and

display a first scrollable wheel and a second scrollable wheel, wherein each scrollable wheel includes a plurality of list elements associated with floors within the selected building address.

17. The user device of claim 10, the instructions further comprising instructions to:

store data related to a most recent elevator trip in a memory; and

display a retained floor pair associated with the most recent elevator trip on the display at a top of the recents list.

18. The user device of claim 10, the instructions further comprising instructions to:

store data related to a plurality of elevator trips in a memory, wherein the data comprises at least one of a time of day and a location of a user; and

display a retained floor pair associated with the data on the display at a top of the recents list.

19. The user device of claim 10, the instructions further comprising instructions to:

identify a location of the user device, wherein the populated recents list is automatically populated based on the identified location.