Vehicle maintenance analytics and notifications

• US 10,535,205 B2
• Filed: 11/15/2017
• Issued: 01/14/2020
• Est. Priority Date: 10/20/2015
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Barajas Gonzalez, Emmanuel, Harrington, Shaun E., Rawlins, Benjamin K.
• Primary Examiner(s): Nolan, Peter D
• Application Number:
  US15/813,559
• Publication Number:
  US 20180075668A1
• Time in Patent Office: 790 Days
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G07C 5/006 Indicating maintenance
• CPC Class Codes: G07C 5/02 Registering or indicating driving, working, idle, or waiting time only apparatus forming part of taximeters G07B13/00
• CPC Class Codes: G07C 5/08 Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle or waiting time
• CPC Class Codes: G07C 5/085 using electronic data carriers

Abstract

A computer-implemented method, computer program product, and system for vehicle maintenance are provided. The computer-implemented method may include predicting a future vehicle location based on a vehicle location history; predicting future vehicle usage from user information, wherein the user information includes information collected from a user'"'"'s social media account; identifying maintenance needs of a vehicle; and determining available times for vehicle maintenance based on the future vehicle location and the user information.

Claims

1. A method for scheduling vehicle maintenance, the method comprising:

receiving, from a location sensor, location data associated with a vehicle;

predicting a future vehicle location based on a vehicle location history using the received location data;

predicting future vehicle usage information based on information collected from a user'"'"'s social media account, data corresponding to a categorization factor associated with one or more future uses of the vehicle, data corresponding to an importance value associated with the one or more future uses of the vehicle, data corresponding to a grouping of the one or more future uses of the vehicle as related, data corresponding to an interruptibility factor associated with each of the one or more future uses of the vehicle and one or more direct inputs by the user;

identifying maintenance needs of the vehicle;

determining available times for vehicle maintenance based on the future vehicle location and the future vehicle usage information;

locating a vehicle maintenance service provider based on the future vehicle location, the user information and the vehicle maintenance needs; and

scheduling an appointment for vehicle maintenance with the vehicle maintenance service provider.

2. The method of claim 1, further comprising notifying the user of the scheduled appointment.

3. The method of claim 1, further comprising notifying the user of an appointment location associated with the vehicle maintenance service provider.

4. The method of claim 1, further comprising:

notifying the vehicle maintenance service provider of the identified maintenance needs of the vehicle.

5. The method of claim 1, wherein the maintenance needs of the vehicle are identified based on one or more of a maintenance schedule, vehicle based sensing system and a service history.

6. The method of claim 1, wherein the user information includes a user'"'"'s calendar.

7. A computer program product for scheduling vehicle maintenance, the computer program product comprising:

one or more non-transitory computer-readable storage media and program instructions stored on the one or more computer-readable storage media, the program instructions comprising;

program instructions to receive, from a location sensor, location data associated with a vehicle;

program instructions to predict a future vehicle location based on a vehicle location history using the received location data;

program instructions to predict future vehicle usage information based on information collected from a user'"'"'s social media account, data corresponding to a categorization factor associated with one or more future uses of the vehicle, data corresponding to an importance value associated with the one or more future uses of the vehicle, data corresponding to a grouping of the one or more future uses of the vehicle as related, data corresponding to an interruptibility factor associated with each of the one or more future uses of the vehicle, and one or more direct inputs by the user;

program instructions to identify maintenance needs of the vehicle;

program instructions to determine available times for vehicle maintenance based on the future vehicle location and the future vehicle usage information;

program instructions to locate a vehicle maintenance service provider based on the future vehicle location, the user information and the vehicle maintenance needs; and

program instructions to schedule an appointment for vehicle maintenance with the vehicle maintenance service provider.

8. The computer program product of claim 7, further comprising program instructions to notify the user of the scheduled appointment.

9. The computer program product of claim 7, further comprising program instructions to notify the user of an appointment location associated with the vehicle maintenance service provider.

10. The computer program product of claim 7, further comprising:

program instructions to notify the vehicle maintenance service provider of the identified maintenance needs of the vehicle.

11. The computer program product of claim 7, wherein the maintenance needs of the vehicle are identified based on one or more of a maintenance schedule, vehicle based sensing system and a service history.

12. The computer program product of claim 7, wherein the user information includes a user'"'"'s calendar.

13. A computer system for scheduling vehicle maintenance, the computer system comprising:

one or more computer processors;

one or more non-transitory computer-readable storage media; and

program instructions stored on the computer-readable storage media for execution by at least one of the one or more computer processors, the program instructions comprising;

program instructions to receive, from a location sensor, location data associated with a vehicle;

program instructions to predict a future vehicle location based on a vehicle location history using the received location data;

program instructions to predict future vehicle usage information based on information collected from a user'"'"'s social media account, data corresponding to a categorization factor associated with one or more future uses of the vehicle, data corresponding to an importance value associated with the one or more future uses of the vehicle, data corresponding to a grouping of the one or more future uses of the vehicle as related, data corresponding to an interruptibility factor associated with each of the one or more future uses of the vehicle, and one or more direct inputs by the user;

program instructions to identify maintenance needs of the vehicle;

program instructions to determine available times for vehicle maintenance based on the future vehicle location and the future vehicle usage information;

program instructions to locate a vehicle maintenance service provider based on the future vehicle location, the user information and the vehicle maintenance needs; and

program instructions to schedule an appointment for vehicle maintenance with the vehicle maintenance service provider.

14. The computer system of claim 13, further comprising program instructions to notify the user of the scheduled appointment.

15. The computer system of claim 13, further comprising program instructions to notify the user of an appointment location associated with the vehicle maintenance service provider.

16. The computer system of claim 13, further comprising program instructions to notify the vehicle maintenance service provider of the identified maintenance needs of the vehicle.

17. The computer system of claim 13, wherein the maintenance needs of the vehicle are identified based on one or more of a maintenance schedule, vehicle based sensing system and a service history.

18. The computer system of claim 13, wherein the user information includes a user'"'"'s calendar.