Email-based access to secure information

• US 10,541,949 B2
• Filed: 01/22/2019
• Issued: 01/21/2020
• Est. Priority Date: 10/01/2010
• Status: Active Grant

• Current Assignee: Workday Incorporated
• Original Assignee: Clover Leaf Environmental Solutions, Inc.
• Inventors: Killoran, Jr., John P., Von Damm, Gina Katharine, Peek, Dennis William, Kirkman, Angela
• Primary Examiner(s): Pollack, Melvin H
• Application Number:
  US16/253,370
• Publication Number:
  US 20190158435A1
• Time in Patent Office: 364 Days
• Field of Search: 709206
• CPC Class Codes: G06F 16/24 Querying
• CPC Class Codes: G06F 16/955 using information identifiers, e.g. uniform resource locators [URL]
• CPC Class Codes: G06Q 10/063112 Skill-based matching of a person or a group to a task
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/23 Reliability checks, e.g. acknowledgments or fault reporting
• CPC Class Codes: H04L 51/234 for tracking messages

Abstract

An information management system may store information related to tasks to be performed by workers in an organization. Workers in the organization may communicate with the information management system using email messages. The information management system may not require a login or authentication procedure, and workers may interact with the information management system without the need to log in to the information management system. The information management system may receive an email message from a worker that indicates a request for a report. The information management system may determine whether to transmit the report to the worker based on whether the worker is appropriately registered with the information management system, and/or whether the worker has administrative privileges. The information management system, in response to a positive determination, may transmit the report to the email address from which the requesting email message was sent.

Claims

1. A secure method for updating an information management system without requiring a user login, the method comprising:

transmitting using Simple Mail Transfer Protocol (SMTP), a first email message to the information management system, wherein the first email is sent from a particular individual and includes an action type parameter that indicates a request for information; and

on a condition that the first email message is authenticated, receiving using SMTP, a second email message from the information management that includes a status update;

wherein the first email message is authenticated by;

comparing the first email to a database based on the action type parameter and an email address of a sender of the first email to generate a comparison result, wherein the database stores a plurality of individuals that are each associated with a respective email address and one or more tasks that are associated with each of the plurality of individuals, and

updating the database with the status update that indicates a status of completion of the one or more tasks assigned to the particular individual and is generated based on the comparison result.

2. The method of claim 1, wherein the second email message further includes additional data stored in the database.

3. The method of claim 2, wherein the status update further describes one or more facilities, and the information includes, for each of the one or more facilities, a percentage of tasks completed at a respective facility for a given time period.

4. The method of claim 1, wherein the data in the database further includes, for each of the individuals, whether the particular individual has administrative privileges.

8. A non-transitory computer-readable storage medium having processor-executable instructions stored thereon which, when executed by at least one device, will cause a processor of the device to perform the method of claim 1.

9. The non-transitory computer-readable storage medium of claim 8, wherein the status update further describes one or more facilities, and the status update includes, for each of the one or more facilities, information that indicates a percentage of tasks completed at the respective facility for a given time period.

10. The non-transitory computer-readable storage medium of claim 8, wherein the comparing is further based on whether the email of the sender of the first email message is associated with an individual that has administrative privileges.

5. A device that improves security of information stored in information management system without requiring a user log in, the system comprising:

a communication interface that is communicatively coupled to the information management system via a network;

a processor that is communicatively coupled to the communication interface;

wherein the processor;

transmits, using Simple Mail Transfer Protocol (SMTP), a first email message to the information management system via the communication interface, wherein the first email is sent from a particular individual and includes an action type parameter that indicates a request for information; and

on a condition that the first email message is authenticated, receives using SMTP, a second email message from the information management that includes a status update via the communication interface;

wherein the first email message is authenticated by;

comparing the first email to a database based on the action type parameter and an email address of a sender of the first email to generate a comparison result, wherein the database stores a plurality of individuals that are each associated with a respective email address and one or more tasks that are associated with each of the plurality of individuals, and

updating the database with the status update that indicates a status of completion of the one or more tasks assigned to the particular individual and is generated based on the comparison result.

6. The device of claim 5, wherein the database is further configured to store information that describes one or more facilities, and the status update further includes, for each of the one or more facilities, information that indicates a percentage of tasks completed at the respective facility for a given time period.

7. The device of claim 6, wherein the database further stores information that includes, for each of the plurality of individuals, whether a respective individual has administrative privileges, and

wherein the comparing is further based on whether the email of the sender of the first email message is associated with an individual that has administrative privileges.