Computer-implemented system and method for offering customer priority parking reservations

• US 10,546,495 B2
• Filed: 03/10/2014
• Issued: 01/28/2020
• Est. Priority Date: 10/14/2010
• Status: Active Grant

• Current Assignee: Conduent Business Services, LLC (Conduent, Inc.)
• Original Assignee: Conduent Business Services, LLC (Conduent, Inc.)
• Inventors: Stefik, Mark Jeffrey, Bell, Alan G., Eldershaw, Craig, Good, Lance E., Greene, Daniel H., Torres, Francisco Eduardo, Uckun, Serdar, Cummins, David Preston
• Primary Examiner(s): Chen, George
• Application Number:
  US14/203,546
• Publication Number:
  US 20140195282A1
• Time in Patent Office: 2,150 Days
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/025 Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
• CPC Class Codes: G06Q 50/265 Personal security, identity or safety
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083
• CPC Class Codes: G07B 15/00 Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points handling coins or valuable papers, e.g. banknotes, G07D; apparatus for vending or hiring articles or services activated by coins, credit cards, paper currency or the like G07F7/00, G07F17/00
• CPC Class Codes: G07B 15/02 taking into account a variable factor such as distance or time, e.g. for passenger transport, parking systems or car rental systems G07B15/06 takes precedence; taximeters G07B13/00; parking meters per se G07F17/24; car rental systems per se G07B15/00
• CPC Class Codes: G07F 17/0021 Access to services on a time-basis
• CPC Class Codes: G07F 17/246 provided with vehicle proximity-detectors detecting hidden masses, e.g. metal detectors, G01V, e.g. G01V3/00; proximity switches per se H03K17/00; traffic control systems G08G1/00
• CPC Class Codes: G07F 9/001 Interfacing with vending machines using mobile or wearable devices
• CPC Class Codes: G08B 25/12 Manually actuated calamity alarm transmitting arrangements emergency non-personal manually actuated alarm, activators, e.g. details of alarm push buttons mounted on an infrastructure
• CPC Class Codes: G08G 1/14 indicating individual free spaces in parking areas
• CPC Class Codes: G08G 1/142 external to the vehicles
• CPC Class Codes: G08G 1/147 where the parking area is within an open public zone, e.g. city centre
• CPC Class Codes: G08G 1/148 Management of a network of parking areas
• CPC Class Codes: H04N 7/18 Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast

Abstract

A system and method for offering customer priority parking reservations. Motor vehicle parking spaces are provided through a server. The server respectively interfaces with smart parking devices, vehicle occupancy sensors, and parking availability indicators that are each associated with the parking spaces. The parking spaces are reserved by accepting a request for a customer priority parking reservation from a merchant for a reservation period. Use of the parking space is managed through the server by activating the parking availability indicators associated with the reserved parking spaces, sensing occupancy of the parking spaces by a motor vehicle through the vehicle occupancy sensor, and retrieving and providing an identity of the driver of the motor vehicle through the nearest smart parking device to the server. The use of the parking space is validated from the merchant through the server.

Claims

1. A method for offering merchant and shopper-friendly parking reservations through customer priority parking with the aid of a digital computer, comprising:

managing a multiplicity of motor vehicle parking spaces through a server, comprising;

remotely interfacing a plurality of smart parking devices with the server that are each physically proximate to least one of the parking spaces and include a display;

remotely interfacing a plurality of vehicle occupancy sensors with the server that are also each physically proximate to least one of the parking spaces; and

remotely interfacing a plurality of parking availability indicators with the server that are each associated with at least one of the parking spaces and include color-coded indicators;

reserving with the server use of one or more of the parking spaces, comprising;

accepting with the server a request for a customer priority parking reservation from a remotely-interfaced point-of-sale device of a merchant, comprising times and dates over which the reservation period would be in effect, and confirming that the merchant is eligible to reserve the requested parking spaces; and

granting with the server the request provided the requested parking space is available throughout the reservation period over any other reservations stored in the server;

managing use of the reserved parking spaces through the server, comprising;

based on instructions received from the server, remotely activating the parking availability indicators associated with the reserved parking spaces throughout the reservation period in a merchant priority parking mode comprising displaying by each parking availability indicator via the color-coded indicators a predetermined color identifying the reserved parking spaces as unavailable;

remotely sensing occupancy of one of the parking spaces by a motor vehicle through the vehicle occupancy sensor nearest to the one parking space and providing the location of the parking space to the server; and

remotely determining an identity of the driver of the motor vehicle through the smart parking device nearest to the one parking space and providing the identity of the driver to the server; and

validating use of the parking space with the remotely-interfaced point-of-sale device associated with the merchant, comprising;

receiving payment information for goods purchased by the driver and a parking validation amount for at least part of the use of the parking space from the remotely-interfaced point-of-sale device of the merchant to the server;

identifying the parking space of the driver based on the received payment information from the remotely-interfaced point-of-sale device of the merchant;

applying the parking validation amount to the use of the parking space by the driver by adjusting a cost of the parking based on the validation amount;

identifying the merchant associated with the remotely-interfaced point-of-sale device from other merchants associated with other point-of-sale devices remotely interfaced to the server; and

transmitting confirmation of the validation to the merchant and the driver.

2. A method according to claim 1, further comprising:

remotely sensing occupancy of another one of the reserved parking spaces by a motor vehicle through the vehicle occupancy sensor nearest to the other parking space;

checking with the server association of an identity of a further driver of the motor vehicle with parking accounts stored on the server; and

based on instructions received from the server if the identity of the further driver does not match the parking accounts stored on the server, remotely indicating through the nearest smart parking device at least one of a displayed increased rate of fees for the reserved parking space for parking during the reservation period by the merchant and a displayed request to the driver to obtain a coupon from the merchant as a payment of the reserved parking space.

3. A method according to claim 2, further comprising:

receiving a parking space payment for use of the other reserved parking space into the nearest smart parking device, the parking space payment comprising at least one of a barcode, QR Code, encoded token, and physical token.

4. A method according to claim 1, further comprising:

conditioning with the server the granting of the parking request upon payment for the reserved parking spaces by the merchant in a parking account stored on the server for the merchant in advance of the reservation period.

5. A method according to claim 1, further comprising:

limiting the validation of the use of the parking spaces with the remotely-interfaced point-of-sale device of the merchant to only those drivers that are customers of the merchant.

6. A method according to claim 1, further comprising:

limiting the validation of the use of the parking spaces with the remotely-interfaced point-of-sale device of the merchant to only selected customers.

7. A method according to claim 1, wherein the identity of the driver is provided through an electronic banking card, comprising at least one of a credit card and a debit card provided by the driver to the merchant for payment of a purchase made with the merchant.

8. A method according to claim 1, further comprising:

providing analytics of the customer priority parking reservation from the server to the remotely-interfaced user device of the merchant comprising one or more of numbers of the reserved parking spaces actually used by the customer and a length of the parking for each of the reserved parking spaces.

9. A system for offering merchant and shopper-friendly parking reservations through customer priority parking with the aid of a digital computer, comprising:

a non-transitory computer readable storage medium comprising program code; and

a computer processor and memory on a server with the computer processor coupled to the storage medium;

a plurality of smart parking devices configured to remotely interface with the server that are each physically proximate to least one of the parking spaces and comprise a display;

a plurality of vehicle occupancy sensors configured to remotely interface with the server that are also each physically proximate to least one of the parking spaces;

a plurality of parking availability indicators configured to remotely interface with the server that are each associated with each one of the parking spaces and include color-coded indicators,

wherein the computer processor is configured to execute the program code to perform steps to;

reserve through the server use of one or more of the parking spaces, with the computer processor further configured to execute the program code to perform steps to;

accept with the server a request for a customer priority parking reservation from a remotely-interfaced point-of-sale device of a merchant, comprising times and dates over which the reservation period would be in effect, and confirming that the merchant is eligible to reserve the requested parking spaces; and

grant with the server the request provided the requested parking space is available throughout the reservation period over any other reservations stored in the server;

the parking availability indicators associated with the reserved parking spaces based on instructions received from the server, remotely activating throughout the reservation period in a merchant priority parking mode comprising displaying by each parking availability indicator via the color-coded indicators a predetermined color identifying the reserved parking spaces as unavailable;

the vehicle occupancy sensor sensing occupancy of one of the reserved parking spaces by a motor vehicle and providing the location of the parking space to the server; and

the smart parking device nearest to the one reserved parking space determining an identity of the driver of the motor vehicle and providing the identity of the driver to the server; and

the remotely-interfaced point-of-sale device of the merchant validating use of the parking space, comprising performing steps to;

receive payment information for goods purchased by the driver and a parking validation amount for at least part of the use of the parking space from the remotely-interfaced point-of-sale device of the merchant to the server;

identify the parking space of the driver based on the received payment information from the remotely-interfaced point-of-sale device of the merchant;

apply the parking validation amount to the use of the parking space by the driver by adjusting a cost of the parking based on the validation amount from the merchant;

identify the merchant associated with the remotely-interfaced point-of-sale device from other merchants associated with other point-of-sale devices remotely interfaced to the server; and

transmit confirmation of the validation to the merchant and the driver.

10. A system according to claim 9, wherein the computer processor is further configured to execute the program code to perform steps to:

remotely sense occupancy of another one of the reserved parking spaces by a motor vehicle through the vehicle occupancy sensor nearest to the other parking space;

check with the server association of an identity of a further driver with parking accounts stored on the server; and

a nearest smart parking device based on instructions received from the server if the identity of the further driver does not match the parking accounts stored on the server, remotely indicating at least one of a displayed increased rate of fees for the other reserved parking space for parking during the reservation period by the merchant and a displayed request to the further driver to obtain a coupon from the merchant as a payment of the reserved parking space.

11. A system according to claim 10, further comprising:

the nearest smart parking device of the other reserved parking space receiving a parking space payment for use of the other reserved parking space, the parking space payment comprising at least one of a barcode, QR Code, encoded token, and physical token.

12. A system according to claim 9, wherein the computer processor is further configured to execute the program code to perform steps to:

condition with the server the granting of the parking request upon payment for the reserved parking spaces by the merchant in a parking account stored on the server for the merchant in advance of the reservation period.

13. A system according to claim 9, further comprising:

limit the validation of the use of the parking spaces with the remotely-interfaced point-of-sale device of the merchant to only those drivers that are customers of the merchant.

14. A system according to claim 9, further comprising:

limit the validation of the use of the parking spaces with the remotely-interfaced point-of-sale device of the merchant to only selected customers.

15. A system according to claim 9, wherein the identity of the driver is provided through an electronic banking card, comprising at least one of a credit card and a debit card, provided by the driver to the merchant for payment of a purchase made with the merchant.

16. A system according to claim 9, wherein the computer processor is further configured to execute the program code to perform steps to:

provide analytics of the customer priority parking reservation from the server to the remotely-interfaced user device of the merchant comprising one or more of numbers of the reserved parking spaces actually used by the customer and a length of the parking for each of the reserved parking spaces.

17. A method for offering merchant and shopper-friendly parking reservations through merchant-guided changes with the aid of a digital computer, comprising:

managing a multiplicity of motor vehicle parking spaces through a server, comprising;

remotely interfacing with the server a plurality of smart parking devices that are each physically proximate to least one of the parking spaces and comprise a display;

remotely interfacing with the server a plurality of vehicle occupancy sensors that are also each physically proximate to least one of the parking spaces and include color-coded indicators; and

remotely interfacing with the server a plurality of parking availability indicators that are each associated with at least one of the parking spaces;

reserving with the server use of one or more of the parking spaces, comprising;

accepting with the server from a remotely-interfaced point-of-sale device of a merchant a request for a customer priority parking reservation from the merchant, comprising times and dates over which the reservation period would be in effect and merchant-guided changes in regular parking constraints, and confirming that the merchant is eligible to reserve the requested parking spaces; and

granting with the server the request provided the requested parking space is available throughout the reservation period over any other reservations stored in the server;

remotely sensing occupancy of one or more of the reserved parking spaces by a motor vehicle through one of the vehicle occupancy sensors nearest to the reserved parking space; and

validating use of the reserved parking space with the remotely-interfaced point-of-sale device associated with the merchant, comprising;

receiving payment information for goods purchased by a driver of the motor vehicle and a parking validation amount for at least part of the use of the reserved parking space from the remotely-interfaced point-of-sale device of the merchant to the server;

identifying the reserved parking space of the driver based on the received payment information from the remotely-interfaced point-of-sale device of the merchant;

applying the parking validation amount to the use of the parking space by the driver by adjusting a cost of the parking based on the validation amount;

identifying the merchant associated with the remotely-interfaced point-of-sale device from other merchants associated with other point-of-sale devices remotely interfaced to the server; and

transmitting confirmation of the validation to the merchant and the driver.

18. A method according to claim 17, wherein the merchant-guided changes are applied to a parking account owned by the merchant and enable to provide the merchant capability to contract with parking authorities to override the regular parking constraints.

19. A method according to claim 17, wherein the merchant-guided changes is a parameterized permit for the parking account, comprising at least one of numbers of the parking spaces for the merchant reservation, duration of time for the merchant reservation, number of the parking spaces for merchant-controlled parking, cost to reserve the parking spaces for promotional uses, maximum extendable time for parking, and privacy settings for information regarding the driver'"'"'s identity.